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video calling is not supported on this browser

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to fi… (read more)

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to find a browser that works?

I see that other people have raised this point,but there does not seem to be a response from firefox.

Asked by rickpike2008 1 week ago

Last reply by jonzn4SUSE 1 week ago

Allowing location tracking

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, … (read more)

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?

Asked by Henrik Hulten 6 days ago

Last reply by cor-el 6 days ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 4 months ago

Last reply by cor-el 4 months ago

'Allow' button doesn't appear when I try to add a website microphone permission

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" no… (read more)

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

Asked by rjdowson 4 months ago

Last reply by cor-el 4 months ago

sign-in to KP.org

I try to sign-in to my KP.org account and I get a white page with the message (Firefox has detected that the server is redirecting the request for this address in a way t… (read more)

I try to sign-in to my KP.org account and I get a white page with the message (Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.) I called KP and they said there was nothing wrong with their site. I added the URL to the cookies exception list with no result. I tried to paste the exact URL of the sign-in page into my bit-warden and it said it exceeded the 1000 character limit. I can sign-in on Chrome, but I prefer to use Firefox. any ideas?

Asked by awc_pdx 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Turn off translator popup but keep option to translate

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly tra… (read more)

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly translate a page in the address bar without having the popup jump in my face each time I open a new tab, forcing me to click it to make it go away? This would be a nice option but an extremely distracting presentation. thanks.

Asked by nopinkdragons 4 months ago

Last reply by zeroknight 4 months ago

Shortcuts have changed to Chinese ones.

Today when I opened my browser, my shortcuts were replaced with Chinese ones. How did this happen and where did my old ones go? My laptop was sleeping, and not restar… (read more)

Today when I opened my browser, my shortcuts were replaced with Chinese ones. How did this happen and where did my old ones go?

My laptop was sleeping, and not restarted. I had reopened my firefox.

These Chinese ones do not show in my list of shortcuts. (pictures below)

I do not use Chinese language sites

Malware scan turning up nothing (yet)

What is the best way to restore my shortcuts and make sure random ones do not come back.

Cheers!

Asked by chrisannad 5 months ago

Last reply by zeroknight 5 months ago

Sync all of a sudden have forgotten almost everything.

I have used Firefox with sync since sync were released. Today (25th dec), all of a sudden hundreds of saved passwords are gone, just 9 out of at least 200. I have chang… (read more)

I have used Firefox with sync since sync were released. Today (25th dec), all of a sudden hundreds of saved passwords are gone, just 9 out of at least 200.

I have changed the password for my account and logged in. Tried to logout and login again but just 9 passwords is found, extremely frustrating!

Anyone got a clue what has happened?

Peter, Sweden

Asked by Peter - 5 months ago

Last reply by Paul 5 months ago

using mozilla console

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run … (read more)

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run it, i get an error. There must must be something wrong.

Asked by mail.cadone 5 months ago

Last reply by cor-el 5 months ago

Restoring my bookmarks and settings from my old browser

Hello, My old computer which I had all my bookmarks and passwords stored on it has died. I got a new one and installed Firefox, but can't seem to see any of my old setti… (read more)

Hello,

My old computer which I had all my bookmarks and passwords stored on it has died. I got a new one and installed Firefox, but can't seem to see any of my old settings. I did not back them up as I assumed they were all stored on the cloud. Is there a way for me to get them back? (including all the websites I stored).

I don't have anywehre else to import the data from.

Thank you and Happy New Year, Ori

Asked by orilatter 5 months ago

Last reply by Paul 5 months ago

Unwanted font resizing

Hello! Having happily used Firefox for many years, I'm now finding two related issues: 1) Firefox is automatically increasing the font size on webpages (not all webpages… (read more)

Hello! Having happily used Firefox for many years, I'm now finding two related issues:

1) Firefox is automatically increasing the font size on webpages (not all webpages, but many, inc. Google searches, Amazon, the Guardian). I have to refresh the page to get it back down to regular size. For example: I do a Google search; click on a link; return to the Google search, and at that point the text jumps larger. It keeps getting larger until I refresh, when the process starts again.

2) My Yahoo mail is unreadable in Firefox. The text is either too big or unreadably small - even within the same email. For example: I open an email that is a response to one I sent; the text of my original email is really large, and the text of the response is really small (like, 5 points or less).

