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  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 3 months ago

Answered by MarkWithC 3 months ago

  • Solved

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

How do I remove the List all Tabs button

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have… (read more)

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have no need for this and tried to use the customize toolbar option to remove it. It did not work. How do I get rid of this thing? It's just kinda taking up space on the screen as I doubt I'm ever gonna use it.

Any tips here?

Asked by Marc7 3 months ago

Answered by cor-el 3 months ago

  • Solved

Extensions missing from customise toolbar menu

After having to refresh Firefox, all extensions are missing from my toolbar. They're still installed and function but some require tweaking options on a per page basis an… (read more)

After having to refresh Firefox, all extensions are missing from my toolbar. They're still installed and function but some require tweaking options on a per page basis and it's a hassle to have to work through multiple menus when they should just be a click away. From other answers, it seems like the extenstions should be in the customise toolbar page but only the standard options are there. I've tried disabling and enabling them, as well as removing and adding them again already with no results.

How do I either get them back to the toolbar or the customise page so I can add them myself?

Asked by theforbidnone 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Primary account email required for sign-in error

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verifi… (read more)

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Asked by Alex 1 month ago

Answered by Alex 1 month ago

  • Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 2 months ago

Answered by simonbergi9 2 months ago

  • Solved

"Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii")

I have started receiving "Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii") when opening some pages in FireFox tabs. Some are normally wokring, ot… (read more)

I have started receiving "Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii") when opening some pages in FireFox tabs. Some are normally wokring, others are throwing this kind of message. I wasn't even able to post this mesage from FF but other support.mozilla.org pages are working fine. Tried Troubleshoot mode, same issues.

Below are my Crash Report IDs

bp-d2e8b395-e76f-4f17-a6ce-f74530221123 23.11.2022, 20:28 Wyświetl bp-94f286d3-58ac-462d-9f7d-c62db0221123 23.11.2022, 20:28 Wyświetl bp-a6cd1461-5da3-4ada-82a7-f1f720221123 23.11.2022, 20:28 Wyświetl bp-f09520a5-d22b-4e77-9aaa-4450a0221123 23.11.2022, 20:28 Wyświetl bp-e52ff76f-49da-478a-85c3-188490221123 23.11.2022, 20:28 Wyświetl bp-af0438b5-2dc8-4f9f-9d44-27fc80221123 23.11.2022, 20:28 Wyświetl bp-ccb6f322-08c0-4988-94f2-bbe2a0221123 23.11.2022, 20:28 Wyświetl bp-607ddccf-48a7-4b99-8e60-7a0da0221123 23.11.2022, 20:28 Wyświetl bp-8848042f-78ef-447a-8443-3f1ee0221123 23.11.2022, 20:28 Wyświetl bp-4265b4bd-0886-4cc1-ae99-96ed20221123 23.11.2022, 20:28 Wyświetl bp-377c8550-bc41-4f92-8dbd-f1aa00221123 23.11.2022, 20:28 Wyświetl bp-4993fe49-f020-47ee-9216-4e1190221123 23.11.2022, 20:28 Wyświetl bp-7af51c18-16c9-42e9-8913-5e0b80221123 23.11.2022, 20:28 Wyświetl bp-4e3db8aa-0dcb-4198-8935-029930221123 23.11.2022, 20:28 Wyświetl bp-4252c2fc-217e-4cd0-8efc-cbe6a0221123 23.11.2022, 20:28 Wyświetl bp-3acf0b04-734e-4395-99eb-ed2460221123 23.11.2022, 20:28 Wyświetl bp-76cc428d-b6b5-4da8-b25e-0a4620221123 23.11.2022, 20:28 Wyświetl bp-683c5bb7-1251-49d4-8c3a-ec0420221123 23.11.2022, 20:28 Wyświetl

Asked by zakrzak 2 months ago

Answered by zakrzak 2 months ago

  • Solved

Something is preventing JavaScript from working on your computer.

When I browse carsales.com.au and redbook.com.au I get the error message: We want to make sure it is actually you we are dealing with and not a robot. Please click below… (read more)

When I browse carsales.com.au and redbook.com.au I get the error message:

We want to make sure it is actually you we are dealing with and not a robot.

Please click below to access the site.

Why is this verification required? Something about your browser’s behavior has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP 180.150.36.41) as you.

Having problems accessing the site? Contact support.

I have accessed these websites many times previously without problem. Other websites appear ok.

I'm on Windows 10 pc.

Many thanks.

Asked by sniderralph 2 months ago

Answered by sniderralph 2 months ago

  • Solved

Picture in picture is not appearing

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including yo… (read more)

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including youtube. I tried disabling and enabling pip, entering troubleshoot mode, and none of them worked. Not reinstalling because it will be annoying to log in everywhere I've had account at.

Any solution?

