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Browser Completely Unresponsive

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be … (read more)

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be stuck loading until I restarted Firefox. I tried restarting my computer as well, but that didn't work either, as the issue just came back within a few hours.

Sooo I went to google to search for answers. I got to a forum (https://support.mozilla.org/en-US/questions/881250) that seemed promising, and edited my network.http.max-connections value from 900 to 48, as the chosen answer suggested. I figured if it didn't work, I could always just change it back.

How wrong I was.

Not only did it not work, it prevented me from doing anything. Now when I open Firefox, nothing loads. I can see the toolbar, search bar, and my bookmarks, but the actual screen is blank. No widgets with my frequently visited sites and some news stories, no homepage, just blankness. When I enter a url or do a random search or even try to open about:config, nothing happens. It doesn't even show a loading icon.

I attempted to refresh Firefox, but it got stuck in the loading stage, which I attributed to my already breaking it somehow. So I uninstalled and reinstalled Firefox. But no dice. It's still entirely unresponsive.

Any help would be appreciated. Please keep in mind I'm largely computer illiterate!

Asked by hanentr 8 hours ago

Last reply by RobertJ 18 minutes ago

08/13/22 = Missing Firefox icon on taskbar

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow.… (read more)

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow. After years of having FFox in my taskbar, I'm surprised by how disorienting this is. LOL.

I unpinned from the taskbar, and the icon appeared for a half second before it went away. Re-pinned, and the blank page icon is back. Creating a shortcut for the desktop works just fine, but I'm used to the taskbar.

Obviously, I can deal with this, but I thought y'all should know that this broke in the last update. At least, for me, it did.

Thanks,

 -- Lucy

Asked by xyz10 4 hours ago

Last reply by RobertJ 24 minutes ago

Failing to login to my Netspend.com account ?

Hello I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the cac… (read more)

Hello

I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the cache. I have investigated if cookies relative to this NetSpend address are blocked. None are. NetSpend support shows no error with my account, on their computers. And, they have no control of cookies.

Would you suggest what I can modify to be successful in logging into my account in NetSpend.com from my Desktop computer ?

NetSpend technical support suggested not to SAVE my Password or Username, having Firefox as my operating browser, proposing Firefox will revert to a former password, unseen by me; thereby not allowing me entry into my NetSpend account.

                   Respectfully
                      Michael

Asked by Michael Kevin 2 days ago

Last reply by cor-el 1 hour ago

Downloading with Firefox stops several times.

Downloading with Firefox stops repeatedly and is very annoying. Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, bec… (read more)

Downloading with Firefox stops repeatedly and is very annoying.

Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)


After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.

Question, who recognizes the problem and more importantly how do I solve it?

Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0

Firefox version 103.0.2 (64-bits)

Asked by Diederik-_- 1 day ago

Last reply by jonzn4SUSE 1 hour ago

Stop FF from Filling Usernames

At "https://www.delta.com/login/loginPage?staticurl=" (login to delta.com) there's a user name field. When I click on it Firefox suggests the username. I don't want the… (read more)

At "https://www.delta.com/login/loginPage?staticurl=" (login to delta.com) there's a user name field. When I click on it Firefox suggests the username. I don't want the username exposed this way because I use the 1Password password manager to fill in usernames.

In Settings "Logins and Passwords" it says "1Password – Password Manager controls this setting". "Ask to save logins and passwords for websites" is not checked, and "Autofil logins and passwords" is checked but the option is pale blue instead of bright blue and cannot be changed.

How can I stop FF from exposing my username?

Asked by MikeA01730 5 hours ago

Last reply by cor-el 2 hours ago

Firefox has become slow to open tabs - please see details

I can really use some help. Odd Firefox behavior. Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting… (read more)

I can really use some help. Odd Firefox behavior.

Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting Firefox. Usually takes 2-3 minutes tops for all to be readied. Now taking 10-12 minutes or more. Just last few days.

I have three versions of Firefox. Right now main is 91.12 ESR which updated a few days ago. Also 91 ESR portable and 102.1 ESR Portable. All act the same. All used the same profile, copied from one to another.

Things do change so I see that my ESET antivirus updated and could be it. Turning ESET off temporarily made no difference.

Opening the session does use 100% CPU, but that is not new. Always has pegged. Comes down to normal when all opened. Single sites open as expected. And after all sites opened, FF acts as it always did with no issues. Its just loading all the tabs that is the issue.

ODD Note: If I open the 91 ESR profile, then Startup Cache folder, clear the cache from about: Support, it does not delete the files. Yet that IS the profile being used. On at least one of the portables, that works as expected. If I delete the Startup cache files and open FF 91 ESR, it does not rebuild them. Makes me think it is using a different profile, but I am sure it is not.

I cannot try Safe Mode as the Session Manager would not be there to open the saved session. I may try turning off some Add-ons to see if a conflict, maybe with something added or updated recently.

