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  • Solved

No confirmation email for Firefox Sync received

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.co… (read more)

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.com to your contacts to ensure a smooth delivery." However, I do not get the email with the confirmation code.

My email address has this format j@xxxxx.org

Asked by Jan 2 months ago

Answered by Jan 1 month ago

How to completely disable all translations globally

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff. I don… (read more)

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff.

I don't want to store unnecessary settings in my browser, related to exceptions to websites/languages that I want vs. does not want to translate.

I want to completely disable translations, globally. Forever. Two questions:

- Why there is no "disable translations globally" checkbox in the newly added popup? - Is there an about:config hack to do disable translations globally, for all languages, for all websites, and forever?

thanks in advance

Asked by leonixyz 1 month ago

Last reply by Dahita 2 days ago

  • Solved

Scroll bars not showing up on some sites since 112 update

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1 With both versions, the scroll bar is not available on some sites which used to work in pre… (read more)

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1

With both versions, the scroll bar is not available on some sites which used to work in previous versions. Items which are outside the initial viewing area are not visible.

Is anyone else affected by this issue?

Asked by gomgomfirefox 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox flags MP4 file as malware

Hi, Is there any reason firefox would flag an mp4 file legitimately? The file extension and file type are absolutely mp4. There seem to be no mp4 related zero days… (read more)

Hi,

Is there any reason firefox would flag an mp4 file legitimately?

  • The file extension and file type are absolutely mp4.
  • There seem to be no mp4 related zero days.

Does Firefox perhaps just treat all downloads from suspicious domains as malware? Is there a zero day I missed? Is this based on some missing metadata on the file or something?

Thanks for any advice you can give here, I'm scared.

Asked by jordanfilipovski 4 months ago

Answered by cor-el 4 months ago

  • Solved

Tabs grouping

Hi! Let's start by saying that I love Firefox, that I use it as my primary browser everywhere and I love that is not based on chromium. However, for reasons to me unknow… (read more)

Hi!

Let's start by saying that I love Firefox, that I use it as my primary browser everywhere and I love that is not based on chromium. However, for reasons to me unknown is missing a very important feature (natively at least): tab grouping. This feature is extremely simple to implement and in today life, where in most jobs (I'm a researcher) you have to deal with a tons of tabs opened in your browser, being able to effectively organize them is a must.

My question is: has Firefox the intention to implement (again) this feature? Will this happen soon?

I'm really trying my best to not switch to a competitor browser and I really want to support Firefox and hope that it gains more and more users. But for this to happen it really needs to be on par with time. How come every other popular browser has a very good tab grouping feature and Firefox doesn't?

Please, let me know if there's a chance to see this feature implemented in reasonable times. Sooner or later, you will probably have to do that reagardless.

Wish you the best, A.

Asked by Rikan 4 months ago

Answered by TyDraniu 4 months ago

Notification when sites ask to set a cookie

I have frequently seen website privacy notices which tell me that I can ask my browser to tell me when they try to set a cookie. I have never seen any browser that actual… (read more)

I have frequently seen website privacy notices which tell me that I can ask my browser to tell me when they try to set a cookie. I have never seen any browser that actually does this, and I have never found any way to get Firefox to do it. Quite a few sites don't work correctly if I set strong cookie protection. I don't want to disable this, but I would like to allow a cookie to be set if I think that particular cookie is acceptable to me. In particular one bank that I use has it web site spread across multiple domains and as a result its "remember me" login option doesn't work with third party cookies disabled: I presume that this is because it tries to set a cookie on a domain which is also owned by that bank but is different from the domain of the login page.

Allowing third party cookies per-site would not be enough because many sites use third party scripts which try to set their own cookies to track users across different sites. IMHO this breaches the GDPR, but the regulators aren't willing to do anything about it.

I can see what cookies have been set using the Cookie Quick Manager extension, but that only tells me after the event, and then only if I look. It isn't practical to look after every interaction.

