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gmail

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail. Do you really want to use HTML Gmail? You're about to us… (read more)

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail.

Do you really want to use HTML Gmail?

You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended).

Take me to latest Gmail

Asked by Eva 9 months ago

Last reply by jscher2000 9 months ago

  • Solved
  • Archived

Did Not Connect: Potential Security Issue

This past week I started getting the Did Not Connect: Potential Security Issue warning when I tried to access my email at Comcast.net. I also got the warning on my banks … (read more)

This past week I started getting the Did Not Connect: Potential Security Issue warning when I tried to access my email at Comcast.net. I also got the warning on my banks website when I tried to transfer funds, something I had done many times before. This seems to have started after "upgrading" to version 78.7.1 of FireFox. However, I got the same sort of error using Safari: "Safari can't verify the identity of the website xfinityconnect.email.comcast.net" The certificate shows it is issued by "AVG untrusted CA" from the country "CZ" and State/Province "Brno". Comcast told me to just trust their certificate and I was able to get to my email account, but I am getting the same warning from PNC Bank's website when I try to transfer funds. This REALLY has me worried. Can someone tell me if this is a sign I've been hacked? How can I fix this so I can again transfer funds from my checking account to other banks?

Asked by Jack 10 months ago

Answered by cor-el 10 months ago

  • Archived

Autoplay Disabled but Some Videos Still Autoplay

I have disabled autoplay in my preferences for all websites, but some videos on some websites still autoplay. (This is under Preferences / Privacy and Security / Autopla… (read more)

I have disabled autoplay in my preferences for all websites, but some videos on some websites still autoplay. (This is under Preferences / Privacy and Security / Autoplay. Under "Default for all Websites", it is set to Block Audio and Video.) How is it that some websites are able to get around this? Is there a way to defeat them?

Asked by Rob 10 months ago

Last reply by Rob 10 months ago

  • Archived

Firefox 84.0.1 logs out on Big Sur every time you close it

Hi there New Mac Book Pro M1 running Big Sur 11.1 Firefox is being a nightmare. Forgets everything. Logs out of everything. Logs out of Firefox itself everytime I quit. S… (read more)

Hi there

New Mac Book Pro M1 running Big Sur 11.1

Firefox is being a nightmare. Forgets everything. Logs out of everything. Logs out of Firefox itself everytime I quit. So everytime i open firefox I have to sign in to Google (my homepage), BUT... because it has also logged me out of Firefox itself, I have to enter a very long password each time. Sooooo boring.

What is going on? Is this really apple not wanting people to use anything other than safari?

Any help gratefully received

Asked by SHANKS 11 months ago

Last reply by SHANKS 11 months ago

  • Archived

Firefox v.s. Mozilla Firefox?

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your… (read more)

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need a different browser—like Microsoft Edge, Google Chrome, or Mozilla Firefox—to sign on to online banking.

What is the difference between Firefox and Mozilla Firefox? What do I need to do?

Asked by cindyras2 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Disable annoying update reminders

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminde… (read more)

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminders and it's interfering with my work flow. I understand the need to keep software up to date as often as possible but this has now got ridiculous, and I am on the verge of changing my default browser from Firefox to Safari, Chrome or Vivaldi. Please stop forcing every little tiny update onto your users!

Or is there some sneaky little way I haven't noticed under Preferences which already does enable me to do this?

Asked by cliff.douse 1 year ago

Last reply by dulca 10 months ago

  • Archived

Login issues to various accounts upon recent Firefox update

FireFox just updated onto my older Mac computer running OS 10.10.5 to version 78.7.1esr. I now cannot login to at least one of my banking and medicare accounts, but can l… (read more)

FireFox just updated onto my older Mac computer running OS 10.10.5 to version 78.7.1esr. I now cannot login to at least one of my banking and medicare accounts, but can log into other accounts I have. For the banking account I get this message: "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-XXX-XXXX and reference code: 18.67472317.1612970980". For Medicare I get: 'Access Denied You don't have permission to access "http://account.mymedicare.gov/?" on this server. Reference #18.47f86668.1612971914.68502162'. Using Safari I can login to these accounts just fine. Turning off all extensions does not remedy the problem.

I have a another Mac, running OS 10.12.6 and Firefox 82.0.3 and I don't have problems logging into these accounts.

Asked by drein422481 9 months ago

Last reply by drein422481 9 months ago

Clearing Cache

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and onl… (read more)

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and online. A few times the 2.0MB cleared on its own but then immediately reappeared. This problem started happening around six weeks ago. I checked the cache folder and nothing appears there but when Firefox is open it always shows 2.0MB of cache and it won't clear.

Asked by famco4 4 months ago

Last reply by famco4 4 months ago

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Change e-post adress

I have an new e-postadress. I like to change to this new one! Please help!! The NEW: evafchristoffersson@gmail.com The old; eva.christoffersson@comhem.se Hoping for soo… (read more)

I have an new e-postadress. I like to change to this new one! Please help!!