Asked by khat 2 months ago

Answered by khat 2 months ago

  • Solved

FF interface font size

For the recent past, the font size on FF tabs, url, bookmark bar, tabs and anything else to do with the actual FF program has a font so small that it is unreadable unless… (read more)

For the recent past, the font size on FF tabs, url, bookmark bar, tabs and anything else to do with the actual FF program has a font so small that it is unreadable unless I use the W10 magnifier. I have spent hours, days and weeks trying everything I can find to increase the font size and nothing has worked. I am vision impaired and understand that everything cannot be adjusted to my needs BUT there are hundreds of postings on line by people with good vision complaining about the non adjustable font sizes. Does FF have any intentions on finding a fix for this? I am an avid user of FF but am at a point with my vision to where it is too problematic for me to continue using. If you cannot fix this issue then I must find a program that does not have this problem. It may very well be a conflict between FF and W10 but even that were the case, there are supposed to be a lot of intellingent individuals that should be able to remedy this situation. Please advise of your intentions as soon as possible in order that I may proceed with my plans. Sincerely, Ron Burnes

Asked by AnaRonRanch 3 months ago

Answered by AnaRonRanch 3 months ago

  • Solved

Disable the “Sign in with Google” Prompt on Websites

I do not have a G account. For work related purposes I have to utilize websites that bombard me with Sign in w Google. No settings within FF I found can stop this onslaug… (read more)

I do not have a G account. For work related purposes I have to utilize websites that bombard me with Sign in w Google. No settings within FF I found can stop this onslaught. Same goes for Ad Block Plus and a few others since disabled and deleted. No useful information on G's forum website. Firefox, I was under the impression your about user safety & security? Why O Why do I get this garbage from G daily in your browser 105.3 on Win 10 home without a way to disable it?

Asked by Jeff 3 months ago

Answered by Jeff 1 month ago

  • Solved

Profile refuses to transfer correctly to new computer

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at al… (read more)

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at all. It copied all of my bookmark data, settings, logins, themes, add-ons, etc last time. This time it refuses to read any of the files copied. No add-ons, no bookmarks no nothing. I need this taken care of ASAP as this comptuer is on it's way down and the monitor likely only has days left the way it's running. Why does copying profiles no longer work? I know how to do it and I did the exactly the same as I did before. It's been an hour fighting with it and nothing is working. I need this done ASAP.

Asked by jen26 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

show sound icon on playing tab without having to hover it, just like opera does out of the box.

it's extremely annoying to have to stop what i'm doing and play "lets find the active tab" when i have tons of youtube videos qued in open tabs. in opera, the logic is th… (read more)

it's extremely annoying to have to stop what i'm doing and play "lets find the active tab" when i have tons of youtube videos qued in open tabs. in opera, the logic is there out of the box, but in firefox, it doesn't exist. why such logic wouldn't exist is beyond me, but i see this as an annoying problem that needs fixed. i want to simply glance up at the tabs and see which one is playing without having to spend time digging through the open tabs to find the one that's playing or having to freakin memorize which one it was i don't have time for that.

i followed the guide in this thread: https://support.mozilla.org/en-US/questions/1291998 i did exactly everything as instructed but it did absolutely nothing, no change at all.

Asked by seikavx 5 months ago

Answered by cor-el 5 months ago

  • Solved
  • Archived

firefox 103.0.1 is huge after win 10, 07-31-2022 update

I updated the windows 10 installation on my Toshiba satellite laptop yesterday, 07-31-2022 and when i opened Firefox after that, it was huge - I have to dial it down to a… (read more)

I updated the windows 10 installation on my Toshiba satellite laptop yesterday, 07-31-2022 and when i opened Firefox after that, it was huge - I have to dial it down to about 70% on the zoom to have it display even somewhat normally. I don't find any current answers when I google the question, so I'm asking here as I don't know what else to try. I've attached a screenshot to show how large it is, even at 67% zoom.

thanks!

Asked by ifasko 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved

time stamp

on other browsers I was able to go to history and see at what time of day I viewed a certain web site. Is that function on Firefox? This came in very handy so Please add … (read more)

on other browsers I was able to go to history and see at what time of day I viewed a certain web site. Is that function on Firefox? This came in very handy so Please add this function! Thanks!

Mike [email removed from public]

Asked by guitarlessonsonline 12 hours ago

Answered by guitarlessonsonline 9 hours ago

  • Solved

How can I control the confirmation sound in FireFox's "save image" & "file update" (download) panels

Firefox has started making a piercing high-pitched screech when the "save image" and "file update" panels appear. This is a confirmation or alert sound I suppose. It occ… (read more)

Firefox has started making a piercing high-pitched screech when the "save image" and "file update" panels appear. This is a confirmation or alert sound I suppose. It occurs when saving an image from a right-click menu and when downloading a file. Formerly Firefox used the system default sound for this, and that sound is still working in other programs for similar operations.

How can I fix this? Or alternatively how can I disable the sound during such operations in Firefox (or alternatively system-wide)?

Asked by SE-Tundra 1 day ago

Answered by SE-Tundra 1 day ago

  • Solved

Redefine mouse keys in browser

Good day, has anybody an idea if and what addon could manage for me redefinition of mouse behaviour. Particularly in my case I want to use middle (wheel) button single cl… (read more)

Good day, has anybody an idea if and what addon could manage for me redefinition of mouse behaviour. Particularly in my case I want to use middle (wheel) button single click over any text input to perform clipboard paste (but everywhere else the button behaves normally). I had this feature integrated into mouse gestures add on which is no more compatible.

Asked by Bunny Hop 1 day ago

Answered by cor-el 1 day ago