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Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (read more)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Asked by Home 9 months ago

Answered by Home 8 months ago

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YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (read more)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Asked by rgold96306 1 year ago

Answered by rgold96306 1 year ago

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Youtube videos not loading in Firefox.

Firefox version 106.0.1 Windows 11pro. Youtube videos will not play, unless they are Live. Weird. Checked internet. Loads on phone, loads fine in Edge. Restarted FF, clea… (read more)

Firefox version 106.0.1 Windows 11pro. Youtube videos will not play, unless they are Live. Weird. Checked internet. Loads on phone, loads fine in Edge. Restarted FF, cleared cache and cookies, tried private browsing, started in troubleshoot mode with no addons-- even the ad video at the top won't play. What else am I missing? Why will the live videos play but not the others? That seems like a clue, but I've hit the end of my ideas. I was able to watch youtube two days ago, the only change (afaik) is a Firefox update this morning.

Asked by thegranddewru 1 year ago

Last reply by bschmitz 1 year ago

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google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (read more)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Asked by anthonyjshaffer917 8 months ago

Answered by anthonyjshaffer917 8 months ago

Firefox freezes

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes. I have uninstalled and reinstalled. Using Windows 11 Pro 22H2. … (read more)

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.

I have uninstalled and reinstalled.

Using Windows 11 Pro 22H2.

Any suggestions?

Asked by Trevor Appleton 4 months ago

Last reply by zeroknight 4 months ago

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Firefox 115.0.x fails a checksum test when extracting.

As many users do, I download the full FireFox package directly from the Mozilla FTP server and extract the contents of the EXE for checking and direct copying into a cust… (read more)

As many users do, I download the full FireFox package directly from the Mozilla FTP server and extract the contents of the EXE for checking and direct copying into a custom configured target directory. I do this for a number of reasons which will not be detailed here.

The the setup files for the latest version of the ESR release are failing the checksum test during extraction. This is not isolated to this version as the 114.x.x and 113.x.x version files also seem to be effected by this problem.

Checksum failures directly indicate that the files extracted can not be trusted.

@FireFox Dev team, Please investigate this issue and resolve as soon as possible.

Thank You!

Asked by lexluthermiester 9 months ago

Last reply by lexluthermiester 6 months ago

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Request permissions rather than requiring them

Is there a way to make a request for extra permissions rather than requiring them? I want to add functionality, but since my extension is more privacy oriented, there's … (read more)

Is there a way to make a request for extra permissions rather than requiring them? I want to add functionality, but since my extension is more privacy oriented, there's concern when I added extra permission. https://addons.mozilla.org/en-US/firefox/addon/volume-control-boost-volume/

Asked by Chaython 10 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (read more)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Asked by tony232 1 year ago

Last reply by Terry 10 months ago

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Manage exceptions list is empty, and Allow button does not add a site

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the doma… (read more)

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the domain name by itself.) and click on Allow, that website is not added. It's the same as if browser security is stuck on Remove All Websites. With the same Privacy and Security settings on my desktop, I do not have this problem, so it appears not to be a matter of altering particular settings. Short of removing and reloading Firefox on the laptop, which might work but not teach anybody anything, are there suggestions?

Asked by Quenchoo 7 months ago

Answered by cor-el 7 months ago

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HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (read more)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Asked by baritone2 10 months ago

Answered by MarkRH 10 months ago

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lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 2 years ago

Last reply by FredMcD 2 years ago

  • Solved

YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (read more)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Asked by voidxdofficial 4 months ago

Answered by voidxdofficial 3 months ago

  • Archived

Firefox is causing a black screen

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get bac… (read more)

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

Asked by hcleasby 1 year ago

Last reply by hcleasby 1 year ago

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addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (read more)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Asked by Slawomir Dzwonek 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

Offidocs

Offidocs has hijacked my Firefox browser making it impossible to read PDF files. I never added it and it does not appear in my extensions list. I've marked "always as… (read more)

Offidocs has hijacked my Firefox browser making it impossible to read PDF files. I never added it and it does not appear in my extensions list. I've marked "always ask" in the preferences for opening PDF files but to no avail. My antivirus and Malware bytes scans are negative. How can I get rid of this?

Asked by vetbird 4 months ago

Last reply by jonzn4SUSE 4 months ago