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Facebook Messenger popup won't close

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close d… (read more)

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Asked by cs14 2 weeks ago

Answered by cs14 2 weeks ago

Content Filters

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all… (read more)

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

Asked by reuvenmelka 1 week ago

Last reply by cor-el 1 week ago

window.gigya is undefined

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I… (read more)

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I get the following message from the RAI system "window.gigya is undefined" . Even though my credentials are correct, the RAI platform does not allow me to log in to my account. This is a Firefox issue and not a RAI issue. I know this because I can access my RAI account and see TV content no problem via SAFARI. Perhaps there is a setting in Firefox I need to change. At the moment I am using Firefox with the standard settings (no changes to settings since I reinstalled Firefox in my machine today)

Asked by xabier1 1 week ago

Last reply by Balázs Meskó 1 week ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 2 months ago

Last reply by cor-el 2 months ago

"Back" arrow does not work when I go from search results to a result.

When I do a search, then click on one result, it loads the result website in the same tab; but the Back arrow <- in the menu bar is grayed out, so I can't go back to t… (read more)

When I do a search, then click on one result, it loads the result website in the same tab; but the Back arrow <- in the menu bar is grayed out, so I can't go back to the search that I did to select other results. Mac Monterey 12.7.2, Firefox 12.0.1 , searching with DuckDuckGo - but it also happens when I search with Google.

Asked by bbmerchant 2 months ago

Last reply by bbmerchant 2 months ago

automatic login

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my log… (read more)

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my login passcodes. In the case of Google, it is by far the most challenging. Despite having a gmail account since early 2003, and using Google regularly since the '90s, it persists in asking me lots of questions and texting codes, etc.

My situation with Firefox is not working smoothly as it was when I used it for many years about a decade ago. I've already imported such browser data from these sites.

Can you help? Otherwise, I'll move on to Safari again.

Thanks,

Eckhart

Asked by ECKHART C. BEATTY 1 month ago

Last reply by cor-el 1 month ago

Add-on icons can't be found

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's not… (read more)

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's nothing there to help me add the icon. The little puzzle piece in the upper right of the browser -- click on that and Bitwarden isn't listed.

How do I fix this? In Chrome there's a simple toggle switch in the extension manager to add the icon to the toolbar. Frankly, if I can't get this Bitwarden icon to display I can't use Firefox at all. Thanks.

Asked by johnbycz 1 month ago

Last reply by zeroknight 1 month ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 1 month ago

Last reply by cor-el 1 month ago

YouTube live stream videos always freezing and buffering on Firefox

Firefox is broken. For months now anytime I watch a Live stream on Youtube it freezes within seconds and acts like it's buffering. Internet connection is great. Same live… (read more)

Firefox is broken. For months now anytime I watch a Live stream on Youtube it freezes within seconds and acts like it's buffering. Internet connection is great. Same live streams work perfect on Microsoft Edge, Google Chrome and others. Only Firefox browser is doing this.

Asked by mtmiller1210 1 month ago

Last reply by mtmiller1210 1 month ago

YouTube Videos Lag Frequently: Video Pauses While Audio Continues Especially in Full Screen

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTub… (read more)

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

Asked by austinmcever 1 month ago

Last reply by austinmcever 1 month ago

Can't get rid of Yahoo as default search engine

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the… (read more)

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the default and only search engine.

Asked by rtbond 5 months ago

Last reply by James 5 months ago

Importing old browser history and bookmarks

I have downloaded Firefox 117. I am currently on Firefox 102.15. So I want to transfer my bookmarks to the new version, as well as some recent history. I am unable to fin… (read more)

I have downloaded Firefox 117. I am currently on Firefox 102.15. So I want to transfer my bookmarks to the new version, as well as some recent history. I am unable to find these files to import when using Firefox 117. Also I says that version 102.15 is the most up to date version of Firefox. So this is confusing.

Asked by jlymaneric 5 months ago

Last reply by TyDraniu 5 months ago

YouTube Video Quality Limit

When I watch videos on Youtube, suddenly it says I can only watch them in 360p or 720p quality, when previously I had access to 4K and 8K video at maximum and 1080p avera… (read more)

When I watch videos on Youtube, suddenly it says I can only watch them in 360p or 720p quality, when previously I had access to 4K and 8K video at maximum and 1080p average. Youtube says "YouTube videos are available in many formats and qualities. But, some browsers do not support newer video formats or quality options. This restriction means these browsers may only have one or two video formats to choose from. We recommend upgrading your browser or operating system for the best viewing experience." This has only happened now and it only happens with Firefox, as when watching videos with Safari 1080p video is available. I am using the latest version of Firefox on a Mac mini with the latest Mac OS installed.

Asked by xenonaut10 3 months ago

Last reply by xenonaut10 3 months ago

unwanted tab pop ups or redirects

Greetings, for some reason lately over the last couple weeks I have noticed that when I open a link to a site that I've had in my bookmarks for years it now opens that li… (read more)

Greetings, for some reason lately over the last couple weeks I have noticed that when I open a link to a site that I've had in my bookmarks for years it now opens that link or that page and then within a couple seconds another tab will open for advertisement or possibly even the duplication of the originally called upon link in the previous tab. I would like to stop these additional tabs from opening automatically without my request.

thanks in advance,

Mike VIkdal mvikdal@yahoo.com

Asked by mvikdal 3 months ago

Last reply by zeroknight 3 months ago

Mouse cursor broken in Firefox

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it cont… (read more)

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it continues to keep its arrow form. This is not simply a cosmetic issue, as it appears to cause issues with websites that rely on hovering for drop-down menus, as well as clicking on YouTube videos, for example.

The issue briefly resolves itself when I restart or reset Firefox, but it always comes back within a few hours. I have also tried disabling all extensions to see if there is any improvement.

Asked by yparikh 2 months ago

Last reply by yparikh 1 month ago