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Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by alex275 1 day ago

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (read more)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by judyjing.2009 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Log Out ALL Devices Using My Firefox Account

I used a friend's Macbook a few months back and then weeks later he asked me in passing "Why can I see all of your search history?" I really didn't understand his questi… (read more)

I used a friend's Macbook a few months back and then weeks later he asked me in passing "Why can I see all of your search history?" I really didn't understand his question at the time and wasn't sure what he was referring to. Fast forward to last week and my friend's Mac was stolen. The question he asked in passing now became crystal clear - I had logged onto my Firefox account from his Mac and didn't log out. I have been searching for a way to "Log out of all devices" but have not found a solution. I've read that I can go to that computer I would like to un-sync and log out OR change my Firefox password then change ALL of my other saved passwords. Certainly there must be a simple way to force any device using my account to input the new password next Firefox is accessed.

Asked by drcperez 1 month ago

Last reply by cor-el 1 month ago

Primary Password

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window wil… (read more)

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window will not accept the new passwords. I also deleted Firefox from my computer and re-downloaded it, but this did not help. I attached a picture of this pop up window that has not updated even after I reset my password. I also cannot log out and log back into my firefox account in my browser without entering this password.

Is there anything else I can do? I understand that my data will be lost when I reset the primary password.

Asked by graham.pergande 1 month ago

Last reply by cor-el 1 month ago

  • Archived

failed Firefox updates

Dear Firefox Community I’m a Mac user. I’ve been a happy Firefox user for about eight years or more, with few problems. The only main one has been the refusal of Firefo… (read more)

Dear Firefox Community

I’m a Mac user. I’ve been a happy Firefox user for about eight years or more, with few problems. The only main one has been the refusal of Firefox to update automatically, even though I’ve ticked the box in preferences for this to happen so I always have to update by restarting Firefox manually and downloading it again.

I’m currently using Firefox 78.8.0esr. It needs updating, and I’ve tried about six or seven times over the last 6 weeks (most recently to Firefox 90.0.2dmg). Every time I do this, however, Firefox loses memory of me - and all my bookmarks (you’ll understand that after eight years there are a few hundred of these) disappear. I’ve copied them in in various ways (most recently by importing my Firefox bookmarks from 78.8.0 into Safari and then into Firefox 90 - and it works for about 12 hours or so, but then on the second or third time I open it reverts to the bookmarkless screen as if I’m a completely new user (with a really irritating picture of Soraya who is a Firefox fan and presumably is exempt the kind of problems I’m having).

Can you explain what is happening please, and how I can overcome this?

Thanks,

Steve Charters


edited email from public and search/spam bots view as this is a public community forum. Also moved this thread from iOS section (for iPhones/iPad) to desktop Firefox section as you are using a Mac.

Asked by Steve Charters 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

colors

In google the color choices are gone, and I can't highlight anything. On many websites many colors/graphics are gone. When I try to click in a box, nothing happens. I can… (read more)

In google the color choices are gone, and I can't highlight anything. On many websites many colors/graphics are gone. When I try to click in a box, nothing happens. I cannot even get the box below where I say yes to getting email when the question is answered. Twitter is a bunch of boxes and outlines now, and doesn't look at all as Twitter used to look. I have tried turning the Mac on and off. This is a desktop computer.

Asked by julie.damerell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Webpages and graphics NOT loading correctly

Hello community, please help: I'm running a macbook Pro with macOS Big Sur Version 11.4 I'm using Firefox 91.0.1 (64-bit) For some reason - maybe an update - websites and… (read more)

Hello community, please help:

I'm running a macbook Pro with macOS Big Sur Version 11.4

I'm using Firefox 91.0.1 (64-bit)

For some reason - maybe an update - websites and images are no longer loading correctly. I've attached some screenshots (comparing Chrome to Firefox) so you can see the issues.

Please help me get FF back to normal. Its basically useless for now.

