Firefox Support Forum

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almost any website that I'm trying to log into, or enter a credit card and other information, the browser does not show these items, pull downs, forms to fill in etc. I'll go thru a whole process of something, and will be directed to click a box or some such that just isnt there. So I move over to Safari, and the entire page loads. I've adjusted the privacy, cleared cache etc. It's like I'm on an ancient browser.

Any help welcome.

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download freezes the page, site and my computer at a credit card company- requiring end task and complete shut down of computer. This has been occurring for 2 months. I do not have any issue loading these sites or sections via Edge or Chrome. Will this be corrected with the name change? Will there be another browser page that is more reliable?

If not, you don’t need to change your name on Firefox browser. You can just close it down and I will move to Edge or Chrome.

None of your Troubleshooting answers on your Support page covers my situation. I have cleared history, verified settings based on internet articles from others with this issue. Please have someone contact me directly. I’m tired of trying to fix this issue with your browser.

So I have it set globally to allow all websites to autoplay video and audio, however when I go to twitch.tv, the audio does not work, the video plays fine, but the audio does not, I have to pause the stream and hit play again to get audio to work, refreshing the page does not work. Only does this on twitch.tv no where else. I've tried several things. Even a completly new profile nothing seems to fix it, and it does it with or without addons. Only way to get it to play properly is in troubleshooting mode even on a fresh profile. Any idea what this can be because its really annoying and it started about a month ago randomly after a firefox update and it just has not gone away since. troubleshooting mode seems to disable whatever is the culprit even on a fresh profile. Any help would be apprecated as this issue has been persisting and I just cannot seem to fix it permamently.

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

The Washington Post website now loads in its mobile (rather than desktop/Windows) configuration. This didn't happen before the update to 103.0.1; it doesn't happen on my other computer, which is still running 103; and it doesn't happen on Chrome.

Until this is fixed, I'd like to roll back to 103, but I don't see how to do that. The "Install an older version" help page ([url]https://support.mozilla.org/en-US/kb/install-older-version-firefox/url) offers only v. 102, and the long list of previous versions ([url]https://ftp.mozilla.org/pub/firefox/releases//url) stops at v. 99.

Thanks!

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more details. This issue was observed ever since I updated to Firefox version 124.x. Prior to that the websites were working fine.

When I try to access the same websites and try to log into them using Microsoft Edge, I do not face a similar issue. They work fine.

I have cleared the browser cache, restarted firefox, and then tried. Still faced the same issue. I have cleared the DNS cache of Firefox browser (about:networking#dns) and then tried. Still faced the same issue. I have opened Firefox in Safe mode (Menu > Help > Troubleshooting mode) and still faced the same issue.

Can someone please help me in fixing the issue? I would like to refrain from using MS Edge or chrome browser.

I have tried opening in troubleshoot mode also. It still crashed. https://www.zomato.com/jaipur/padao-amer

Example link. But this is the case for all restaurants on Zomato. It works on Chrome.

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?'

So I am having trouble using osu.ppy.sh/beatmaps website. Seems like the audio demo play just doesn't work at all even after I reinstall the app. Any suggestion?

i can't play some (but not all) youtube videos. they do play on other web browsers.

the message is "an error occured, please try again later. playback ID is ... " 

i'm using firefox 106.0.3 on linux suse tumbleweed. Before I upgraded to both of these the same videos were playing ok.

Lately I've found on a number of occasions that I've pasted the URL of an image into the Firefox address bar, but instead of the image loading, it's somehow led to a page opening - even though the URL STILL shows that it's an image and not a page?

Here's an example: https://64.media.tumblr.com/tumblr_m0p5jy7Lhh1qzfdsjo9_250.gif If I paste this GIF URL into the address bar, it often loads a page which says "tumblr" in the corner. But sometimes it just loads the image!?

Any idea what's going on here?

I'm getting Access denied Reference #18.6b01cb8.1700662622.22a58314 only on tesco.com since last nights firefox update.

All other sites are funtional (at least no others found yet). I have cleared cache and cookies but still getting the issue.

The site is up and accessible by ms edge.

I have run in troubleshooting mode and taken off any extensions, still no change.

Running windows 10 (latest updates)

Malwarebytes is reporting no issues.

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Hi I'm running FF 103.0.2 (64-bit), and since the last update i noticed that my emails at outlook.com and my work email running on Microsoft outlook server (using the web base site) is not showing new emails , I'll get indicator that there is new email in my inbox ( inbox(1) ) , but i need t refresh the page to see the new email. not sure if this issue is just me and i need to reinstall FF or its a glitch FF need to fix please advice , thanks for all your help

When attempting to access the Help & Support section in Microsoft Intune through Firefox 120.0.1 on Windows it remains on a spinning wheel icon. I can access this successfully on the same PC through Microsoft Edge 119.

I have tried clearing out cookies, troubleshooting mode and re-installing Firefox to no avail. I've also tested on another Windows PC and have the same issue.

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

Upto Firefox v115 this website working fine. after update this website table display right side end. not in position. checked in other browser. working fine in chrome. what to do?. need solution. thank you.

I learned the hard way about a month ago that my main bank will not work with firefox. I've now received notices from two other banks that state they only support safari on Mac. I have run into issues with some others that will either give errors but still allow me to pass through or others that state I have an unsupported browser but still allow me to log into the site - for now.

With this wide a net, this seems to be specific to the security issues in the Mac browser. Is this already being looked into? Is this specific to the new OS and firefox integration?

While I basically trust Safari, I certainly don't want to use it unless I have to and I generally use firefox exclusively on all my Macs and PCs. Can someone shine a light on this? Is there an upgrade or update planned?

Thanks