Firefox Support Forum

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Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data?

thanks Samvedna

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

I am trying to access the website of the Dutch tax office, but am blocked (see attached picture) Only 10 days ago, this was not a problem and I could freely access the website.

I've also tried with other browsers (MS Edge) and a MacBook laptop (Firefox), and I do not get that problem, only with my Windows desktop/Firefox combination.

Hi Guys thank you for your time and effort that you voluntary offer to support Mozilla Firefox. I have been a lifelong user of Firefox. I have during this process lost 4 x laptops (over a span of 20 years) - reformatted the current one twice. My mistake - I neglected to backup Firefox.

I cannot and do remember what my primary Firefox account was. Their are bookmarks and saved passwords on it that I desperately need. Can you please help what what to do?

I have subscribed to new a [edited] @gmail.com primary account to to use Firefox again. I help with serial numbers, brand of the laptops that I have used in the past.

If you can help, please please help.

Warm South African Regards Pierre Wepener [address removed from public forum] RSA ID no: [removed from public forum] Contact nr: [removed from public forum]

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

I finally called Social Security after months of not being able to access my account on their website. The answer was, "It's your browser." Sure enough, when I (shudder) loaded Bing, I got signed right in. What are we doing that this government website doesn't like ... is there a Firefox workaround? Thank you!

Hi I have suddenly lost all of my saved passwords, I don't know how that happened. I tried to go into a website that I usually have a password saved like "Netflix" I had to put the password again and save it again. When I went to check my saved logins, I cant find any of my older passwords.

Hi there, This is Akash. I am having difficulty logging in to my account for below website https://psiexams.com/TDLR After I click schedule exam/log in, it would not open the pop up window to enter the logging credentials and keep having circling dots. I could access the account using Safari browser. I unchecked the pop up blocker, but it did not help any. Please, help with this

Thank you, Akash

I have seen this question posed/answered elsewhere in community help, but no one answers the actual question, which is: What organisation is managing my browser? How can I find out what organisation is managing my browser? Thank you.

Please let me know if I am receiving scam emails. Next need is : I do not know how to do the needed details to verify me question, your suggestions provide more questions because I do not know if I am being sent to where my identity can be captured by the scammers. Than you in advance Lloyd

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. However, I have an issue with registry editor as it does not have Mozilla or Firefox keys in "Policies" "HKEY_LOCAL_MACHINE\SOFTWARE\Policies" or "HKEY_CURRENT_USER". I would be grateful for any advice to overcome this issue as it annoyingly restricts access to web pages.

Why can't I change my primary email address on my account? That email is not secure. I need to change it. Right now my options are to delete my firefox account entirely, or keep it connected and let myself continue to be hacked now that my email has been compromised.

Where do I go to change it? It's not under settings like the help articles say. There is no option to change it.