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Firefox crashing 10.15.7

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chro… (read more)

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen.

Model Name: Mac mini

 Model Identifier:	Macmini6,2
 Processor Name:	Quad-Core Intel Core i7
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	4
 L2 Cache (per Core):	256 KB
 L3 Cache:	6 MB
 Hyper-Threading Technology:	Enabled
 Memory:	16 GB
 Boot ROM Version:	424.0.0.0.0
 SMC Version (system):	2.8f0

Asked by afarr83 2 months ago

Last reply by FredMcD 2 months ago

Firefox, Instacart, and SNAP - which is the weak link?

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that. I'm using macOS 10.15.… (read more)

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

Asked by khindall 1 month ago

Last reply by cor-el 1 month ago

Firefox 95.x Crashes Immediately in Google Street View, Facebook 3D Photos

Greetings, For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I … (read more)

Greetings,

For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I eventually identified a pattern and learned that the crashes would happen when a Facebook 3D photo attempted to render in the feed.

Since then, I'm able to consistently reproduce the same crashing issue by opening Google Maps and launching street view. The crash happens immediately when street view attempts to load (unsuccessfully). This happens even with all plugins disabled.

Unfortunately I've had to failover to Google Chrome due to the stability issues in Firefox, though I would like to return to Firefox if this issue can be resolved. The issue does not present itself in other browsers.

I'm currently on Firefox v95.0.1 64-bit on MacOS Catalina 10.15.7, and my GPU is an integrated Intel HD Graphics 4000 1536 MB with a dedicated NVIDIA GeForce GT 650M.

Thanks for your support.

Asked by djbowen08 1 month ago

Last reply by cor-el 1 month ago

Mac Big Sur Firefox crashes on startup every version after 89

When opening any version after 89, Firefox opens then is unresponsive to any action. I have to force quit. I copied the crash report that is sent to Apple. It is a 500+ p… (read more)

When opening any version after 89, Firefox opens then is unresponsive to any action. I have to force quit. I copied the crash report that is sent to Apple. It is a 500+ page Word document. The only solution is to reinstall v89.0.2 and it works fine. Then not allow automatic updates.

Any suggestion appreciated.

Thanks Ken

Asked by krstone1 4 months ago

Last reply by FredMcD 4 months ago

Firefox not working on Mac OS Monterey

Hello, I have been trying to use Firefox and it won't load, the page just doesn't load to firefox. I have Mac OS Monterey 12.0.1. I have deleted the app and reinstalled… (read more)

Hello,

I have been trying to use Firefox and it won't load, the page just doesn't load to firefox. I have Mac OS Monterey 12.0.1. I have deleted the app and reinstalled it but nothing works. Someone, please help!! The browser doesn't work it won't open.

Asked by bpal4evr 1 month ago

Last reply by FredMcD 1 month ago

  • Solved

FF runs slow on my mac, just started recently

In the last few weeks FF has started running really slow. Launch takes 4-5 minutes, the browser won't navigate to any webpages. Preferences can't be opened. The force … (read more)

In the last few weeks FF has started running really slow. Launch takes 4-5 minutes, the browser won't navigate to any webpages. Preferences can't be opened. The force quit window show the app to regularly moving in and out of a "not responding" state. I had version 95.0.2 installed (the latest). I'm running OSX 10.15.7 (catalina). I uninstalled an reinstalled 95.0.2 and the same problem persisted. I downgraded to 94.0, and created a new profile in the process, and still had the performance problem. Chrome and Safari don't have the problem, and my machine is running as expected with all other apps. I don't have any sites load upon launch. I have 16G of RAM.

Since I can't open prefs, I can't purge caches or anything like that.

Asked by simpson.rick 1 week ago

Answered by FredMcD 1 week ago

  • Solved

I am unable to use Firefox so I deleted the prog. in order to download another or latest version. Now the Download will not happen ........so I clicked on the Badge in the search bar, got a message that there are 3 Trackers preventing Firefox from dow

Browser won't download.....When I clicked on the security badge it said 3 different Trackers are preventing the program from downloading

Asked by Allan 1 month ago

Answered by FredMcD 1 month ago

Firefox crashes when attempting to view google maps street view or web GL 3d tour

bp-bf9d7385-35e1-43bb-95b2-9e2550220105 1/5/22, 4:43 PM bp-e43e2ef0-e2d9-424e-ac9b-6c7a90220105 1/5/22, 4:37 PM Firefox crashes when attempting to view google maps st… (read more)

bp-bf9d7385-35e1-43bb-95b2-9e2550220105 1/5/22, 4:43 PM

bp-e43e2ef0-e2d9-424e-ac9b-6c7a90220105 1/5/22, 4:37 PM

Firefox crashes when attempting to view google maps street view. I have completed refresh, uninstall and reinstall. Went back to older version ESR to try that with no luck

Asked by john694 2 weeks ago

Last reply by FredMcD 2 weeks ago

Firefox will no startup

I use firefox and pay for the vpn from firefox. Last week I encountered a ransomware attack. The Firefox immediately quarantined the attack. I am having no issues with… (read more)

I use firefox and pay for the vpn from firefox. Last week I encountered a ransomware attack. The Firefox immediately quarantined the attack. I am having no issues with using the computer. What was affected is Firefox itself. I cannot open Firefox at this point. I get permission denied messages upon launch. I have tried reinstalling a number of times in both the standard login and administrative login environments but I get the same results in both. Where do I go from here? Thanks Pat Imbriglio ...

Asked by imbriglio2 1 week ago

Last reply by FredMcD 1 week ago

Firefox crashes when trying to run an AFrame web application

Crash Reports: bp-23ea7077-d16a-4d2c-bdf7-41b570211102 bp-991e6038-f407-4ecc-91f2-736ff0211102 bp-5b39fa4c-0af8-4521-be17-92fe40211102 bp-36009648-b097-4d00-8988-573e2… (read more)

Crash Reports: bp-23ea7077-d16a-4d2c-bdf7-41b570211102 bp-991e6038-f407-4ecc-91f2-736ff0211102 bp-5b39fa4c-0af8-4521-be17-92fe40211102 bp-36009648-b097-4d00-8988-573e20211102 bp-00357b5b-f68c-4aff-bec7-6f6dc0211102 bp-e54d5357-7e8b-4309-a5a5-ba30f0211102 bp-b1396352-a1a0-4a9b-a521-fa1750211102 bp-a088b6ed-d3ba-42fb-8270-701ed0211102 bp-a61fa56f-2f5b-4bf4-89a4-eaead0211102 bp-fca9d243-a5dc-4e2e-a477-e43910211102 bp-3391e5e8-4a48-489a-b8e1-5d1de0211102 bp-bf0f4f0c-ff9a-4495-bed1-b39e30211102 bp-2c1a9c46-c622-4748-a5b5-e57590211102

Firefox Version: 94.0 Computer: Mid 2012 MacBook Pro Catalina 10.15.7 Video of Crash

This seems to be related to WebGL, however, https://get.webgl.org shows the spinning cube fine. It also doesn't look like WebGL is getting disabled. When I tried setting webgl.force-enabled and layers.acceleration.force-enabled from false to true like some articles online suggested, nothing changed. When I tried going to the page in Troubleshoot mode, Firefox didn't crash, but it also couldn't load the page due to missing the WebGL context. I attached a screenshot of the console. I also refreshed Firefox, but that didn't work either. Any help or advice would be appreciated.

Asked by danalhsiao 2 months ago