Can we please have an option (preferably per-site or per-container) which allows a user to intercept each attempt to set a cookie and decide whether to allow it.

Asked by rparkins 2 months ago

Last reply by rparkins 2 months ago

  • Solved

Firefox (flatpak) is crashing when trying to print a document

I am running Firefox (Flatpak) on Debian 12 and I use a Nelko thermal label printer. I had installed nelko-printer-driver previously and had no issues printing on Firefox… (read more)

I am running Firefox (Flatpak) on Debian 12 and I use a Nelko thermal label printer. I had installed nelko-printer-driver previously and had no issues printing on Firefox but, due to an issue with Debian, I had to reinstall Debian 12. Now, when I try to print a document then Firefox immediately crashes. I have tried:

  • Uninstalling the Flatpak and deleting app data
  • Help > More Troubleshooting... > Clear Saved Print Settings
  • about:config > Reset modified printer settings
  • Uninstalled/reinstalled nelko-printer-driver
  • Restarted

Asked by Viktor Veilblight 1 month ago

Answered by qgsgiljyxzgtslsyrz 3 weeks ago

Browsec VPN extension

Firefox for linux ubuntu is what I'm using on my laptop. I installed browsec VPN and it does not launch. I've used this before linux mint and I did not have any problem… (read more)

Firefox for linux ubuntu is what I'm using on my laptop. I installed browsec VPN and it does not launch. I've used this before linux mint and I did not have any problems.

Asked by Darnell 1 month ago

Last reply by Dropa 1 month ago

  • Solved

Bookmarks Editor does not show "tags" field.

As shown in the image the tags field is missing from my bookmarks editor. Any idea how this could happen? Any options or about:config options I should check? I've attach… (read more)

As shown in the image the tags field is missing from my bookmarks editor. Any idea how this could happen? Any options or about:config options I should check?

I've attached troubleshooting information. I'm on Arch Linux and I have two other Arch machines on the same Firefox version (Arch Linux Package) that do not exhibit this behavior.

Asked by 80KiloMett 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

Cannot upload files or add attachments in Firefox

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open … (read more)

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

Asked by apolglaze 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved
  • Archived

Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instruct… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 3 years ago

Answered by Mr.K 3 years ago

  • Solved
  • Archived

Disable overly insisting updates

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to fini… (read more)

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to finish updating" <- This last bit is VERY annoying. Is there a way to keep FF working in such situation? I usually have 3 FF profiles running, about 10-20 tabs each and when it suddenly does this - I can restart them all but when it is suitable for me.

The only solution I can see so far is disabling updates via group policies (which is not well documented, where do i put this policies.json on Fedora? need to google that).

Any other ways to keep updates and FF running until I decide when to restart? Thanks.

Asked by aikbox 2 years ago

Answered by Scribe 2 years ago

  • Solved
  • Archived

Cursor goes to address bar instead of search bar

In Ubuntu 18.04, I bring up a new page, click in the search bar in the middle of the page. Then when I start typing it jumps to the address bar although I have already pl… (read more)

In Ubuntu 18.04, I bring up a new page, click in the search bar in the middle of the page. Then when I start typing it jumps to the address bar although I have already placed and preferred the search bar to the right. No! NO! NO!

I use Duck Duck Go but Google does the same.

It is bad enough that the upgrade was automatically loaded but on top of that, changing preferences including dumping my home page. Change privacy settings without asking ( to a lower level on top of that ).

Really POOR form.

Asked by dee3 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox Relay add-on - Unable to change email address relayed messages are sent to

Hi, Firefox Rely is a great feature, which I use all the time, keep up the amazing work Firefox Team! With that said, I've changed my email across my Firefox account, h… (read more)

Hi,

Firefox Rely is a great feature, which I use all the time, keep up the amazing work Firefox Team!

With that said, I've changed my email across my Firefox account, however there seems to be no way to update the email address that Relay forwards to (my old email address, which I no longer have). Is there a way to update?

