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  • Solved

Add-Ons don't work; Apple MacBook Air M1

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox … (read more)

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox Beta (which supports Apple Silicon but crashed a lot) and restarting my computer, as well as re-installing the Add-Ons. Nothing works. How can I fix this?

Asked by aaronkurz6 5 days ago

Answered by Tom J 5 days ago

  • Solved
  • Archived

Firefox keeps signing me out when restarting computer

Every time I restart my computer I get logged out of my Firefox account. This does not happen when I close the browser only when I shutdown or restart my computer. I have… (read more)

Every time I restart my computer I get logged out of my Firefox account. This does not happen when I close the browser only when I shutdown or restart my computer. I have tried removing add-ons and also making sure the browser remembers cookies when it closes. Is there a way so Firefox won't log me out and have to sign into sync after a computer restart?

Asked by Jacob 6 months ago

Answered by FredMcD 6 months ago

  • Solved

'recommended by pocket' option not visible in about:preferences#home, not in new tabs

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to ab… (read more)

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Asked by rob92 6 months ago

Answered by Shashank Shekhar 6 months ago

  • Solved

Mozilla language does not change

Hello, I have the language settings of Mozilla in English but on the menu and on the pop up windows the language is in Polish. The menu appears also with some functions i… (read more)

Hello,

I have the language settings of Mozilla in English but on the menu and on the pop up windows the language is in Polish. The menu appears also with some functions in Polish and some in English. I would like to remove completely the Polish language as an option but it not removable. Pictures attached.

Can someone help with how to solve this issue? Many thanks in advance!

Giorgos

Asked by giorgos.moutaftsis 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Why is Firefox preventing me from opening links by closing it down?

Hello, I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language b… (read more)

Hello,

I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language back to English but the hamburger icon list is in Japanese. A minor issue but I can manage.

But this one is really annoying. I click on a link and it closes it down for me in 1 second. Here's a short clip of what I'm referring to.

https://streamable.com/hd9879

Please help me solve my problem. I just want to download files from my email.

Asked by jjtconstantino 6 days ago

Answered by cor-el 5 days ago

  • Solved

Cannot login Amazon with Firefox

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks. File not found Firefo… (read more)

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks.

File not found

Firefox can’t find the file at moz-extension://1119a7fa-a36f-3a4d-869a-ae79f68cb468/www.amazon.com//ref=as_sl_pc_tf_lc?&tag=alysion-20&camp=216797&creative=493901&linkCode=ur1&adid=0RP9SD4SM6SCX750MNZD&&ref-refURL=http://fotosaics.com/.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Asked by Sue 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Sorting bookmarks on an Apple doesn't work (?)

Hi: I located the following instructions for sorting bookmarks: "Click Bookmarks and then click the Show All Bookmarks bar at the bottom. Right-clickHold down the Ctrl ke… (read more)

Hi:

I located the following instructions for sorting bookmarks: "Click Bookmarks and then click the Show All Bookmarks bar at the bottom. Right-clickHold down the Ctrl key while you click on the folder you want to sort, then select Sort By Name. The bookmarks in that folder will be sorted alphabetically.".

I followed them, got to sort but nothing happened regardless how many times I tried. Is this supposed to work on an Apple?

Thanks.

Asked by Sue 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Tabs won't close, suddenly links open a new window instead of a new tab.

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to al… (read more)

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to allowing "command" + clicking a link to open in a new tab & not a new window? I've tried shift + re-opening Firefox & I tried 'safe mode' & it's still happening.

Asked by gah1114 4 days ago

Answered by gah1114 4 days ago

  • Solved

PR_END_OF_FILE_ERROR

In the last week I've continually had the error message PR_END_OF_FILE_ERROR appearing in place of various websites. There's no consistency - one day a website can load f… (read more)

In the last week I've continually had the error message PR_END_OF_FILE_ERROR appearing in place of various websites. There's no consistency - one day a website can load fine, the next I get the error message, the next day it'll load fine again. And the problem seems to be getting worse... It's driving me mad! Please help!

Asked by simhort 3 days ago

Answered by FredMcD 3 days ago

  • Solved

Firefox Account Sync not working, and wiping settings whenever I shut down

Hey y'all, First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy. I switched to Firefox a few mon… (read more)

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

Asked by arlinn315 1 day ago

Answered by jscher2000 1 day ago

  • Solved

On localhost fetch headers.get comes up null for everything

I've been having this issue ever since the latest release of firefox. Essentially it will be fine for a while and then all of a sudden firefox is unable to retrieve any h… (read more)

I've been having this issue ever since the latest release of firefox.

