Firefox Support Forum

Ever since I updated to Firefox 96, I have been receiving the error message "Hmm. We’re having trouble finding that site." at times. Refreshing does help. This did not seem to happen with Firefox 95. I am currently on Firefox 96.0.2. I tried restarting the computer, tried refreshing Firefox, tried disabling hardware acceleration, etc., and the issue still persists.

Hi, Firefox is my preferred browser but I am having trouble logging into a site I use a lot. The site is Supercoach (https://supercoach.heraldsun.com.au) but when I try to log in it keeps telling me the user name or password is incorrect. I have tried clearing the cache with no success. I have no problem logging in with Chrome and Brave. Please advise, Ian.

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamps do not occur when checking Gmail, using Chrome and other browsers; so it appears to be something occurring only with Firefox.

I communicated with Gmail support staff; and they think it may be due to Firefox's anti-fingerprinting configuration settings that sandboxes the session to the point where the browser has no idea which timezone you are in. The timezone then gets sets to UTC time for everyone, rather than the timezone set on the individual computer.

The only option to get back the correct timestamp in Gmail, using Firefox, is to disable the the anti-fingerprinting value in about:config. However, this then disables other anti-fingerprinting privacy protections.

Is it possible for Mozilla to add an option to leave the timezone out of your anti-fingerprinting configuration settings, as that information is not really giving much privacy info away about anyone?

Please advise, and also let me know if there is a work-around to get my correct timestamp back in Gmail, without disabling anti-fingerprinting in about:config

Thank you for your attention to this matter and any assistance you can provide.

For years I have been using Firefox. If I clicked on a hyperlink in any of my programs, Outlook messages, websites etc, Firefox opened a new tab. That behaviour has suddenly stopped for websites including this one occasionally. It seems to still work for Outlook. Has Firefox changed its policy?

The advice on https://support.mozilla.org/en-US/questions/1283295 is to edit browser.link.open_newwindow (3) 1:current tab; 2:new window; 3:new tab; But that is already set to 3.

What other settings might work? And why has this been changed?

After the last update, Firefox changed its theme to dark (for example, about:preferences is now in dark colors), the background of some sites, such as twitter and github, also changed. How to return everything to light colors?

'Open links in new tab' and 'When you open a link, image or media in a new tab, switch to it immediately' settings do not work, even in safe mode. I'm on Version 96.0.2.

Changing these settings manually also does not solve the issue, tabs still open in the current window:

browser.search.openintab and make sure its value is set to true.

browser.urlbar.openintab and browser.tabs.loadBookmarksInTabs set to true.

Only thing that works for this function is CTRL + Click. Shouldn't these settings work if applied?

Thanks.

When I close FF seems to close correctly I can close all programs then shut down the laptop But when I restart the computer then start up FF, Fire Fox tries to reload the last Browsing session. No crash had happened and I always start a new session. The message that I receive has been clipped and attached. I have tried to close using the x at the open tab and the x at the top right corner I get the same results.

Gerry

I upgraded to Windows 11 home and since I did when I open Firefox I keep getting the pink and gray bar with the skull telling me my computer is under remote control. If I close Firefox then reopen it the error goes away, BUT, (isn't there always a but) some websites don't totally load. Please tell me there is a fix?

Hi all, for the past two days or so my Firefox has been crashing very often. It seems to have started out of nowhere as I did not change any settings.

I have tried:

Refreshing Firefox Uninstalling and reinstalling Disabling and removing all extensions Running in troubleshoot mode Disabling themes

Yet it still crashes - usually when switching tabs, but it often crashes on it's own while I'm not even doing anything.

Any help would be fantastic

there seems to be a problem when the web site you go to has a extension or calls an outside source to load an add on program within the site which causes a 404 error. I don't know if it is caused by an update or not. But using MS edge everything works and loads as it did before on fire fox. Is there a change in the SW that could have caused this to happen?

I know this has been raised before, but since the last update, Firefox tries to reload the tabs that were open when it last closed. That's annoying enough, but it doesn't do it every time ... very frustrating! I've read a heap of previous posts and tried most of the suggestions ... nothing works. Some of these go back years, but it's a new problem for me that coincides with the most recent upgrade. If it's a bug ... Mozilla needs to fix it! If it's something I'm doing differently, some assistance (from anyone) would be appreciated. Thanks!

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Old laptop is nearly trash, need to transfer profile to new one.

But, it is not clear if Sync actually imports the old profile onto the new computer, creating a profile file.

Since I won't be using the old laptop, I don't need "syncing" between devices, I just need the old profile on the new computer. Is sync the best way to do this? thanks

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use several for special search engines (map, Wikipedia, dictionaries, parcel tracking, etc.). But the default search must work without any keywords.

And I want to use the custom settings they provide as URL parameters. I've tried with the cookie option but the cookie expires even after regular use. So the custom URL is the only working solution. Startpage support recommended me doing that.

I know that I can install the Startpage search to Firefox and it worked. But I can't combine it with the custom settings. So I uninstalled the extension, deleted the search engine and went to my custom startpage.com URL. Right-clicking the URL bar allowed me to add the search engine from there. But it also doesn't have my settings.

I couldn't find the search URL in about:config. Where is it stored? I need to change whatever Firefox thinks is Startpage's search URL to include my settings.

Changing the settings is critical because by default they open clicked results in a new tab which I cannot stand. I have enough open tabs, and there's still the back button.

Hello,

My site, johmgonzalez.com, shows as secure in safari and in chrome but not in firefox. What could be causing it? Thanks...