Thanks, Jason

Asked by jasonjoyner1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Images not loading on ios

Hi volunteers, thank you. I have been using Firefox for ever - on my macbook air, catalina, usig 91.01.01 Firefox version. Until last week everything was fine - -then a… (read more)

Hi volunteers, thank you.

I have been using Firefox for ever - on my macbook air, catalina, usig 91.01.01 Firefox version.

Until last week everything was fine - -then all of a sudden images and icons on some website were not loading properly, if at all. like www.microsoft.com and www.mandalina.com . The images are fine on Safari just not FF.

I erased FF and cleaned everything and uploaded a new browser, same problem.

Have I accidentally done something ?

Thanks

Asked by thomas211 1 year ago

Last reply by cor-el 1 year ago

  • Archived

problem os sites not showing correctly on MacAir when using Firefox

Good morning, I face a problem since last wednesday with my MacAir (the sites I use are not showing properly (police characters, color). This only happens on my MacAir (… (read more)

Good morning,

I face a problem since last wednesday with my MacAir (the sites I use are not showing properly (police characters, color). This only happens on my MacAir (not on my Imac nor on my Ipad) and only when on Firefox (correct on Safari). see the screen captures below. The first one is on Safari, the second on Firefox.

Can anyone help me. Thanks Annie

Asked by anniepatureau 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

the Firefox browser cannot access google.com

MacOS Big Sur, when using the "Clash for window" software to open the system proxy, the Firefox browser cannot access google.com, but other websites can be accessed … (read more)

MacOS Big Sur, when using the "Clash for window" software to open the system proxy, the Firefox browser cannot access google.com, but other websites can be accessed

Asked by khadron 1 year ago

Last reply by JP 1 year ago

  • Archived

Home Page

Firefox has been working great for me for many years. I prefer it to Safari on my iMac. Suddenly it has stopped displaying my news content from Newser on my Earthlink h… (read more)

Firefox has been working great for me for many years. I prefer it to Safari on my iMac. Suddenly it has stopped displaying my news content from Newser on my Earthlink home page. I have troubleshooted with Earthlink and they are not at fault. Also, when I use the Safari browser, I have no problem viewing Newser content on my Earthlink home page. Firefox is saying that I am not connected to the internet, which is false. Any ideas how to get back my news content on Firefox? Thanks for any ideas.

Asked by chazzwan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

My Firefox change automatic change language

My Firefox change automatic change language. When restart firefox looks ok but after sometime automatic change launguage. Please check attached screenshot. I am using Mac… (read more)

My Firefox change automatic change language. When restart firefox looks ok but after sometime automatic change launguage. Please check attached screenshot. I am using Mac book pro 13in version and other thing attached.

Asked by hardik.299 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Problems playing videos.

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going o… (read more)

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

Asked by jameswldrn537 8 months ago

Last reply by Terry 8 months ago

  • Archived

Unable to Log into Netflix with Firefox

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can … (read more)

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

Asked by ga57burden 8 months ago

Last reply by TechHorse 8 months ago

  • Archived

Chinese / Farsi / … characters don't show up -> .Last Resort

Hi, I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and S… (read more)

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Asked by effi7 8 months ago

Last reply by cor-el 7 months ago

  • Archived

cmd+1 with CZ key layout zooms instead of switching to 1st tab

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first t… (read more)

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first tab, it Zooms In instead. No other browser (Edge, Safari, Opera, Orion) exhibits this behaviour. Other numbers work as expected.

FF 98.0.2 on Monterey 12.2.1.

How do I fix this? Thanks.

Asked by jfiala 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

browser won't allow cookies

I've been trying to days to restore my settings and have followed all the prompts but Firefox is still disabling cookies. Anyone know of a fix that will restore back to i… (read more)

I've been trying to days to restore my settings and have followed all the prompts but Firefox is still disabling cookies. Anyone know of a fix that will restore back to initial setup? TIA

Asked by KimBis 8 months ago

Last reply by Terry 8 months ago