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  • Archived

Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (read more)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 11 months ago

Last reply by cor-el 11 months ago

  • Archived

How do I add applications, specifically mp3s

On a website I regularly visit Firefox does not know what to do with an mp3 link and will not prompt for an action. How can I add MP3 to application list? Copy of appli… (read more)

On a website I regularly visit Firefox does not know what to do with an mp3 link and will not prompt for an action.

How can I add MP3 to application list?

Copy of application list attached.

Asked by blindfriar 2 years ago

Last reply by blindfriar 2 years ago

  • Archived

Latest Firefox update no longer works Win7

I'm using a Windows 7 machine. And yes I know, I should upgrade to Windows 10 or 11. :-) Hopefully you all can still help. With the latest Firefox update 112.0.1, Fi… (read more)

I'm using a Windows 7 machine. And yes I know, I should upgrade to Windows 10 or 11. :-) Hopefully you all can still help. With the latest Firefox update 112.0.1, Firefox will no longer open. I can click the icon again and again and nothing. It doesn't even try or give an error. I've tried uninstalling and reinstalling it but nothing. I did find on another test machine I had if I installed an older version, it will open but wants to create a new profile causing me to lose all my bookmarks. I don't want that on my actual machine. Can anyone help? Keep in mind that it will not open at all. So I can't clear cache or change settings or even backup my bookmarks.

Asked by Kevin 1 year ago

Last reply by Kevin 1 year ago

  • Solved
  • Archived

Firefox crashes after Pasting text or Paste and go.

Firefox crashes whenever I paste something in search bar. Even if its one word only. It has been like 3 months now and no help. It even crashes in troubleshooting mode. I… (read more)

Firefox crashes whenever I paste something in search bar. Even if its one word only. It has been like 3 months now and no help. It even crashes in troubleshooting mode. I have reinstalled and refreshed, but it helped only for a day.

Thanks in advance.

Asked by Amandeep Singh 1 year ago

Answered by Amandeep Singh 1 year ago

  • Solved
  • Archived

location detected as being outside USA

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being … (read more)

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being correctly detected as being inside USA.

You will see the asian words. When I change the pull dawn tab ("Saudi Arabia") to "USA", the asian lettering does not convert to English.

Not sure how to fix this.

Asked by jenna 11 months ago

Answered by jenna 11 months ago

  • Solved
  • Archived

Firefox no longer remembers my history is this due to Bitdefender security system?

Firefox is set to remember history, but every time I close it and re-open it, links in websites that once had purple text is now back to white, so I don't know what link … (read more)

Firefox is set to remember history, but every time I close it and re-open it, links in websites that once had purple text is now back to white, so I don't know what link I'm on, Firefox remembers this through history saved, why does it reset back to white text? Does it have something to do with bitdefender or bitdefender VPN? Can anyone else test thie out with firefox and bitdefenders full security on? Firefox is set to save everything by the way. Only started happening after installing bitdefender.

Asked by Mangekyo Sharringan 1 year ago

Answered by Mangekyo Sharringan 1 year ago

  • Archived

Printing Adobe Acrobat files from within Firefox no longer works - blank pages result

Reecently, with the latest version of Firefox (101.0 32 bit), I can no longer print directly from within the browser as if I do so, my printer simply throws balnk pages. … (read more)

Reecently, with the latest version of Firefox (101.0 32 bit), I can no longer print directly from within the browser as if I do so, my printer simply throws balnk pages. The printer is directly connected

I have tried another printer connected via wireless to the same PC but get the same results.

However if I download the file and open it from Acrobat reader and then print, it works perfectly.

Asked by graham76 2 years ago

Last reply by graham76 2 years ago

  • Archived

Gmail stopping working in Firefox (NS_BINDING_ABORTED)

Hello, this did not happen in past. Tonight Gmail again says "not connected" with a countdown. When looking at the Network tool I can see that each POST request ends with… (read more)

Hello, this did not happen in past. Tonight Gmail again says "not connected" with a countdown. When looking at the Network tool I can see that each POST request ends with NS_BINDING_ABORTED error code. It seems that those requests are aborted before a single packet is sent over network. Is there any permanent solution? Last time I got around the problem by restarting the browser. But I am not happy to do that over and over again because the Firefox is bugged.

