Firefox Support Forum

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

• Rebooted my computer several times
• Deleted my history/cache
• Disabled my extensions
• Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
• Updated my computer
• Updated my graphics drivers
• Refreshed firefox
• Uninstalled and reinstalled firefox (and rebooted my computer)
• Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Dear Sir or Madam,

I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab with allways the same content) in addition to the website that is regularly called up and also works:

Tab-Headline: Seiten-Ladefehler Fehler: Verbindung fehlgeschlagen

Beim Verbinden mit 0.0.0.1 trat ein Fehler auf.

   Die Website könnte vorübergehend nicht erreichbar sein, versuchen Sie es bitte später nochmals.
   Wenn Sie auch keine andere Website aufrufen können, überprüfen Sie bitte die Netzwerk-/Internetverbindung.
   Wenn Ihr Computer oder Netzwerk von einer Firewall oder einem Proxy geschützt wird, stellen Sie bitte sicher, dass Firefox auf das Internet zugreifen darf.

It doesn't matter which regular website I call up - it also happens when I call up the Mozilla Firefox page.

It is as if my website call is executed twice: once normally and everything is displayed correctly. And once as an extra tab with an alleged page loading error where the connection has failed.

How can I prevent these additional tabs with the error message from constantly popping up and being displayed? I have not made any other settings and Firefox has always worked perfectly so far. It doesn't happen with Google Chrome, for example - so it's not my PC.

Can you help me?

Kind regards Daniela Bohle

Hello, since the latest version of Firefox, as always, it breaks now if I want to enter instantgaming or it does not enter no matter how much I click on enter or in kinguin.net, when it asks me for the recapcha, it stays in an infinite loop and does not show the images. .

I have done safe mode and installed firefox from 0 and nothing, it is tedious that at this point a browser that has been having this type of problems for years because in opera, edge they do not give me these errors, it is tiring to always have to have a browser that fails due to anything.

I look forward to your help, thank you

Hero Wars facebook game not loading in firefox browser and was working before and now not loading the games and games loading in all other browser like chrome and like using firefox browser

bold textWhen I click onto Firefox, it opens a tab that says Invalid URL. If I click onto the + next to it, it opens up into the firefox browser. What can I do about the original tab??

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Firefox is broken. For months now anytime I watch a Live stream on Youtube it freezes within seconds and acts like it's buffering. Internet connection is great. Same live streams work perfect on Microsoft Edge, Google Chrome and others. Only Firefox browser is doing this.

Other browsers work fine - Edge, Chrome. Firefox had been working fine and abruptly started behaving badly. I powered down my system and restarted, that's when the "Unable to connect" started. Uninstalled and reinstalled, still happening. Uninstalled and scrubbed system of all relevant traces of Firefox (didn't meddle with minor registry entries), restarted and reinstalled. Still "Unable to connect".

I have exhausted my knowledge set and the only thing I know of that I have yet to try is monitor the ethernet stack or process activity.

Help!

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in that it has fields in QBO that will not work, I have switched to Firefox because it handles the 'black' look and the columns within the ledgers are more stable, however Firefox is constantly crashing it can recover most times to where I was, but it is most infuriating. Question is, is this a known problem and can it be fixed by changing the settings? Geoff Woodford

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

I've noticed lately that my Firefox keeps freezing and hanging up at random periods for no apparent reason. I have very few plugins and it even happens with them all disabled and removed. I've tried resetting Firefox to default everything yet it makes no difference.

Also I can not clear history. I've tried multiple different clear history plugins but none of them work at all. And when I try the traditional way of clearing Firefox history the window pops up and then the entire browser just freezes while 'clearing' and never gives me back control, I have to force quit and restart to regain control. And then when I relaunch the history is still not cleared!

So aside from the constant lagging and lockups it seems that any attempt to delete history whether using the inbuilt function or adding plugins messes up the whole browser.

Googling this issue it seems others are having the exact same problem with Firefox and yet any suggested solutions (reset browser) don't seem to be working for may of them.. Or me.

Okay, I am unable to get into my bank online even after doing steps to fix Error code: PR_CONNECT_RESET_ERROR checking the site, it says this is at firefoxes end

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but videos will play for a short time and then freeze never to continue and downloads are painfully slow, 2 to 4 mbps. Edge and Chrome download normally and videos play with no issue. I need this fixed or Firefox is going bye bye!