Essentially it will be fine for a while and then all of a sudden firefox is unable to retrieve any headers from the fetch response. If I refresh firefox this fixes the issue, but only for a small amount of time. The same bug doesn't happen on chrome and I haven't had it happen to me yet on firefox developer edition. It happens if I use this browser on private browsing with no plugins as well.

Note that we do use a fetch wrapper but it essentially returns the entire response object in the screenshots below.

Also note that it doesn't seem to happen anywhere but localhost. Is there anything I can do here?

Asked by tbednarczyk 1 day ago

Answered by tbednarczyk 1 day ago

  • Solved

Captcha has stopped working

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no … (read more)

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no matter how many screens I complete it won't let me through. It works fine on other browsers.

I hate Captcha and can't understand why webmasters can't use a better system to check that a viewer is a real person.

Is anyone else having this problem?

Asked by eddleetham 1 day ago

Answered by FredMcD 1 day ago

  • Solved
  • Archived

My Mac G5 OS10.3.9 is to old to get the latest upgrade. No solutions offered. Ownloading version 3.6.8 gets corrupt file message. What to do?

I have a Mac G5 system 10.3.9 too old to accept latest Firefox upgrade. Tried it and get 'corrupt file' message. What do I do? My hotmail account will not now work! This… (read more)

I have a Mac G5 system 10.3.9 too old to accept latest Firefox upgrade. Tried it and get 'corrupt file' message. What do I do? My hotmail account will not now work!

This happened

Every time Firefox opened

== A new upgrade notice appeared in on launching my Hotmail.

Asked by AnonymousUser 10 years ago

Answered by the-edmeister 10 years ago

  • Solved
  • Archived

Trying to upgrade to Firefox 3.6 on a Mac, 10.4.11. I'm being told I don't have sufficient priviledges. ??? (Thanks)

Having trouble trying to update to Firefox 3.6. I'm told I don't have sufficient privileges. Help is appreciated. This happened Just once or twice == trying to update to… (read more)

Having trouble trying to update to Firefox 3.6. I'm told I don't have sufficient privileges. Help is appreciated.

This happened

Just once or twice

== trying to update to Firefox 3.6 on a Mac, OSX 10.4.11

Asked by AnonymousUser 10 years ago

Answered by cor-el 10 years ago

  • Solved
  • Archived

Find 2.0.20 french version???

I have Mac Os 10.3.9. I can only use Firefox 2.0.20, but I can not find it anywhere to downlowd it! In french version if it is possible... Do you know where I can downloa… (read more)

I have Mac Os 10.3.9. I can only use Firefox 2.0.20, but I can not find it anywhere to downlowd it! In french version if it is possible... Do you know where I can download it? Thanks in advance!

Operating system

Mac Os 10,3,9

Asked by AnonymousUser 10 years ago

Answered by TXGuy 10 years ago

  • Solved
  • Archived

hotmail basic function (sending e-mail) won't work on Mac OS X 10.3.9

My Mac OS X 10.3.9 with Firefox cannot handle Hotmail basic function sending emails. I can't upgrade the browser. I can receive email. URL of affected sites http://www.h… (read more)

My Mac OS X 10.3.9 with Firefox cannot handle Hotmail basic function sending emails. I can't upgrade the browser. I can receive email.

URL of affected sites

http://www.hotmail.com

Asked by AnonymousUser 10 years ago

Answered by AnonymousUser 10 years ago

  • Solved
  • Archived

When I attempt to download Firefox 3.5.10 I get a warning stating "disk image failed to mount - corrupt image", what can I do?

I am attempting to download "Firefox 3.5.10", each attempt the results state "The disk image failed to mount due to corrupt image". I really need this browser for my on-l… (read more)

I am attempting to download "Firefox 3.5.10", each attempt the results state "The disk image failed to mount due to corrupt image". I really need this browser for my on-line learning. Please help! By the way 2.0 downloaded fine, but is not compatible with the University web site.

This happened

Every time Firefox opened

== Every time I attempted to download Firefox 3.5.10

Asked by AnonymousUser 10 years ago

Answered by cor-el 10 years ago