I can't think of anything that I did that acted as a trigger for these problems. My Firefox is up to date. I'm using a Mac, and running Ventura 13.4; I recently upgraded from Monterey and had both these issues on Monterey and on Ventura.

Any advice would be much appreciated!

Asked by roberts_jo 5 months ago

Last reply by cor-el 5 months ago

How on earth do I add Quant to the Firefox search engine? This info is no where under your help section.

How on earth do I add Quant to the Firefox search engine? This info is no where under the help section, only lots of reading about warnings! In Firefox preferences I hav… (read more)

How on earth do I add Quant to the Firefox search engine? This info is no where under the help section, only lots of reading about warnings! In Firefox preferences I have made Quant my default browser so why is this so difficult? I vaguely saw a little warning message saying that Mozilla was not allowing this but this warning was hidden and I can't find it again. Firefox guided my to 'pin' Quant to the Firefox toolbar but every time I open a page to search I have to remember to hit the Quant pin. This is absolute nonsense. Please email me back and tell me how I can add Quant to my Firefox so that every time I open Firefox the Quant homepage will just be there. Thank you. Cynthia

Asked by cjamesglobal 5 months ago

Last reply by James 5 months ago

All older passwords are gone

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to… (read more)

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to panic I went to my computer to see if it was just my iOS device that wasn't showing them all for some reason, but only the same five accounts are in there too. When I first setup my ipad, all the accounts in the password vault sync'd but they all showed empty so I never bothered looking them up on there. I'm wondering if somehow the ipad's failed sync caused all the other passwords to be corrupted and removed from my account somehow. The 5 accounts I do have are all new accounts I've made over the past month, and I've used it a ton since the old ones. Any ideas for how I could get them back?

Asked by Jeremy 5 months ago

Last reply by Paul 5 months ago

When typing "F" into my browser, screentime assumes I mean Facebook and won't let me finish typing

I'm trying to visit "Feedly.com," but as soon as I type "F" Firefox assumes I mean Facebook and pops up with a screen time blocker. There is no way to proceed, typing "Ok… (read more)

I'm trying to visit "Feedly.com," but as soon as I type "F" Firefox assumes I mean Facebook and pops up with a screen time blocker. There is no way to proceed, typing "Okay" and returning to type in the browser only restarts the prompt.

Asked by arlusk 5 months ago

Last reply by zeroknight 5 months ago

Hello, always when want to use the Website "Weather.com" my tab brakes down

Always when want to use the Website "Weather.com" my tab brakes down with the announcment" Der Tab ist gerade abgestürzt" which means: the tab just crashed. I do not know… (read more)

Always when want to use the Website "Weather.com" my tab brakes down with the announcment" Der Tab ist gerade abgestürzt" which means: the tab just crashed. I do not know why this happens. Does anybody has a suggestion what I can do? I use a MacBook pro from 2015 with OS 12.7.1 and Firefox 120.0.1 Thanks so far Tobias

Asked by ludig 5 months ago

Last reply by zeroknight 5 months ago

Firefox unable to open the website

hhaexchange Unable to open this site after entering username and password, it opens in all other browsers. I have cleared cache, enabled Javascript and mostly all commo… (read more)

hhaexchange

Unable to open this site after entering username and password, it opens in all other browsers. I have cleared cache, enabled Javascript and mostly all common solutions i could google.

Asked by BMHHC Hazleton 5 months ago

Last reply by zeroknight 5 months ago

Bookmarks

Hi, Hope you well. My previous laptop was stolen and I'm trying install now all my saved bookmarks. I had no problem to get them back on Chrom after looging to my Accoun… (read more)

Hi, Hope you well. My previous laptop was stolen and I'm trying install now all my saved bookmarks. I had no problem to get them back on Chrom after looging to my Account. But I can't get back my old bookmarks on Mozilla. I see only the one which was saved on Chrome. Can you please help restore all my bookmarks before today day? I'll be really gratefull for help. Regards, Renata

Asked by renatarene948 5 months ago

Last reply by Paul 5 months ago

Search in Firefox History

How to add the date of the site listed in History. As it is there is the sidebar: History, then Name, Tags, Location, and Date but the column is empty, no date appears … (read more)

How to add the date of the site listed in History.

As it is there is the sidebar: History, then Name, Tags, Location, and Date but the column is empty, no date appears there.

Asked by Janet Hudgins 5 months ago

Last reply by cor-el 5 months ago