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  • Archived

Dragging and Dropping an Image From a Website to Desktop for a “.jpg” File Extension

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the… (read more)

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the time on a Mac Book Air. When “.jpg” saving does not work, image file is saved as a “weblog” (see image below). How can I do a permanent fix?

Asked by dustyhuston 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Updates

Many sites that I go to state that my Firefox is out of date. But, when I look for an update, I can't find one. I have my settings set to "Update automatically" so don't … (read more)

Many sites that I go to state that my Firefox is out of date. But, when I look for an update, I can't find one. I have my settings set to "Update automatically" so don't know if it is or isn't updated.

Asked by tiaria57 1 year ago

Last reply by cor-el 1 year ago

  • Archived

On OS 12.6 do I need FF ESR?

I just "discovered" the existence of ESR, as 78.15 on my wife's beloved 2009 Mac OS 10.11. Our newer Mac is ok with OS 12.6 and Firefox 110, auto updating. We dislike rel… (read more)

I just "discovered" the existence of ESR, as 78.15 on my wife's beloved 2009 Mac OS 10.11. Our newer Mac is ok with OS 12.6 and Firefox 110, auto updating. We dislike relentless whiz-bang changes, and need just email, simple games, and basic browsing on the older Mac; email, moderate browsing, flight simulation, and some streaming on the newer. In plain English, please, what are pro and con of switching it to ESR?

Asked by john.r.mcclelland 1 year ago

Last reply by cor-el 1 year ago

  • Archived

clicking Messenger on Facebook webpage goes to a blank page. Can not see any of my messages

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (b… (read more)

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (brings up a blank box). I've cleared all cookies and cache but no change. I do not have this problem with Safari so I believe it is a Firefox issue and not a Facebook issue.

Asked by hikeadq 1 year ago

Last reply by mlcamilli 8 months ago

  • Archived

firefox update

Our bank has notified us that we need to update our browser. We have a Mac (21.5-inch, Late 2009) with OSX Yosemite version 10.10.5. We are currently using Firefox 78.15… (read more)

Our bank has notified us that we need to update our browser. We have a Mac (21.5-inch, Late 2009) with OSX Yosemite version 10.10.5. We are currently using Firefox 78.15.0 and it is up to date. Is there another version of Firefox that we can install that would be compatible with our older Mac and would allow us to access our bank? If so, how do we go about updating it. Thank you

Asked by bhg47 11 months ago

Last reply by James 11 months ago

  • Archived

FireFox ESR

Two questions regarding FireFox ESR for legacy macOS: Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years… Wit… (read more)

Two questions regarding FireFox ESR for legacy macOS:


Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years…

With the conversion from Intel to Apple Silicone macs, any idea how much longer will FireFox ESR support the Intel platform?

Asked by NewsView 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

Firefox Notification about Upgrading by 31 march 2024

Hi I recieved an Email Notification From Firefox Mozilla saying that i need to Upgrade my Forefox Browser on my MacBook Pro 2009 ( Operating System Yosemite Version 10.… (read more)

Hi I recieved an Email Notification From Firefox Mozilla saying that i need to Upgrade my Forefox Browser on my MacBook Pro 2009 ( Operating System Yosemite Version 10.10.5 ) by 31st of march.my Firefox is set to update automatically

 so,  Is this a Legit Notification or a scam 
and , if legit, how do i go about doing it without updating my Operating system
   any info would be appreciated !
  Sam

Asked by sammelamed001 2 months ago

Last reply by James 2 months ago

Update Firefox won't work

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Fire… (read more)

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

Asked by robertmingyew 2 months ago

Last reply by James 2 months ago

up-date password

I received an email from mozilla, dated 02/23/24 subject: Don't stop the sync Up grade firefox password by March 31st. I'm dumb about how to do this.......My deceased wi… (read more)

I received an email from mozilla, dated 02/23/24 subject: Don't stop the sync Up grade firefox password by March 31st.

I'm dumb about how to do this.......My deceased wife did all of using the Mac. The unit has version 78...Has anyone got time to guide me thru this??

