Why my browser is crashing? I don't have any plugins except uBlock.
I am browsing some pages and it crashes, it happens all the time. Can you help me out? What details do you need and where can I get them?
Firefox 26 Has Completely Removed Download Progress Display
For those who are not happy with Firefox's removal of the downloads display progress bar in the 25 series, you'll be even more unhappy with the 26 series. Even typing ab… (read more)
For those who are not happy with Firefox's removal of the downloads display progress bar in the 25 series, you'll be even more unhappy with the 26 series. Even typing about:config and isetting browser.download.useToolkitUI to true no longer works. I sincerely despise companies that DO NOT provide their users OPTIONS, OPTIONS. OPTIONS! Instead of pissing off a sizable number of people who prefer things the way they were. Stop changing things for the worst! I want to monitor my downloads progress without having to take an extra step by clicking on the "Library" tab. Who are you trying to impress?
Updated to FF41.0.1 and addons started disappearing again when I restart my Windows 7
I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addon… (read more)
I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addons will stay. I restored Firefox to its original state, installed everything again, also did the Malware scan as suggested on a post and the problem stays. So every time I start Firefox, have to install the add ons which is a bit hectic.
Please help me with some solution.
Firefox Windows "Vanish" & Re-appear on Restart
This is a continuation of the problem report (with the exact same question) that had no solutions and was recently closed. I have no idea why an active problem report was… (read more)
This is a continuation of the problem report (with the exact same question) that had no solutions and was recently closed. I have no idea why an active problem report was closed. This is actually the THIRD instance of this problem report.
I had another4 occurrence a few minutes ago. I installed three MS Windows 7 patches, and a reboot was required. After the reboot, Firefox started with only 10 windows - my main window was missing. I ran my script to archive and process the three files - previous.js, recovery.bat, and recovery.js . Then I exited Firefox and re-started it. On restart, all 11 windows were present. I still do not have an answer to these questions :
1) WHY does this occur?
2) When it does occur, WHAT DIAGNOSTICS can I run to help debug this problem? This is clearly a bug in Firefox, and I want it fixed. I assume that I am the only one who is experiencing this problem, and I am willing to do almost anything to help debug this problem when it next occurs.
For those who have not read the other two problem threads - I am always running the latest non-beta Firefox, and I always run with add-ons disabled. This is a Windows 7 Professional 32-bit system.
--Barry Finkel
My bookmarks have disappeared after Mozilla updated my browser.
It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, bu… (read more)
It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, but the normal restore process is not working. Please advise.
Newly built computer Firefox constantly crashing
I just had this computer built three weeks ago and since I've brought it home Firefox crashes constantly. When I tried creating a new user Firefox would crash at startup.… (read more)
I just had this computer built three weeks ago and since I've brought it home Firefox crashes constantly. When I tried creating a new user Firefox would crash at startup. It still crashes in Safe Mode. I tried uninstalling a reinstalling, clearing the cache, booting in safe mode, system restore, turning off hardware acceleration, and getting rid of the anti-virus I had (Avast), nothing will stop the crashing. Windows is up to date, as is my graphics card. When I took the computer to the place I had it built someone told me the version of Firefox may not be compatible with Windows 7, which didn't make any sense to me as it should be compatible with all current OS. I'm at my wits end with this computer, its the same OS my old one had and I never had Firefox crash on it.
There is no set websites that seem to cause the crashes, but I noted they usually occur when pages are loading.
Video controls do not show
Whenever i play a video, whether quicktime or html5, there are no video controls (play, pause etc). On trailers.apple.com, I can get the video controls to show up if clic… (read more)
Whenever i play a video, whether quicktime or html5, there are no video controls (play, pause etc). On trailers.apple.com, I can get the video controls to show up if click inspect element but then there's no video. I have tried reinstalling firefox, vlc, quicktime, flash, with no success. I'm using Winx64 fully patched.
firefox crashes and process won't terminate, deleting profile won't fix
a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually… (read more)
a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually just stops loading pages. when i then close it, the firefox process keeps going in the background. and nothing i do, not even terminating it will kill it completely. it just stays.
