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  • Archived

How do I switch from just seeing words and links to seeing a webpage?

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back? It may have switched du… (read more)

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back?

It may have switched due to a slow connection, but I need to see it as a webpage.

Now the page and any links I follow only open as text and links. No other webpage does this.

I can't find any way to switch it back.

Thanks for your help.

Asked by kb3guz01 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox 98.0.1 (64bit) using more than 8GB of memory and freezes internet

Firefox is becoming more and more buggy and more unstable using more than 8Gb of ram in either the apps processes or if not there then in the background processes and whe… (read more)

Firefox is becoming more and more buggy and more unstable using more than 8Gb of ram in either the apps processes or if not there then in the background processes and when you look into the firefox task manager it reports it is using no more than maybe 100 MB of ram the only way to stop it is to close the one process that is using all the memory. when i investigate using the about:memory function it tries to tell me that it is an extension using the memory but if i disable the 2 extensions i use and reload the measure memory it still is using exactly the same amount of memory. is there any sort of fix for this because i am getting sick of having to have the windows task manager open to close the rogue process every time i use my browser

Asked by whiteshark68 2 years ago

Last reply by Terry 2 years ago

  • Archived

Unable to review or rate add-ons

When I display the review page for any installed add-on, I'm unable to submit a review. A few details: 1) I do not see the expected, "Rate Your Experience" link 2) I'm … (read more)

When I display the review page for any installed add-on, I'm unable to submit a review. A few details:

1) I do not see the expected, "Rate Your Experience" link 2) I'm logged onto my Firefox account 3) I'm aware it uses different credentials than Mozilla Support 4) I've tried clicking on the yellow stars but it doesn't allow me to rate the plug in or display any new links 5) I've read other forum posts from other users who've experienced the same symptoms

Ideas, anyone? Thanks,

- Fido

Asked by FidoFidoFido 2 years ago

Last reply by JJ 1 year ago

  • Archived

Google Visited Links Color

I'm looking for a reliable way to mark Google visited links This seems to work everywhere but google a:visited { color: FF0000; } "Custom Google Visited Link Col… (read more)

I'm looking for a reliable way to mark Google visited links

This seems to work everywhere but google

a:visited {

   color: FF0000;

}

"Custom Google Visited Link Color" seems to work sometimes, but the page needs to be refreshed. No support site. https://addons.mozilla.org/en-US/firefox/addon/google-link-color/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

Asked by noel_envode 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Java not working

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to cont… (read more)

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to continue using Firefox. Is there a solution?

Asked by SG 2 years ago

Last reply by Terry 1 year ago

  • Archived

Changing download "save to" options

Before the new update whenever I downloaded a file it would ask where to save the file to every time, now it just asks once then automatically saves any new files I downl… (read more)

Before the new update whenever I downloaded a file it would ask where to save the file to every time, now it just asks once then automatically saves any new files I download to the same folder as the previous ones, forcing me to then go to that folder and manually move it to the correct folders. Is there any way to change it back to the right way it was done before they decided to remove our choice? My setting is set to "Always ask you where to save files", with the emphasis on "Always".

Asked by Hinder777 2 years ago

Last reply by AliceWyman 2 years ago

  • Archived

Firefox increasingly stopping log in boxes etc from working/showing

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https:… (read more)

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https://www.gog.com/en/games Clicking "Sign in" should show a pop up to allow me to sign in. In Firefox this does not show. I thought it may be a "pop-up" issue, so deselected "Block pop-up windows" in settings. Still the same. I added the website as an exception and still the same. Anyone have any ideas what is going on ? TIA, ZTB

Asked by ZalidTheBur 2 years ago

Last reply by James 2 years ago

  • Archived

........

После обновления ничего не работает. Но самое главное я и многие мои знакомые уходим из вашего браузера в знак протеста за то, что убрали наш родной Яндекс из поисковиков… (read more)

После обновления ничего не работает. Но самое главное я и многие мои знакомые уходим из вашего браузера в знак протеста за то, что убрали наш родной Яндекс из поисковиков.

Asked by Nikolay 2 years ago

Last reply by James 2 years ago

  • Archived

Somebody has control of my browser

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools. I am not sure how to fix this, or what to do about this. I do… (read more)

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools.

I am not sure how to fix this, or what to do about this. I do not know if I caused this myself. Please let me know if anybody can help.

Asked by LadyRedLight 2 years ago

Last reply by cor-el 2 years ago

  • Archived

UPS tracking after installing their My Choice won't work in FF

I was tracking a package on the UPS website. I decided to sign up for their My Choice program. After I did that I could no longer track packages I just get the error "We … (read more)

I was tracking a package on the UPS website. I decided to sign up for their My Choice program. After I did that I could no longer track packages I just get the error "We are unable to complete your tracking request at this time. Please try again later.". I contacted them, UPS, and they had me try several things and the only one that would work is to use Chrome. Fire Fox will work if I use a private window. Whew do I go to fix this?

Asked by steam643 2 years ago

Last reply by Snowmaniac80 1 year ago

  • Archived

Firefox "remembering" deleted history and logins

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, … (read more)

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Asked by uefhkl 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 2 years ago

Last reply by Terry 2 years ago

  • Archived

How can I stop websites from logging me out?

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, … (read more)

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, for instance, or some tax return sites.

I went them to be like my email accounts (e.g. gmail, yahoo mail). You can have a tab open for Gmail and another tab open for yahoo mail, and even if you don't click or type a single character in hours, they will not log me out.

Is there some way to trick these patronizing "We'll log you out for your good" websites from logging me off?

Asked by Mozilla cheese 2 years ago

Last reply by cybermax2 1 year ago

  • Archived

prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (read more)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 2 years ago

Last reply by James 2 years ago

  • Archived

I can no longer sign in to a site to order groceries.

I have always ordered my groceries through HY Vee Aisles on line. The display is not the same on firefox as is previously was. I have to go to Chrome. I have cleared e… (read more)

I have always ordered my groceries through HY Vee Aisles on line. The display is not the same on firefox as is previously was. I have to go to Chrome. I have cleared everything, restarted and gotten rid of cookies.

Asked by teenamg 2 years ago

Last reply by cor-el 2 years ago