Warm regards,

A very happy Firefox supporter

Asked by CrushinIt17 2 years ago

Last reply by Mimicry 1 year ago

  • Solved
  • Archived

Firefox 89 on Linux : use not existing Helvetica font broke lot of website

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it. With Firefox ESR : the font used for github menu or for twitte are "… (read more)

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it.

With Firefox ESR : the font used for github menu or for twitte are "Liberation Sans" But on 89 version , on same computer with same font preferences : it's the unexisting Helvetica : then website are really awful.

How can than happen ? How can i fix this , I really don't need Helvetica, why is this font set ?

I put some screenshot showing the issue and the preferences set.

Thanks you

Asked by Shnoulle 2 years ago

Answered by Shnoulle 2 years ago

  • Archived

Searching through the adress-bar opens new Tab.

A few moths ago, when you visited a website and then typed some new search-term in the address-bar, you used to be able to search right in that tab. Now a new tab opens u… (read more)

A few moths ago, when you visited a website and then typed some new search-term in the address-bar, you used to be able to search right in that tab. Now a new tab opens up and you get moved there.

While programming, i search for a lot of stuff. Switch to Firefox -> Ctrl+L -> type search-term is the fastest way i found to search for whatever I need. Problem is: now my browser clutters itself by always opening new tabs instead of just reusing the one i don't need anymore.

So my questions would be this:

  1. Is it possible to restore the old behaviour of staying within your one tab?
  2. If there is some other shortcut that allows for searching without moving to a new tab?

(I also tried Ctrl+K and Ctrl+J. Both still open a tab when you already are on a website.)

Asked by Fortorin 2 years ago

Last reply by Fortorin 1 year ago

  • Archived

Settings / preference page zoom?

I usually leave the default zoom under general settings at 100%, but when I'm in the settings / preference page, I usually set it at 90%. However, in my attempt to clear… (read more)

I usually leave the default zoom under general settings at 100%, but when I'm in the settings / preference page, I usually set it at 90%.

However, in my attempt to clear cache on another issue, I ticked site preferences and offline web site data under clear all history. Ever since, the 90% under about:preferences does not stick like it did previously.

Setting the default zoom at 90% under General sticks, but it also applies 90% under general browsing - which is not what I want.

How could I get back to my previous settings?

Thanks.

Asked by XPFox 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Web page displays graphics intead of text

I have encountered one web site that has several pages that display as graphics instead of text. I have visited this site before several months ago and the display was a… (read more)

I have encountered one web site that has several pages that display as graphics instead of text. I have visited this site before several months ago and the display was accurate then. The first image is how it looks now. The second image is how it looked several months ago. I am running Ubuntu 20.04.2 and Firefox 89.0.2. It's very strange that this is the only page that displays this way. I checked the page in Chromium and it displays correctly in that browser. Is this Firefox or quirky html?

Asked by ska.adley 2 years ago

Answered by ska.adley 2 years ago

  • Archived

How can I get a border around inactive tabs?

Hello, I updated firefox and it's now hard to tell when one tab ends and another begins when you have multiple inactive tabs next to each other, which is a major annoyan… (read more)

Hello,

I updated firefox and it's now hard to tell when one tab ends and another begins when you have multiple inactive tabs next to each other, which is a major annoyance.

The way to solve this would be to have the inactive tabs have a border around them like the active tab, have them have a different background color from the toolbar, or otherwise have some kind of separator between them. I saw another answer that gave a temporary solution, but the same answer said the solution was going to stop working in a future update. Is there a permanent solution?

Asked by Andreas Eriksson 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Locked
  • Archived

How to select camera?

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera an… (read more)

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera and the default microphone.

Earlier Firefox releases used to show a selection list for the camera and also another one for the microphone.

My default camera is the one built into the laptop and I would like to use an external one that has adequate picture quality.

Can you please help selecting a camera with the new Firefox?

Asked by gdukai.laptop 2 years ago

Last reply by UniQMG 1 year ago