on this website it says you can try deleting the profile.ini file. so i did that, and it does infact kill the process and let me start firefox again. BUT! this time, it instantly crashes again. on the first page i try to load it dies and doesnt load it, and when i then check the task manager, there is TWO firefox processes (the first one reappears, out of nowhere it seems).
i also tried reinstalling it COMPLETELY (deleting every firefox folder i could find on this pc) and am up to date with the versions. i did the same to java and adobe, just in case. doesnt fix.
there are of course many other things to try on this website, and i think by now i tried all of them. they do work for the moment. they will untangle firefox and let me start it once more, but with not much success as it will create another process and crash right again.
i've also tried safe mode with network, and it actually works there. interestingly, if i then restart the pc again, it will work just one more time without a crash - well, until i shut down the pc and start it a second time, where the problem will reappear.
yesterday the same thing happened to skype! when i started it there then were two skype icons in the task bar, one of them being completely dead (you couldnt even click on it, and right clicking it would open a small, empty box) and the other one being the actual skype, but just not working because no matter how hard you tried, you couldnt log in. however, this was fixed by disabling uPnP in the skype menu. could it have something to do with uPnP? does firefox use it too?
im currently using google chrome while firefox isnt working, and i would love to return to firefox soon. please help! im all out of ideas.
Firefox will not open at all.
My computer is 6 years old so it is pretty old in computer terms. It has Windows 7 32 bit and 4G of RAM. Firefox has been getting slow for a while but now it just will n… (read more)
My computer is 6 years old so it is pretty old in computer terms. It has Windows 7 32 bit and 4G of RAM. Firefox has been getting slow for a while but now it just will not open at all when I click on it though when I shut down the computer it says "firefox needs to be shut down force re-start".
I have tried installing and re-installing, deleting all the App Data etc but this achieves nothing. I can't even get the program to respond by going to all programs ans using shift key to open in safe mode. Internet Explorer and Chrome work perfectly and load within a few seconds. I support the ideals of Mozilla and use the browser on my phone and Ipad but I am finally losing patience with it on desk top. Any ideas on how to solve this before I walk away? I have tried every single option you list on your site and nothing.
firefox won't launch in Windows 7 after update
Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (read more)
Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.
Safe Mode does not connect to any sites
I'm trying Firefox in Safe Mode to rule out some add-on issues, and when Firefox gets into Safe Mode... no websites load. It's stuck at "Connecting..." for all websites. … (read more)
I'm trying Firefox in Safe Mode to rule out some add-on issues, and when Firefox gets into Safe Mode... no websites load. It's stuck at "Connecting..." for all websites. Google, AOL, mozilla.org, etc. Nothing happens. It just sits there loading. This is a brand new profile.
firefox crash
I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (read more)
I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.
I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.
I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.
5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.
please let me know if someone know the answers Thanks
Firefox unable to open Google, Facebook and other bugs.
As of around 1 week ago, I can no longer access facebook, any mozilla/google related page however I can still access the google search engine by entering the 197.1.1 code… (read more)
As of around 1 week ago, I can no longer access facebook, any mozilla/google related page however I can still access the google search engine by entering the 197.1.1 code thing (not very pc literate).
My problem is whenever I type google.com or facebook.com into the url, nothing actually happens, the url looks like it seeking than it just revert back to whatever url I was on before. I can access youtube but the comments section is just loading but thing actually shows up. If I try to open firefox help page a new window would open but it is just blank even though I can see the see the address in the url. I can however open trouble shooting page and about firefox but none of the others page in the help option.
I have tried reverting firefox to default and restart firefox with no addon without any changes. I have tried ipconfig /flushdns and also resetting my host file from mrfixit as well as scanning for malware from malbytes, adaware and spybot and none of them made a difference at all.
I am currently using firefox 26, OS Windows 7 64bit.
Update 55.0 corrupted FF, erased all 1800 bookmarks, negated ability to save passwords, & corrupted ability to navigate any website-WHAT TO DO?