Asked by pavel.lastovicka 2 years ago

Last reply by pavel.lastovicka 2 years ago

  • Archived

Youtube has stopped working suddenly

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot. … (read more)

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot.

Asked by gk16 9 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved
  • Archived

2 Firefox instances stopped working

Hello. Since a few years I was using 2 FF instances. Profile1 (default) triggered by "C:\Program Files\Mozilla Firefox\firefox.exe" Profile2 triggered by "C:\Program Fi… (read more)

Hello. Since a few years I was using 2 FF instances. Profile1 (default) triggered by "C:\Program Files\Mozilla Firefox\firefox.exe" Profile2 triggered by "C:\Program Files\Mozilla Firefox\firefox1.exe" -P Mike -no-remote -no-deelevate I could start profile 2, than profile 1 and corresponding icons on Windows 7 taskbar were lit.

Out of the blue today when I start profile2 shortcut icon from profile1 is lit and I can't start profile 1. When I start Profile1 I can run also Profile2 and corresponding icons on taskbar are lit.

There were no hardware nor software changes on that PC. How to get back possibility to run 2 instances of FF? Mike

Asked by sp5it 1 year ago

Answered by zeroknight 1 year ago

  • Archived

You tube video problems

For some time now I have been having trouble with viewing you tube video's. At times the video freezes or just sort of locks up. But, I don't have the same problem with o… (read more)

For some time now I have been having trouble with viewing you tube video's. At times the video freezes or just sort of locks up. But, I don't have the same problem with other browsers, Chrome, Brave. So, it just seems with Firefox this issue pertains. Can some one please help so I don't experience the Firefox you tube problems. Thank you.

Asked by sciencemagic 1 year ago

Last reply by sciencemagic 1 year ago

  • Archived

How Do I Get Firefox to Load a Website

This is Mind-Numbingly Frustrating!!! I try to load an ordinary website, in this case, DiscountTire.com. I can see that it Firefox tries to load the site, but won't. This… (read more)

This is Mind-Numbingly Frustrating!!! I try to load an ordinary website, in this case, DiscountTire.com. I can see that it Firefox tries to load the site, but won't. This is a VERY LARGE COMPANY. But, as is frequently the case, Firefox will not load the site. I try to allow it in Privacy section, but to no avail. And yes, it is an https site. What Gives? This happens repeatedly for many (MANY) websites; HOW DO I TELL FIREFOX THAT I WANT TO USE A SITE?

Asked by Sassue 1 year ago

Last reply by Sassue 1 year ago

  • Archived

Website Searchs No Longer Working

At some recent point searches on companys' websites do not function in firefox where they used to and do using other browsers. I did not change settings in Firefox. Here… (read more)

At some recent point searches on companys' websites do not function in firefox where they used to and do using other browsers. I did not change settings in Firefox. Here is an example website: https://www.petsuppliesplus.com/ Their item search box appears to be disabled in Firefox.

I read an older thread on a similar issue and my Firefox Settings for Privacy and Security regarding History are set to Remember All History, so not set to private browsing.

Asked by EddieC43 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Has update to Firefox 115.1.0esr (64-bit) broken things for other users as well?

Has update to Firefox 115.1.0esr (64-bit) broken things for other users as well? The update applied itself about 20 minutes ago, and then I tried to log in to my Hostinge… (read more)

Has update to Firefox 115.1.0esr (64-bit) broken things for other users as well? The update applied itself about 20 minutes ago, and then I tried to log in to my Hostinger account. Instead of the two-factor authentication kicking in as normal, I got a message about a Captcha check failed - even though there is no captcha.

So I went to google, typed in my search term, hit return, and instead of google going searching, I got a new line in the search box!

Google Chrome browser (which I hate) is still working fine. So is someone going to fix this? (I seem to get daily messages from Firefox about a new update available), so hopefully....

Sorry about the confrontational tone - I'm from an era when software was tested before it was released, not released and then fixed daily! And that was a bitchy remark too!

Asked by Grumpy Steve 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

90 degree rotated image display in browser after FTP Upload

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do? … (read more)

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do?

Asked by alpha5 1 year ago

Last reply by alpha5 1 year ago

  • Archived

The update Firefox 100.0.1 ( or 2 ) has a bug

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing… (read more)

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

Asked by me-at-home 2 years ago

Last reply by cor-el 2 years ago