Showing questions tagged: Show all questions

site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 5 months ago

Last reply by cor-el 4 months ago

Using Node Express-Sessions to set cookie "httpOnly: true, secure: true, SameSite: "None" FF blocks authorization

My web site My web site allows user to login with .ejs Sign-up/Sign-in pages then delivers a React page. This works in Chrome and Safari. Https/SSL are provided by my ho… (read more)

My web site My web site allows user to login with .ejs Sign-up/Sign-in pages then delivers a React page. This works in Chrome and Safari. Https/SSL are provided by my host A2Hosting.

Firefox warns "Cookie “connect.sid” does not have a proper “SameSite” attribute value" when the cookie is set and then blocks the react page after login. If I enter the route that leads to the react page directly I can login and don't get the warning. In both cases the Storage tab in Dev tools shows the same settings for the cookie.
I made sure to remove any cookies for my site before testing the second scenario. I have tested this on Windows, Linux and Android versions of Firefox with the same results.

Here is my Express-Session instantiation ``` app.use(expressSession({

 store: new pgSession({
   pool: pool,
   tableName: 'session'
   // Insert connect-pg-simple options here
 }),
 secret: process.env.SECRET,
 resave: false,
 saveUninitialized: false,

cookie: {

   httpOnly: true,
   Secure: true,
   SameSite: "None",
   path: ['/'],
   maxAge: 60 * 60 * 1000 * 5
 }
 // Insert connect-pg-simple options here

})) ``` I've tried changing the path to include the react app route, I've added it to Cors white list and I converted it to open with an .ejs file instead of .html with no results.

Thanks for your support and for a great browser

Asked by rich.rhaskell 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (read more)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Asked by windspring12 4 months ago

Last reply by greg.lenda95 1 month ago

FIREFOX CAN'T OPEN EMBEDDED SITE

Firefox Can’t Open This Page To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need t… (read more)

Firefox Can’t Open This Page

To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Many websites show this. How to overcome this

Asked by Dr. Anmol Godara 3 months ago

Last reply by cor-el 3 months ago

Kroger web site wil not open with fire fox but will open with google chrome

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-… (read more)

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-Only Mode ( don't enable HTTPS -only mode -checked) HTTPS provides a secure, encrypted connection between Firefox and the websites you visit. Most websites support HTTPS, and if HTTPS-Only Mode is enabled, then Firefox will upgrade all connections to HTTPS. Learn more Enable HTTPS-Only Mode in all windows Enable HTTPS-Only Mode in private windows only Don’t enable HTTPS-Only Mode ( I use win 11. )

Asked by woodust 4 months ago

Last reply by jonzn4SUSE 3 months ago

Some sort of Windows only bug when using Ren'Py

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still con… (read more)

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

Asked by NarwhalKid 5 months ago

Last reply by TyDraniu 5 months ago

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 5 months ago

Last reply by cor-el 5 months ago

Trying to connect to website.

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tri… (read more)

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tried to add this website to the exception list but it changes the http to https.

Asked by Larryjoy 4 months ago

Last reply by jonzn4SUSE 4 months ago

Website no longer accessible - but no problem with that website. Is Mozilla 'blocking' access?

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Fir… (read more)

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Firefox is owned/managed by an organization outside of the USA. After 3 or 4 days of attempting to open this specific website, I launched a Google browser and had no trouble opening the website. I am hoping that Mozilla is not going to the culture of suppressing religious freedoms by deciding which websites can and can not be accessed on that basis.

Asked by travelrew 4 months ago

Last reply by cor-el 4 months ago

Issues with signing into my online banking account when you using firefox

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the si… (read more)

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the site locks up and I can not do anything except for sign out. They told me that it was on your end and that you needed customers to reach out. It's becoming frustrating that I can't use firefox for this application. I can get into my account and do what needs to be done with other browsers. What can you do on your end. The bank is Mission Federal Credit Union. Thank you! I look forward to hearing back with good news!

Asked by windspring12 4 months ago

Last reply by judmilla 1 month ago

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 4 months ago

Last reply by Sky_Light 2 months ago

Some websites stopped opening

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DN… (read more)

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Asked by egor egor 4 months ago

Last reply by cor-el 3 months ago

Google not loading in Firefox

I'm using FireFox 129 64bit on Windows 10. I have Google set as my default search engine. Lately, when I type search criteria into the address bar and press Enter, noth… (read more)

I'm using FireFox 129 64bit on Windows 10. I have Google set as my default search engine.

Lately, when I type search criteria into the address bar and press Enter, nothing happens. And if I then try to navigate to google.com at that time, it just doesn't load at all. This doesn't happen every time, but it has been happening often enough to be annoying. So I just load up Yahoo instead to conduct my search.

