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Firefox will not play DRM content video

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and re… (read more)

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

Asked by GALearyCPA 2 days ago

Last reply by jonzn4SUSE 2 days ago

html5 video full screen mode exits randomly: multiple browser windows, multiple monitors.

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one … (read more)

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one monitor then I switch focus to the second browser window to do other various activities, the video playing on the other monitor will sometimes exit out of full screen mode and continue playing in the original embedded small screen size. So far I've tried disabling all but the most essential extensions, put the theme back to the default mode, made sure my graphics card is fully updated, and even attempted a few setting changes people have recommended for fixing similar issues, but nothing seems to work.

As of right now, the only workaround would be to use the picture in a picture mode and put that to full screen, but that isn't ideal as picture in picture mode is set to be "always on top". I could also use a different browser, like Chome on my second monitor which doesn't seem to cause the video to exit full screen mode, but again, I typically prefer to use firefox for most things online.

Anyway, I'm now out of ideas on what to try to get firefox to behave in the way I want it to.

Asked by saholiday 2 months ago

Last reply by zeroknight 2 months ago

  • Archived

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago

  • Archived

Unable to Restore Firefox Acconut with Recovery Keys

Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the followin… (read more)

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

  • Archived

System Printer

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change? … (read more)

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change?

Asked by alan118 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (read more)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Asked by markfleener 2 years ago

Last reply by Iggy 1 year ago

  • Archived

Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (read more)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Asked by dougumbarger 2 years ago

Last reply by ad96321 2 years ago

  • Archived

Unable to review or rate add-ons

When I display the review page for any installed add-on, I'm unable to submit a review. A few details: 1) I do not see the expected, "Rate Your Experience" link 2) I'm … (read more)

When I display the review page for any installed add-on, I'm unable to submit a review. A few details:

1) I do not see the expected, "Rate Your Experience" link 2) I'm logged onto my Firefox account 3) I'm aware it uses different credentials than Mozilla Support 4) I've tried clicking on the yellow stars but it doesn't allow me to rate the plug in or display any new links 5) I've read other forum posts from other users who've experienced the same symptoms

Ideas, anyone? Thanks,

- Fido

Asked by FidoFidoFido 2 years ago

Last reply by JJ 1 year ago

  • Archived

Set "Print with System Dialogue" as Default

In the last Firefox update, you changed the printing user interface AGAIN. The print.tab_modal.enabled=false config option no longer works, and I can't easily re-scale m… (read more)

In the last Firefox update, you changed the printing user interface AGAIN. The print.tab_modal.enabled=false config option no longer works, and I can't easily re-scale my page when I print. Is there a new option which restores the original behavior or is there some other remedy that will let me print using the Windows System dialogue?

Asked by jpllawoffice 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Want to permanetly replace Firefox's printer dialog with System Dialog Box

I don't like the new printer dialog box Firefox came up with. It is too basic. 9 times out of 10 I have to click over to the System Dialog Box. Is there any way I can … (read more)

I don't like the new printer dialog box Firefox came up with. It is too basic. 9 times out of 10 I have to click over to the System Dialog Box. Is there any way I can permanently switch to System Dialog Box? I am running Windows 11/64

Asked by aniawa 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

print.tab_modal.enabled = false stopped working today 2/12/22 with latest FF update

Cannot get out of the terrible firefox print dialog. Literally no one wants this print dialog, it is a waste of time, and does not support all the printer options. I do… (read more)

Cannot get out of the terrible firefox print dialog. Literally no one wants this print dialog, it is a waste of time, and does not support all the printer options. I do not want to have to click "print using the system dialog" every time. Please restore the print.tab_modal.enabled = false functionality immediately. Or better yet get rid of your stupid print dialog.

thanks

Asked by t_collins 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Default print system

Firefox automatically updated last night, and once again defaults to its own printer dialog box. I hate it. There is a link to use the system print dialog box but it only… (read more)

Firefox automatically updated last night, and once again defaults to its own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job -- which wastes a lot of time every time I want to print.

I can't find a setting to choose my system printer dialog box as default. the solutions from last year no longer work (about:config, then tab_mo, then print.tab_modal.enabled, set to false.

Anyone know how to fix this? It's enough to make me stop using the browser because the Firefox dialog box sucks.

Asked by terry79 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sync of critical preferences like search engine, privacy etc don't sync, they change too

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated … (read more)

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated browser ecosystem and actually being able to have my preferences, interest and personal information centralized with eventual goal of digitally divorcing tech companies from my personal data. I still have to use a lot of different devies with varying OS and it literally took me two years to help Apple fix an AppleId problem. Now that I have that sorted out I have been hoping to move away from gmail entirely and eventually have my own mailserver but using icloud now for macs and pcs.


At a minimum it seems like even after forced manual I have not properly sync an imac with windows 10 PC. So to keep it simple I stay there but this morning when I typed into Firefox on my iMac its was google search not Duckduckgo. Not only have I synced it in firefox but icloud should be redudant and I had removed google from list of potential search engines. There seems to be some way for a hostile takeover of these settings and google connstant agressive intrusions asking for data is not just wrong or annoying its simply impossible to not have facebook or google track me beyond california digital privacy standards. The worst offender may be youtube. I want to fix the browser and sync my stuff. But I am also looking for extensions that will help me do that better.

I am pretty thorough and now just want to learn more and would like to believe one can have a semblance of privacy but it seems like it will be an adversarial experience when the companies that do can rollback privacy with clever tv ads. The 'providers' clearly do not give hoot about rules, preferences and laws designed to protect people's rights.. That is what is particulary frustrating. It is not a fair fight but a good one. I guess what I am wondering is if there are specific modules you could add to detect maybewhen an event like change in search engine occurs and whether logs may exist as to how or why the change was made. Even if it was an accidental quick through a popup in chromium or edge where I was always being cued to come back to Chrome. Logging out doesnt always seem to work so i tried syncing with and chrome with more or less same results. Very little actual control or at least a tendency to revert back to the data miners preferences over mine. I want to help stop that.

Asked by 0light 2 years ago

Last reply by Melchior blausand 1 year ago