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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 1 month ago

Answered by Sean Thomas 1 month ago

  • Solved

Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (read more)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Asked by exodu 7 hours ago

Answered by cor-el 7 hours ago

  • Solved

Major complaint by many! Can the Firefox code writers fix this?

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem. https://support.mozilla.org/bm/qu… (read more)

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

Asked by bhs67 6 days ago

Answered by cor-el 9 hours ago

  • Solved

captcha not working...never ends

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more app… (read more)

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

Asked by Rye Encoke 3 months ago

Answered by zeroknight 3 months ago

  • Solved

netflix

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i… (read more)

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i reset drm already. it wont even sign in through firefox. i was on the phone with netflix for an hour they said use chrome which i hate or edge which is equally horrible but both work just not firefox. f7111-1957-205002 this code popped once. never had this kind of problem before. i already cleared cash and redownloaded firefox and all that jazz.

Asked by Mindblender 13 hours ago

Answered by zeroknight 12 hours ago

  • Solved

Crash on Startup

Hello! I've recently switched to Firefox from Opera. However: After the browser Closes, It will always Refuse to boot up. Even Shift-Click Doesn't work. It opens, but Cra… (read more)

Hello! I've recently switched to Firefox from Opera. However: After the browser Closes, It will always Refuse to boot up. Even Shift-Click Doesn't work. It opens, but Crashes almost Instantly. OS: Windows 11 (Build 23H2)

Asked by Aecth 1 day ago

Answered by zeroknight 12 hours ago

  • Solved

Caps lock problem

I am having a very frustrating problem that is driving me huts. Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a … (read more)

I am having a very frustrating problem that is driving me huts.

Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a little grey box I had never seen before appeared with a locked lock. Then when I hit caps locks again on my keyboard an unlocked locked appeared in the little grey box. But it stays in cap locks and no matter what I do it won't go back to lower case. And when I say nothing shuts it off I mean its doing that on every site I try to comment on. Shutting down the browser does not help. And the only way I can get caps lock off is to actually shut down my whole computer and basically start all over.

You community volunteers are the best and quickest help I can get so I went straight to you for help.

Asked by Homers24 3 days ago

Answered by Paul 3 days ago

  • Solved

Window to https://0.0.0.1/ opens automatically all the time

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0 Steps to reproduce: Use Firefox only once (Youtube,gogele,etz Actual resul… (read more)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0

Steps to reproduce:

Use Firefox only once (Youtube,gogele,etz

Actual results:

Window to https://0.0.0.1/ opens automatically all the time

Expected results:

Use this website without being automatically redirected to https://0.0.0.1/.

Asked by Sebastian Becker 2 days ago

Answered by Paul 2 days ago

  • Solved

Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (read more)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Asked by johnghosting 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Firefox Translation - Turn off

Hi. How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It… (read more)

Hi.

How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It's annoying.

Asked by beyondlightless 3 days ago

Answered by cor-el 3 days ago

  • Solved

Spell Check (GB) highlighting false positives

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) diction… (read more)

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) dictionary?

Asked by adampembs 3 days ago

Answered by zeroknight 3 days ago

  • Solved

Thin white border left when fit screen

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fi… (read more)

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Asked by Daellhin 5 days ago

Answered by Daellhin 3 days ago

  • Solved

Firefox Extremely Slow Loading of Pages that Load Quickly in Chrome

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it… (read more)

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

Asked by pmruzicka 3 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Blocked on a site

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please? It totally blo… (read more)

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please?

It totally blocked me and shut me out of the game

What should I do?

Is Cloudflair a virus? Should I go into the registry and remove it?

Asked by Sarah Godbey 3 days ago

Answered by zeroknight 3 days ago

  • Solved
  • Archived

Cannot watch streaming movies on Netflix in Firefox browser??

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix a… (read more)

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix account. (attached) I already have a Netflix account and can watch streaming movies with no problems on other browsers, but not using Firefox, which is my Default browser.

Asked by zlloyd2 6 months ago

Answered by Marty McFly 6 months ago

  • Solved

Dark mode for iCloud Notes in Firefox

Hi, I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full … (read more)

Hi,

I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full white and not in dark mode. Can someone advise how to change iCloud Notes also to dark mode? I have cleared cache etc, not helping.

Asked by Lauri 5 days ago

Answered by zeroknight 5 days ago

  • Solved

Save one autofill entry for usernames across all sites?

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be pr… (read more)

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

Asked by ballakoala 6 days ago

Answered by cor-el 6 days ago

  • Solved

Hyperallergic Magazine won't load in Firefox

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure… (read more)

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure out what else might be preventing it from loading. It is free. I don't have this problem with any other website that I know of. I'm running the latest version of Firefox & have Windows 11 on a one-year-old PC. I didn't have this problem in my old computer, which ran Windows 7. Please help. Thanks.

Asked by deborahfeller 1 week ago

Answered by deborahfeller 1 week ago

  • Solved

Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (read more)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Unable to pin private window to taskbar

Hello. When I open a private window and try to pin it to the taskbar, it instantly changes into the normal (non-private) Firefox icon and then only opens normal windows w… (read more)

Hello. When I open a private window and try to pin it to the taskbar, it instantly changes into the normal (non-private) Firefox icon and then only opens normal windows when I click on it. It's been like this since I reset Windows and reinstalled Firefox yesterday. I tried to reinstall it again but it still does this. Any help would be appreciated.

Asked by ericoulange 1 week ago

Answered by ericoulange 1 week ago