Firefox Support Forum

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down but firefox just stays open and prevents shutdown until i close it manually.

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

Can't open eBay links via Firefox i.e., "contact seller", "view other items", "visit store". Google Chrome works. Have disabled enhanced tracking on eBay in Firefox. I'm very frustrated. It's been happening for a couple months.

After updating to the latest Browser, I have no music controls when I use YouTube Music. Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 Log.jsm:24 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. webrequest.js:127 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 TypeError: a.default.detectStore(...) is undefined h1-check.js:1:1301 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 Log.jsm:24 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 Sync encountered an error - see about:sync-log for the log file. policies.js:963 TypeError: a.default.detectStore(...) is undefined h1-check.js:1:1301 WebGL context was lost. 2 Troubleshoot.jsm:713:17 WebGL context was lost. 2 Troubleshoot.jsm:713:17 Attempt to override an existing term: "brand-shorter-name". branding/brand.ftl Attempt to override an existing term: "brand-short-name". branding/brand.ftl Attempt to override an existing term: "brand-full-name". branding/brand.ftl Attempt to override an existing term: "brand-product-name". branding/brand.ftl Attempt to override an existing term: "vendor-short-name". branding/brand.ftl Attempt to override an existing message: "trademarkInfo". branding/brand.ftl e is undefined h0-main.js:1 Unchecked lastError value: Error: Invalid window ID: 52 h0-main.js:1 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 4 Log.jsm:24 Sync encountered an error - see about:sync-log for the log file. policies.js:963 Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:169:13 e is undefined h0-main.js:1 Unchecked lastError value: Error: Invalid window ID: 54 h0-main.js:1

So, the system requirements system requirements for Firefox 108.x desktop only mention macOS 10.12 (High Sierra) through macOS 12 (Monterey)

Is Firefox lacking support for the latest version of macOS 13 (macOS Ventura?)

When Pasting A Prepped Set Of Lines, Firefox Jumbles And Trashes alignment, So, You Have To Retype The Line Three Times. Is It An Employee, Playing With The Controls Of Alignment, Or Is Your Coding Wrong For Match Up.

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloaded it.now everything is gone.i have been using firefox for years,now i cant retrieve my bookmarks,passwords or anything. so i am now afraid to use firefo as my browser as it lost years of my personal internet use and information.

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a hyperlink: https://na01.safelinks.protection.outlook.com

This started occurring after the latest update, but after reviewing the support logs, I see this is not a new issue.

I have not yet seen a workable solution. Thank you in advance!

need a new mail account immediately. Zohomail in India blocked my account. Cannot even communicate with them since account is frozen but seems to allow incoming emails.. Can get incoming just no outgoing. Love Firefox..been on it for years. Medical heart failure condition requires a working email account at once. Can you help ?

[personal information removed]