Connection speeds have not changed and are above 400 Down and 150 Up.

As mentioned, this has worked for years. Sometimes with as many as 120 tabs. So it has to be a recent change.

I do have changes made to about:config but no idea where to try to make changes there to sleuth this issue. Happy to post the changed items, though long list.

Can anyone help at all? Anything more I can tell you?

Windows 10 latest build.

Asked by in4m8n 9 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Double spacing in Bookmarks Menu and sidebars is back

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying. Has there been any progress with finding a solution … (read more)

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying.

Has there been any progress with finding a solution for this perennial nuisance?

Also, the userchrome.css fixes I've used previously don't seem to be working. What's the latest fix to be used?

Asked by kuopiofi 1 day ago

Last reply by cor-el 5 hours ago

Missing bookmarks

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other boo… (read more)

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other bookmarks", I am only shown the first 70 I added. The ones in the middle are missing. Whenever I add a new bookmark, the last bookmark from "other bookmarks" is removed. I really wish there was just a simple list of all bookmarks, or at least some way to access them all. Please help.

Asked by butlerjonas 1 day ago

Last reply by cor-el 5 hours ago

Phone Number Reformatting in Autofill

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accep… (read more)

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accept phone numbers with the prefix as valid. When will this be fixed?

Asked by js-3410 3 months ago

Last reply by VICKIANDWESS 8 hours ago

Fingerprinting protection doesn't hide version number in 103

I went to amiunique.org (suggested even in the fingerprinting protection article) and found that using Firefox v103 is extremely uncommon as of today, nearly enough to id… (read more)

I went to amiunique.org (suggested even in the fingerprinting protection article) and found that using Firefox v103 is extremely uncommon as of today, nearly enough to identify my browser. I thought Firefox was supposed to spoof the version number with fingerprinting protection enabled. Does it only hide minor version numbers? That doesn't seem to cut it for fingerprinting.

Asked by charl 9 hours ago

Last reply by cor-el 8 hours ago

Can't log in to Google acc with Firefox DevEd

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and oth… (read more)

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and other browsers, everything works as usual.

Asked by ImmortalDoge 16 hours ago

Last reply by jonzn4SUSE 11 hours ago

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 weeks ago

Last reply by Matt 11 hours ago

Using phone as a hardware security key

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3… (read more)

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3aXL as a key. Afterwards, when I log into the site, I have an option to use the iphone for 2FA, and when I select it, it sends a push notification to my phone to approve or deny.

I tried this in Firefox and there is no option for it. In about:config, I tried playing around with security.webauthn.ctap2 and security.webauth.webauthn_enable_softtoken, but neither enable the option. I was wondering what would enable such a support on Firefox?

Asked by paulsiu1887 11 hours ago

Last reply by jonzn4SUSE 11 hours ago

Admin rights required to update firefox on 1 workstation

The relatively new computer (running Windows 10) used by a non-admin person keeps asking for admin permission every time there's a firefox update. I have several other wo… (read more)

The relatively new computer (running Windows 10) used by a non-admin person keeps asking for admin permission every time there's a firefox update. I have several other workstations with firefox and none of those ask for admin rights to be able to update. No solution found in several internet searches for this problem. I'm about ready to put Chrome on this person's computer so I don't have to go to his desk & enter my admin credentials for just a damn FF update.

Asked by craig84 3 days ago

Last reply by jonzn4SUSE 11 hours ago

Trying to download a large zip file. Download stops after roughly 30 seconds and cuts the file

Hello, I am trying to download a 5GB .zip file from a website. Inside the .zip file is a single .netCDF file. When I download the file and open it, both windows explorer … (read more)

Hello,

I am trying to download a 5GB .zip file from a website. Inside the .zip file is a single .netCDF file. When I download the file and open it, both windows explorer and 7zip say there is a problem with the file: "Unexpected end of data". I have downloaded this file multiple times and the file size is different every time. The largest proportion I have managed to download is 1.7GB. I have noticed that the file size I end up with is proportional to the download speed during the download (usually between 20 to 40 Mbps).

I have also noticed that the download never lasts longer than ~30 seconds, which is why I think it could be a Firefox issue. Is there some way I can remove this 30 second cap? The download speed is limited by the host website so I am afraid there is not much I can do in that regard.

Any help would be much appreciated :)

Asked by arturmbnunes 20 hours ago

Last reply by jonzn4SUSE 11 hours ago

Audio is not working properly

Hello, First to clarify, this is a Firefox issue, because every other browser does not have the same issue. I've tried audios from different websites such as spotify, twi… (read more)

Hello,

First to clarify, this is a Firefox issue, because every other browser does not have the same issue.

I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly.

I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

Asked by nicholasreinold 1 day ago

Last reply by RobertJ 15 hours ago