The NEW: evafchristoffersson@gmail.com

The old; eva.christoffersson@comhem.se

Hoping for soon help! Best regards Eva Fleischer Christoffersson

Asked by eva.christoffersson 9 months ago

Last reply by Scribe 9 months ago

  • Archived

Images - set default to don't load, but load on demand

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view the… (read more)

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view them when I want?

Asked by istephen 8 months ago

Last reply by jscher2000 8 months ago

  • Solved

Fonts Not Displaying on Some But Not All Sites

My desktop Mac suddenly (July 28) quit displaying page specified fonts, in some - not all - instances, using Inspector reveals affected sites defaulting to Helvetica Last… (read more)

My desktop Mac suddenly (July 28) quit displaying page specified fonts, in some - not all - instances, using Inspector reveals affected sites defaulting to Helvetica Last Resort, or failing to display Open Sans via gstatic.com. For comparison, my laptop - same FF v.78.12.0esr, using the same (advanced - default) fonts and colors settings - displays everything properly, as do those same sites on mobile. This is a local problem.

Those sites affected work fine using Chrome, Safari, which indicates system level fonts are loading properly.

Of the sites affected, one thing in common seems to be that they are WordPress/PHP dynamic sites.

I use FontExplorerX font management, which has been stable for years. There aren't any reported conflicts.

Application and system font caches have been flushed.

Firefox has been freshened.

I feel like this may be a corrupted prefs file somewhere, but have no idea how to proceed.

Attached images show different page display results using same search term in Google, DuckDuckGo, and two sites that are affected.

Asked by info5858 4 months ago

Answered by info5858 3 months ago

  • Archived

Some websites do not recognize my device and require two step authentication, everytime saying now my device is registered and I won't need to do that again. What do I need to change so that their marker remains without losing all my privacy?

Netflix, Charles Schwab, others appear to not recognize my device and require two step authentication, every time, but saying now my device is registered and I won't need… (read more)

Netflix, Charles Schwab, others appear to not recognize my device and require two step authentication, every time, but saying now my device is registered and I won't need to do that again. But I do. What do I need to change so that their marker remains without losing all my privacy? Is it a cookie? Do I have to change the Dashboard to no security? Can I do that for just one website at a time?

Asked by whyaduck 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Tab menu freezes; I can't click between tabs

Tabs in the tab bar randomly, suddenly can't be interacted with by mouse/trackpad pointer, sometimes even just the one and only tab in a window won't close when clicking … (read more)

Tabs in the tab bar randomly, suddenly can't be interacted with by mouse/trackpad pointer, sometimes even just the one and only tab in a window won't close when clicking on the "X." The keyboard commands to cycle between tabs and close tabs still work, but this is frustrating nevertheless. I've tried disabling all the add-ons I added in the month or two before the problem started. I refreshed Firefox, but once I added my add-ons back in, the problem persisted.

What else can I try to fix this? Any input would be appreciated.

Asked by stvvbkk 11 months ago

Last reply by cor-el 11 months ago

  • Solved
  • Archived

Suddenly firefox has a different user interface. How do I get the old one back?

When I opened Firefox I received a "news message" that makes no sense to me. How can I revert Firefox to its former usefulness? There is something about the former inst… (read more)

When I opened Firefox I received a "news message" that makes no sense to me. How can I revert Firefox to its former usefulness? There is something about the former installation of Firefox being undisturbed, but I cannot find that installation. Apparently this has something to do with sync-ing my desktop Firefox with other installations -- I've less than zero interest in sync-ing.

What happened to the bookmarks I had stored in the bookmark bar? How do I get those back?

Asked by sansspam 11 months ago

Answered by Scribe 11 months ago

  • Archived

cross tab bar flashing line and flashing of all open tabs

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS … (read more)

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS 10.10.5 Yosemite, is "blocked" and has a virus. It had an 877 phone number to call but we failed to write it down. She did nothing after that. When I saw that I pressed the red window page kill button, upper left. Got the rotating rainbow ball. . . computer working overtime. Next, Command-W to kill the webpage, nada. Finally, pressed the hardware ON/OFF button behind left side of screen. On SAFE restart I opened my account not hers and found Firefox had thin, white, flashing lines across the tab bar area(full width) and tabs were flashing individually. Every time you open a tab, this happens or possibly when it is accessing. So, I upgraded Firefox, leaving the OLD version intact. Upgrade I NOW notice is the 64 bit version.

Is there a fix out there? or, is this thing "infected" with the CCP virus or something? Fix for it?

I will shut down and re-open the old version and see if it still happens and post an update here.

Asked by schreib 10 months ago

Last reply by FredMcD 10 months ago