Asked by bj12bam 2 months ago

Last reply by James 2 months ago

Will i be able to select my bookmarks

My apple computer is 2008 imac and on the 78.15.Oesr and no more updates exist, will i still be able to use firefox web browser after March 31st Have many many bookmarks… (read more)

My apple computer is 2008 imac and on the 78.15.Oesr and no more updates exist, will i still be able to use firefox web browser after March 31st

Have many many bookmarks saved

Thank You

Asked by moneygoesquick 2 months ago

Last reply by James 2 months ago

Updating my firefox browser in an old computer

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account. I wish i could update firefox … (read more)

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account.

I wish i could update firefox but my computer and operating system are at least 10 years old. And updating my operating system (to be able to use a newer version of firefox) will create havoc on my computer.

I really like using firefox, I've used it for many years. And it's indeed very practical to be able to sync between my phone firefox browser and on my laptop.

I just wanted to share my disappointment that people like me will no longer be able to use their account and browser properly. Some of us cannot or do not want to update everything all the time and wish to be able to use basic functions of apps/programs they like.

Thank you for this very good product. I'm just sorry I won't be able to use it properly anymore.

If you know of any solution to this problem, I would be very glad to try it.

Thank you

Asked by aishestel 2 months ago

Last reply by James 2 months ago

  • Archived

Can't access eBay on my desktop

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eB… (read more)

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eBay up until this morning when the site asked me to log in again... and verify that I am indeed a human through the hCaptcha checker. The checker cycles between identifying horses and lions... and every time, I seem to pass but then comes the message "Failed to pass Captcha, Please try again." I can access eBay using Safari and Chrome. Right before the failure today, the rendering of the eBay pages was odd... needed 3x the screen width to see the whole page. eBay says that the problem is on the Mozilla side of this issue... mostly because I can use a different browser without problem. I think I am in agreement with them. I don't really want to use a different browser but I will bc I like eBay, too. Please advise.

Asked by stephen_davidson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Scrolling Speed too Fast when dragging Bookmarks up or down Bookmark Sidebar

I'm organizing my bookmarks in the Sidebar and have lots of folders and dividers to keep things organized into categories etc. When grabbing a bookmark at the bottom of t… (read more)

I'm organizing my bookmarks in the Sidebar and have lots of folders and dividers to keep things organized into categories etc. When grabbing a bookmark at the bottom of the list, I start to drag it to the top to get it to a folder in the middle but as soon as I get close to the top the scroll starts and accelerates to a high speed immediately and I scroll all the way to the top. I want to know if there's a way to slow down either the top speed or the acceleration of the scroll, because at this point I cannot finesse it enough to get to where I want.

Thanks, Roger

Asked by RogerN04 12 months ago

Last reply by Terry 11 months ago

  • Archived

EXPORT LOGINS NOT AN OPTION ON MY VERSION OF FIREFOX

I am running 78.15.0esr on my macbook pro and when I go to Password manager and pull down the menu under the 3 dots I do not have the option of EXPORT LOGINS... (SEE ATT… (read more)

I am running 78.15.0esr on my macbook pro and when I go to Password manager and pull down the menu under the 3 dots I do not have the option of EXPORT LOGINS... (SEE ATTACHED IMAGE) How can I export my login for 1Password since I do not have the option to do so. I can see my passwords and individually see my passwords but cannot export. Since I have 588 passwords I need to be able to create a cvs file.

Asked by JUNGLEGOSSIP 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

Firefox is no longer supported

How do I update Firefox? Or is this system out of date? I run OS X Yosemite 10.10.5 Hardware overview: Model Name: iMac Model Identifier: iMac9,1 Processor Name: In… (read more)

How do I update Firefox? Or is this system out of date? I run OS X Yosemite 10.10.5

Hardware overview: Model Name: iMac

 Model Identifier:	iMac9,1
 Processor Name:	Intel Core 2 Duo
 Processor Speed:	2.66 GHz
 Number of Processors:	1
 Total Number of Cores:	2
 L2 Cache:	6 MB
 Memory:	4 GB
 Bus Speed:	1.07 GHz
 Boot ROM Version:	IM91.008D.B08
 SMC Version (system):	1.45f0
 Serial Number (system):	QP9210550TJ
 Hardware UUID:	138F1618-C38E-5368-BD77-394747EBEB39

Asked by artandsoultoo 2 months ago

Last reply by cor-el 2 months ago