Computer: Dell XPS420 Intel Core Duo 32 bit, Window 7 Sp1 -- Update 55.0 corrupted not only FF, erasing all 1800 bookmarks, but negated ability to save passwords. Also, t… (read more)
Computer: Dell XPS420 Intel Core Duo 32 bit, Window 7 Sp1 -- Update 55.0 corrupted not only FF, erasing all 1800 bookmarks, but negated ability to save passwords. Also, the update corrupted any ability to navigate any website. FF, when loading 55.0 took near 20 minutes to finally come on line. After about an hour of frustration I restored my system using a recent restore point. This brought up a BLANK 54.0.1 version of FF. I manage to search out "old" FF data to recover most of the Bookmarks, but the "Remember logins for sites" check box cannot be activated. I am at a loss as to any further troubleshooting. HELP!
Can't install extensions that require browser restart
Hi, FF 42.0 / Windows 7 64-bit I have a problem with installing any extension that requires browser restart (for example Web Developer Toolbar). Addons that do not requir… (read more)
Hi,
FF 42.0 / Windows 7 64-bit
I have a problem with installing any extension that requires browser restart (for example Web Developer Toolbar). Addons that do not require browser restart (like firebug, adblock plus) are installed with no issues. When I go to about:addons search for addon, click install, it gets installed with no error messages but after I restart the browser it's simply not installed. By the way this problem has every windows workstation I checked in my company (Thomson-Reuters, Gdynia) and there is always the same problem even after fresh FF installation so it's not related to my specific laptop. I checked with local IT but they have no idea what the reason of that problem could be. This is not officially supported browser so it's not their duty to troubleshoot it. They just checked if the problem reoccurs when addon is installed with antivirus disabled and yes - with disabled antivirus software the problem still exists. I checked https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes but none of the cases from above-mentioned KBs seem to be relevant to my problem. I'm not power Firefox user so I would like kindly ask for advice how the problem could be troubleshooted: -are there any specific settings in about:config I should look into? -are there any certificates that could have been replaced on a corporate machine and are required for addon installation? -any specific entries in configuration files that I should check before and after the browser restart? -anything else..
Regards, Rafał
How do I get Firefox to respond to clicks while transferring data from a website?
When "Transferring data from ... " shows in lower left corner small gray box, or "Connecting" shows in tab header, I get no response or slow response to clicks and keystr… (read more)
When "Transferring data from ... " shows in lower left corner small gray box, or "Connecting" shows in tab header, I get no response or slow response to clicks and keystrokes. How do I regain control without stopping the data transfer?
Firefox crashes when closing browser (No smart card)
Not all the time but a lot . When i go to close firefox it crashes and pops up a box saying that it will send error report to Mozilla. And would I like to try to reopen … (read more)
Not all the time but a lot . When i go to close firefox it crashes and pops up a box saying that it will send error report to Mozilla. And would I like to try to reopen the tabs that were being used when I closed it.
Firefox crashes
bp-fdd27d6b-0cc3-4d75-bc81-0334c0180214
Secure Connection Failed + SEC_ERROR_REUSED_ISSUER_AND_SERIAL when accessing google
It's been a while now since I randomly started getting the above problem. I've tried the solutions described here: https://cheapsslsecurity.com/blog/troubleshoot-secure-c… (read more)
It's been a while now since I randomly started getting the above problem. I've tried the solutions described here: https://cheapsslsecurity.com/blog/troubleshoot-secure-connection-failed-error-firefox/ I've stopped the Kaspersky Internet Security, I've installed and re-installed Firefox, I've tried editing/deleting the damn security ceritficates, mothing worked. And nothing of Firefox's help pages... helped either.
I'm using the latest Firefox, latest KIS version, all the drivers are up-to-date, system (Win 7 64-bit) runs perfectly with no error whatsoever, same for the Inetrnet connection. At this point I'm just about ready to flush Firefox down the drain because of this frustrating problem. It will probably go away after restarting the system, but I don't want to do this at Firefox's notice whenever it feels like it. I just want it to go away period.
Since it looks like it's impossible to attach a simple .jpeg to this message (file keeps loading forever), here's the full text of the error: "Secure Connection Failed An error occurred during a connection to www.google.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."
Side note: very funny having to confirm this question by checking my gmail address... which I can't access because of the reasons stated above.
updated from 57 to 63 No longer able to view live Youtube videos
I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video format… (read more)
I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video formats available
I blew away all addons. I turned off Use Hardware acceleration. I installed Flash Player.
No luck. Help