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Problem with Downloads

I am having problems with doing downloads of any files from any website using Firefox. Every time, when I try to do a download, I get an error that the download failed. … (read more)

I am having problems with doing downloads of any files from any website using Firefox. Every time, when I try to do a download, I get an error that the download failed. I am running Firefox 98.0.2 on a Windows 10 laptop. If I use Microsoft Edge, the download is successful. Any help would be appreciated.

Carol

Asked by Carol5 8 months ago

Answered by Carol5 8 months ago

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How do I edit autofill entries

A website MultiSafepay.com has saved my CVV number in Firefox. How do I edit the autofill data? I can't get to the same payment page, to be in a position to delete it. Mo… (read more)

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

Asked by firefox236 8 months ago

Answered by firefox236 8 months ago

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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 8 months ago

Answered by cor-el 8 months ago

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Firefox not saving cookies for websites with exceptions

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every si… (read more)

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every single time I access those sites, regardless of the fact that are saved to the list.

Asked by cvwest 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them … (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 8 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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downloading csv files to save as excel files

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. … (read more)

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. I have to save it as csv then convert it to excel. It also doesn't seem to save my settings on the website I'm downloading from - I always have to manipulate the settings before downloading. It is a huge headache and I have resorted to using Chrome instead.

Asked by tkirl 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Firefox 98.0.1 "always open similar files" not shown

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also runnin… (read more)

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also running Windows 7 64 bit shows it correctly. All three machines have Firefox 98.0.1 installed.

Please advise how to resolve this.

Asked by graham72 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Spell check not working

I recently had to reinstall Firefox (now on 98.0.1 (64-bit)) to fix a problem with launching. In the process a lot of settings have been lost and the browser is refusing … (read more)

I recently had to reinstall Firefox (now on 98.0.1 (64-bit)) to fix a problem with launching. In the process a lot of settings have been lost and the browser is refusing to check my spelling as I type. When I right click in this or other boxes there is no option relating to it. I have clicked and unclicked and reclicked the "Check your spelling as you type" box on settings to no avail. How can I get the spell check back?

Asked by timrollpickering 8 months ago

Answered by Dropa 8 months ago

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Mouse not scrolling, tabs not opening/closing in Firefox

I'm having a number of issues with my Firefox out of nowhere. 1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new t… (read more)

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

Asked by Julephenia 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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How to disable download pop up. It only appeared recently

Recently before the new update I think, when I download something the download icon just turns blue which tells me that the download has finished. But for some time now, … (read more)

Recently before the new update I think, when I download something the download icon just turns blue which tells me that the download has finished.

But for some time now, when I download anything the download notification pops up like a window which I have to click something to make it disappear. I don't know why this is happening because I did not install any new add ons from before and after the thing happened. Is there a way to disable it? I don't know why it happened so suddenly but its so annoying because you have to close that notification before you can resume anything else.

Note: The pictures are what I see immediately after the download finished, I did not click anything for it to pop up.

Asked by mysteryguy8888 8 months ago

Answered by Terry 8 months ago

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Dialogue to "open" or "save" downloads no longer appearing

Hi, Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead sav… (read more)

Hi,

Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead saves them by default. How do I revert this back to asking what I want to do?

Asked by All Seeing Eyes 8 months ago

Answered by All Seeing Eyes 8 months ago

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How to use different themes on different profiles

I have three Firefox profiles: A, B, and C. I tried to give them all different themes. A has a red theme and keeps it consistently. B, my default profile, should have a g… (read more)

I have three Firefox profiles: A, B, and C. I tried to give them all different themes. A has a red theme and keeps it consistently. B, my default profile, should have a green theme, and C should have a black theme. However, when I change B's theme to green, the theme on C also changes to green, and when I change the theme on C to black, the theme for B also changes to black. I don't know what I did differently for A! How can I make my profile themes stick for B and C?

Asked by ashmoretbalailah 8 months ago

Answered by ashmoretbalailah 8 months ago

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Disable webp crap.

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fie… (read more)

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fiel that won't be dark? This olution doesn't work: https://support.mozilla.org/en-US/questions/1329624 Image saved as jpg still dark, as if it was still webp.

Asked by SF01 8 months ago

Answered by user104147805413306348376805769878442569366 8 months ago

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After the latest update, I can't open Microsoft applications. I have to save them to a file.

After the latest update, I can't open Microsoft applications. I have to save them to a file. When I get an email with a Word or Excel file attached, I HAVE to save it. Be… (read more)

After the latest update, I can't open Microsoft applications. I have to save them to a file. When I get an email with a Word or Excel file attached, I HAVE to save it. Before the update, the system always opened it so I could look at it first.

I went to settings and Applications, but in the window where it says, "Choose how Firefox handles the files you download from the web or the applications you use while browsing." There are no Microsoft options.

I was able to change the PDF docs to open rather than save, but I need to do the same thing with Word, Excel, PPT, etc.

Please help

Asked by ajones4 8 months ago

Answered by Terry 8 months ago

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Can't Open .tiff in Firefox Browser

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my c… (read more)

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my computer. Is there a way to change this setting? I checked in my options, but did not see .tiff.

Asked by FireFoxFan1 8 months ago

Answered by Terry 8 months ago

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changes to file download locations in version 98

Re: Changes to how file downloads are handled in Firefox version 98: Personally I don't consider this an enhancement. Since I upgraded to v98, every file I open online, e… (read more)

Re: Changes to how file downloads are handled in Firefox version 98: Personally I don't consider this an enhancement. Since I upgraded to v98, every file I open online, even if I'm not saving it, is saving a copy of itself onto my desktop. (To be precise, D:\OneDrive\Desktop). And I look at up to 20 files per day, so this is getting pretty annoying.

My regular downloads directory still exists, and that should be where temporary copies of files are being stored prior to my closing or saving them (right?). But it's empty.

Note that under Settings > General > Downloads, the default is set to Always Ask rather than one specific directory. However I believe that is for the "permanent" version of the files, not the temporary version.

How do I get Firefox to revert back to the pre-98 defaults for the temporary versions of files? I was hoping this change was a mistake but I see that 98.01 did not fix it and from the article referenced above, it looks like changes were made deliberately. And the desktop is clearly not a place where temporary files should be being placed.

Thanks.

Asked by Brent 8 months ago

Answered by Terry 8 months ago

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When Firefox was updated, it lost all of my saved tabs.

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session f… (read more)

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

Asked by heddyfran1 8 months ago

Answered by Dropa 8 months ago