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Review Checker

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings… (read more)

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Asked by address2011 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

https security error: Connection verified by a certificate issuer that is not recognized by Mozilla

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certif… (read more)

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

Asked by be4usay 2 weeks ago

Last reply by be4usay 3 days ago

Nord VPN not recognizing Firefox version 130.

Nord VPN not recognizing that Firefox is on version 130. It keeps thinking that I am on version 128. I have Nord techs telling me what to do with their app but nothing I … (read more)

Nord VPN not recognizing that Firefox is on version 130. It keeps thinking that I am on version 128. I have Nord techs telling me what to do with their app but nothing I have done, even a complete new install of Nord, is fix ing the problem. They have suggested I get in touch with Firefox so here I am. OS Win10 home. It is also happening on my lap top with Win 11

Please send a reply to [edited from public] I tried to tick the box to get an email but it is not or appears to not be working.

Asked by Brian 2 months ago

Last reply by James 2 months ago

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 5 months ago

Last reply by Piterk 3 months ago

  • Solved

How to stop prompts for location permission when turned off by admin?

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system … (read more)

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Asked by cdeland 2 weeks ago

Answered by cor-el 2 weeks ago

'Cookie Mismatch' in Google

It has been working fine - now I get this message: 'We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable coo… (read more)

It has been working fine - now I get this message:

'We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more'

I've tried making Google an exception, to no avail.

Asked by Christel5 1 month ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Blocking Ads

I do not have any ad blockers and have disabled "Block pop-up windows" in Firefox and turned off "Enhanced Tracking Protection" for sites but I still get the message that… (read more)

I do not have any ad blockers and have disabled "Block pop-up windows" in Firefox and turned off "Enhanced Tracking Protection" for sites but I still get the message that I am blocking ads.

Asked by George Martin 5 months ago

Last reply by cor-el 5 months ago

You need to allow loading of Google reCaptcha service to prevent spam attacks. Please check your Privacy Settings

I have been trying for the past 3 days and it keeps bouncing back with this error.. You need to allow loading of Google reCaptcha service to prevent spam attacks. Please … (read more)

I have been trying for the past 3 days and it keeps bouncing back with this error.. You need to allow loading of Google reCaptcha service to prevent spam attacks. Please check your Privacy Settings

I have tried it on 3 different laptops and my android phone and it won't work on any of them :(

What do I have to do to fix this?

Thanks

Asked by Glenfelik 4 days ago

Last reply by markwarner22 4 days ago

  • Archived

Cached Web Content (320kb)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use b… (read more)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use but not any longer.

Asked by Jason Allen 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 2 years ago

Last reply by Terry 2 years ago

  • Archived

transfering logins from one profile to another profile

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. An… (read more)

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. Any help gratefully appreciated.

Asked by mlp43 2 years ago

Last reply by TechHorse 2 years ago

  • Archived

Somebody has control of my browser

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools. I am not sure how to fix this, or what to do about this. I do… (read more)

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools.

I am not sure how to fix this, or what to do about this. I do not know if I caused this myself. Please let me know if anybody can help.

Asked by LadyRedLight 2 years ago

Last reply by cor-el 2 years ago