No other site has this problem.

Is this a problem with google.com itself, or with Firefox's handling of it?

Asked by gambit47 3 months ago

Last reply by jonzn4SUSE 3 months ago

Youtube not working in firefox

Hi there! I've been having problems with youtube not working in firefox lately. It's ONLY in firefox that it does this issue in, I've tried it in other browsers. Youtube … (read more)

Hi there! I've been having problems with youtube not working in firefox lately. It's ONLY in firefox that it does this issue in, I've tried it in other browsers. Youtube tends to just....stop buffering in firefox for some reason? My internet connection is not the issue so I'm not sure what I could do to mess with it, I've done a fresh install of firefox, I've cleared cache and cookies. I'm genuinely at a loss.

It takes FOREVER for it to actually s tart up in the video too. The video plays fine until it just...stops buffering and takes 5-10 minutes to load. As mentioned before this is only an issue in firefox.

Asked by nizzknob 5 months ago

Last reply by cor-el 5 months ago

Unable to access a financial account.

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot cu… (read more)

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie

Asked by lnbg 4 months ago

Last reply by cor-el 4 months ago

fire fox browser

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It … (read more)

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It happens for a few days at a time. Today states website not secure. I was able to use today private browsing for emails. The first inquiry I sent a screen shot. It was posted.

Asked by ralphhorn 4 months ago

Last reply by cor-el 4 months ago

Can't Watch Videos on Crunchyroll

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or… (read more)

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

Asked by Julian “jpakdel” P 3 months ago

Last reply by jonzn4SUSE 3 months ago

Almost every paid streaming service reports errors (Mac)

I have had an issue for months where streaming services like Netflix, Hulu, Max, and Amazon Prime will not work on Firefox. I am updated to the latest version, 127.0 (64-… (read more)

I have had an issue for months where streaming services like Netflix, Hulu, Max, and Amazon Prime will not work on Firefox. I am updated to the latest version, 127.0 (64-bit), and am able to successfully log in to these streaming services, but without fail get an error message when I attempt to stream a video. Netflix returns a F7531 error, Max returns an error code, and Prime Video says I cannot stream without the latest version of the browser even though I am up to date. I have restarted and updated Firefox multiple times, have toggled and uninstalled extensions and nothing has worked. The extensions I currently use are Auto Tab Discard, Google Analytics Opt-Out, Honey, Return Youtube Dislike, Search by Image, Shinigami Eyes, Sponsorblock for Youtube, UBlock Origin, To Google Translate, and Video DownloadHelper.

Asked by r.a.lyman 5 months ago

Last reply by cor-el 5 months ago

Development: Very specific problem with getting the caret position in a contenteditable div

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here t… (read more)

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here that fetches the caret's client rect: ``` function getCaretRect(): DOMRect | null {

 const sel = window.getSelection()
 if (!sel || sel.rangeCount === 0) return null
 const range = sel.getRangeAt(0)
 const rects = range.getClientRects()
 if (rects.length === 0) return null
 return rects[0]

} ``` Here is where the issue arises. Suppose I have a contenteditable div with two line breaks (no new lines), and the second line is smaller than the first one. If the caret is positioned somewhere that is further than the end of the second line, and I press the down arrow key, then left, for some reason the caret rect I get has all values set to zero, like this: `{ x: 0, y: 0, width: 0, height: 0, top: 0, right: 0, bottom: 0, left: 0 }` I will add an image to explain further.

I don't have this issue on Chromium based browsers, but cross browser support is important for me.

There is one more issue to do with caret manipulation which is how contenteditable divs are handled. On a Chromium based browser, if I have a parent div that's contenteditable, then another div that's not contenteditable (contenteditable="false" explicitly), then two children divs which are both contenteditable (or more), I can navigate through the divs freely using the arrow keys and focus is managed better alongside event handlers. This is not present on Firefox, however.

If this is not the right place to ask for help then please guide me where is more suitable.

Asked by Rayane Benamre 5 months ago

Last reply by cor-el 5 months ago

Autocomplete disabled at Chase.com

Recently, Chase seems to have disabled autocomplete on their login pages (www.chase.com and secure.chase.com). Saved usernames and passwords no longer auto-populate. Ye… (read more)

Recently, Chase seems to have disabled autocomplete on their login pages (www.chase.com and secure.chase.com). Saved usernames and passwords no longer auto-populate. Yet, Chrome and Edge have been unaffected. Can anyone at Mozilla address this?

Asked by TIKD 4 months ago

Last reply by cor-el 4 months ago