Showing questions tagged:

Videos don't play on SOME sites?

Videos don't play on some sites. CNN. MSNBC. Etc. Everything is on the screen - image, script gets underlined when mouse passes over - but there's no arrow when I pass ov… (read more)

Videos don't play on some sites. CNN. MSNBC. Etc. Everything is on the screen - image, script gets underlined when mouse passes over - but there's no arrow when I pass over the image. What gives? I've tried everything I can think of. HELP!

Thank you.

-Neil

Open 1 46

amazon web pages not updating upon "sign in" to account.

Starting today, amazon web pages are not updating correctly. The amazon web page appears normal till I sign in, then it doesn't update "cart" contents or show account ho… (read more)

Starting today, amazon web pages are not updating correctly. The amazon web page appears normal till I sign in, then it doesn't update "cart" contents or show account holders name or list any "Lists" when accessing account saved lists. I have deleted entire history, and all cookies and caches X 3. I Rebooted computer along with a "system command control reset" and still the pages are not loading correctly. Short of reinstalling "Firefox" what more can I do? Are there any "Preference" files or files with specific extensions I can delete? Thank you. Gerard

Archived 1 211

Firefox (ESR) latest version; can't open my online Bank accnts; Bank says I need to upgrade?

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts o… (read more)

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts online. Don't know what to do.

Open 1 572

cannot access my bank and investment online accounts

when i try to access my Fidelity investments and Centennial banking accounts with correct username and password the screen goes into an endless loop or says "try again la… (read more)

when i try to access my Fidelity investments and Centennial banking accounts with correct username and password the screen goes into an endless loop or says "try again later. After calling helpdesks on both these accounts they say it's a Browser problem.

Open 1

Firefox 115.12.0ser for Mac: YouTube video page items transposed

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago… (read more)

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago, individual YouTube video pages look very odd. Usually the related recommended videos are along the right edge in one row, and below the default video window is the title, description, and then the comments.

The problem I have is that these two components became transposed, and if the video is displayed as full screen, the page can be pushed upwards to show the title etc got squashed below the video window, with the recommended videos still in a grid below it. I hope the included pictures are sufficient to illustrate the issue.

Another computer, an iMac running El Capitan 10.11.6, and Firefox 78.15.0ser owned by a family member, does not show this odd phenomenon. I must say I am quite intrigued by this, and would greatly appreciate any help my fellow members can offer.

Solved Archived 1 137

'Browser no longer supported'

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. Howeve… (read more)

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. However, I cannot read PDF statements even though I have Adobe Acrobat Reader installed and, on further investigation, I see that Firefox no longer supports Adobe Reader. I am a fierce supporter of Firefox but does this mean I have to use another browser?

Archived 1 253

Bookmark with bank log-in created by someone else

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.ht… (read more)

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.html One for Google And one for my bank account with log in information all filled in so that you only had to click submit to get into my bank account

I didn't create any of these. What is most disturbing is my bookmark for my bank account log in is first enter username, hit submit, then password is auto-filled in the next screen, hit submit to log in and see account details.

Again, I didn't create any of these!!! How can I see when they were created?

Can I see how they were created?

Anything else?

This is of course very disturbing!

I have changed my log in and password and checked off every notification feature in my online banking privacy area.

Thank you

Shaun

Archived 1 321

I want to download an add-on but I can't

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I… (read more)

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

Solved 1 323

How to change Firefox profile FOLDER name? (MacOS)

How do I change a profile folder's name without causing any problems? I'm on a Mac. I know I can change a profile's name for internal Firefox use (by going to about:profi… (read more)

How do I change a profile folder's name without causing any problems? I'm on a Mac.

I know I can change a profile's name for internal Firefox use (by going to about:profiles in the URL address section of the browser), but the cryptic folder names remain the same. I've read that you should never change a profile folder's name directly (inside ~/Library/Application Support/Firefox/Profiles/), so is there another way?

I run both the standard version of Firefox and the developer edition on the same computer, so it would be nice to immediately see which profile folder belongs to which Firefox version by their names.

Open 18