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  • Archived

transfering logins from one profile to another profile

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. An… (read more)

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. Any help gratefully appreciated.

Asked by mlp43 2 years ago

Last reply by TechHorse 2 years ago

  • Archived

account not active ... contact administrator

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox,… (read more)

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox, and sometimes use them simultaneously for two accounts on the same service (not right now). My physically pristine 2015 Mac cannot install OS's past the 10.12 I have, so Safari is failing. But I am exasperated at runarounds when trying to set up this Firefox account. I used the emailed verification code and seemed to get in, but got the red-box message "This account... administrator... error." I cannot tell whether the site is letting me use it normally, but I think not. I just spent an hour in help forums. Geesh, tech complexity has mushroomed since my LAN work in the 90s, and you volunteers get to cope with inarticulate queries like mine! Upload is failing of jpg screen shot that has been made anonymous. Help?

Asked by john.r.mcclelland 2 years ago

Last reply by Paul 2 years ago

  • Archived

Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these s… (read more)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 1 year ago

Last reply by Terry 1 year ago

  • Archived

Bookmarks Toolbar vanished

Suddenly my Bookmarks Toolbar vanished from my browser screen. If I click on the Bookmarks Tab I can get the list of the Toolbar as a side bar, but I prefer it to be a h… (read more)

Suddenly my Bookmarks Toolbar vanished from my browser screen. If I click on the Bookmarks Tab I can get the list of the Toolbar as a side bar, but I prefer it to be a horizontal bar always visible. Please tell me how to restore it to its previous state. Thanks!

Asked by aimeetsao 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't update Firefox 91 to 102

I've just updated my MacBook Pro from El Capitan to Sierra. Firefox has updated from 78 to 91, but not to 102 which I understand is appropriate for Sierra. I'm still on t… (read more)

I've just updated my MacBook Pro from El Capitan to Sierra. Firefox has updated from 78 to 91, but not to 102 which I understand is appropriate for Sierra. I'm still on the ESR regime but maybe this is no longer appropriate? Please can you advise how I should proceed? Also I've long been unable to print certain online bank statements and I'm hoping that 102 may cure this. I have to use Safari to work round this issue

Asked by DavidMW 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't print selection of web page using Firefox. 'Print Selection Only' option is grayed out.

Using Firefox v91.11 I can't print a selection from a web page as the 'Print Selection Only' option is grayed out. This has never been an issue for me in earlier version… (read more)

Using Firefox v91.11 I can't print a selection from a web page as the 'Print Selection Only' option is grayed out. This has never been an issue for me in earlier versions but appears to have been a problem with Firefox going back many years. This is the second time I have asked for help in solving this so I would really appreciate a response as I can't find a solution anywhere.

Note that the issue is only a problem when trying to print from a web page using Firefox v91.11. Safari doesn't even offer this option but the option is there and works in Chrome.

Thank you

Asked by drewwilliamson86 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disable 2FA

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled? … (read more)

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled?

Asked by Daniel Garrido 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server. Reference #18.dd32e17.1662249255.1700553f

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website? Access Denied You don't have permissi… (read more)

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website?

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server.

Reference #18.dd32e17.1662249255.1700553f

Asked by dhiguchi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't create an account for one of my Emails

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead… (read more)

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead of being @gmail.com or whatever, is @port*********.org. I tried logging in with another email that had @gmail.com and it worked just fine.

What I'm really asking is: Is there a way around this or is this in vain?

Asked by caelen.minogue 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Stopping browser upper right hand popups/popouts?

I've been reading all the information about notifications, but I can't seem to stop the small popouts that slide into sight from the upper right side of the browser page.… (read more)

I've been reading all the information about notifications, but I can't seem to stop the small popouts that slide into sight from the upper right side of the browser page. They appear to be from my gmail repeating whatever latest email has arrived on my page. I've tried so much on the settings page, I am now in the fog of war. Can't see where/what I am supposed to do. This just started 8-10 days ago. I'm not sure what has triggered it, but it's really annoying. Any ideas on how to resolve this? Answers have to be in plain English, please. Thank you.

Asked by mickeynow 1 year ago

Last reply by Dropa 1 year ago

  • Archived

FireFox Internet Browser

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks. You'll know it ha… (read more)

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

Asked by Daniel Garrido 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox no longer plays ESPN+ content. No problem with Safari

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the conten… (read more)

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the content appears, but no video. Firefox 109.0.1 MacOS 10.12.6 Content plays as expected with Safari

Asked by bep9 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Insecure Passive Content Netflix Canada-Can't resolve -Why?

For over 6 weeks, and only on Netflix Canada, we (family members) have been getting the padlock with a triangle in the address bar only after I log into Netflix. This occ… (read more)

For over 6 weeks, and only on Netflix Canada, we (family members) have been getting the padlock with a triangle in the address bar only after I log into Netflix. This occurs on any and all of our 4 computers using all of the 3 different internet providers, one of which is the largest Internet provider in Canada, BELL including also the their BELL Mobility Network. I appreciate that as you can see we're using older operating systems, but Firefox reports our version 110 is up to date. Our adult children have much newer computers and later if not the latest Mac OS, and are attempting to access Netflix from other internet providers elsewhere in the province of Ontario. One of them is using the next largest internet provider in Canada, or at least the province, ROGERS. She too is still having this problem. I've been through the mill with Netflix's support people and they blame you guys and our internet providers. I cannot resolve the issue, and for that reason we have ceased using Netflix because of the implicit security vulnerability attached.

What can I do about this? -Peter

Asked by Peter 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Wells Fargo website colors

Hello, A few Firefox for Mac updates ago, the Wells Fargo website colors changed with Firefox for Mac, and the other browsers still display Wells Fargo the right way. O… (read more)

Hello,

A few Firefox for Mac updates ago, the Wells Fargo website colors changed with Firefox for Mac, and the other browsers still display Wells Fargo the right way. On the current versioin of Firefox for Windows, the Wells Fargo website still looks the way it should.

Attached are 2 screen shots of Wells Fargo's website. One screen shot, using Chrome for Mac shows the Wells Fargo colors correctly. The other screen shot using the updated Firefox for Mac shows the colors wrong, pretty much without colors, etc...

How can this be fixed so that we can use Firefox for all browsing?

Thanks,

 - Alan

Asked by Alan 1 year ago

Last reply by cor-el 1 year ago