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  • Archived

When I press a scroll wheel to open the link in a new tab, it opens in two or more tabs

I don't know if it would help but the same problem goes with Chrome. I already tried opening FF without any extensions but it won't seem to help me fix the problem … (read more)

I don't know if it would help but the same problem goes with Chrome. I already tried opening FF without any extensions but it won't seem to help me fix the problem

Asked by kylotrash 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How to stop scrolling pictures on web pages...makes me dizzy and nauseated, plus it is harmfully distracting!

Web sites are increasingly using annoying, distracting - and beyond that, harmful scrolling photos and graphics. Some of us are getting dizzy, experiencing headaches, an… (read more)

Web sites are increasingly using annoying, distracting - and beyond that, harmful scrolling photos and graphics. Some of us are getting dizzy, experiencing headaches, and feeling nauseated when on web sites that have negligently incorporated that technology. I am very upset at being made to feel ill and not being given a *choice* of whether I want to see that harmful content or not. Please let me know if there is a way to turn it off and how to do it. Thanks.

NOTE: When people are *developing* "feature" for web sites, instead of thinking how "cutesie" something will be, the *most* important consideration is whether it is going to be harmful to others or not - harmful includes, physical and emotional distress, distraction, headaches, etc. Forget the "cutesie" how "cool" factor, and let's act like adults - the bottom line is healthful efficiency!

Asked by upinarmsaboutharmfultech 4 years ago

Last reply by cor-el 4 years ago

  • Archived

lost all http passwords after resetting Firefox!

I pushed the reset button of Firefox, but not knowing that I would then loose ALL http passwords! It was a shock to me! How can I get them back? Where to search? The was… (read more)

I pushed the reset button of Firefox, but not knowing that I would then loose ALL http passwords! It was a shock to me! How can I get them back? Where to search? The wastebin?

Asked by mvloon 5 years ago

Last reply by knotafool 5 years ago

  • Archived

No "Save Username & Password" Prompt Appears

I just bought a new PC and transferred my Firefox Profile from an external drive to my new PC after downloading Firefox. Everything is fine (all my bookmarks and extensio… (read more)

I just bought a new PC and transferred my Firefox Profile from an external drive to my new PC after downloading Firefox. Everything is fine (all my bookmarks and extensions are there), but Firefox will no longer save my passwords, nor were any "saved" from my old profile. I can sign into websites, but no "save password" prompt appears on the page. I'm not in Private Browsing mode. I restarted FF in safe mode and turned off hardware acceleration and still no save prompt.

Asked by solrage 5 years ago

Last reply by voyant 5 years ago

  • Archived

FireFox will not load google, facebook or youtube

I am having this issue on my iMac and my MacBook Pro 'I have followed all the trouble shooting suggestions online - they do not work. FireFox is having serious issues try… (read more)

I am having this issue on my iMac and my MacBook Pro 'I have followed all the trouble shooting suggestions online - they do not work.

FireFox is having serious issues trying to connect to any Google site, FaceBook and YouTube? Occasionally I see issues when trying to connect to a site that is using some kind of Google JS as well. The site either tries to load and hangs - or just does noting? I get a lot of "Waiting for ...." in the lower left corner.

This is specific to FireFox because Safari has absolutely no issues. This has been an issue for over a week or so now and has totally shut me down form using FireFox!

By the way - while trying to load the Troubleshooting Information for this ticket - I get the same issue - but this time - it's actually tells me "Can't connect to server"?

Chris Sgaraglino, CTO IGLM, Inc.

Asked by CSgaraglino 5 years ago

Last reply by cor-el 5 years ago

  • Archived

sessionstore.js cannot be found in 33.1.1

I depend on Group Tabs and if/when FireFox crashes sometimes sessionstore.js gets corrupted. I regularly archive copies of that file so I can recover. In one of the lat… (read more)

I depend on Group Tabs and if/when FireFox crashes sometimes sessionstore.js gets corrupted. I regularly archive copies of that file so I can recover. In one of the latest versions (after 11/8/2014) it appears that you have either changed the method or hidden sessionstore.js somewhere other than on my C:/ drive. it is no longer "findable" with "show hidden files" turned on

1. Will you tell me/us where it is now located or 2. Tell me/us how to recover our sessions

Asked by GerryWilliams2 5 years ago

Last reply by ptressel 5 years ago

  • Archived

Firefox hangs when I try to open "troubleshooting information" under the help menu. One who had this problem fixed it by restoring the 'toubleshooting add-on'.

Firefox hangs when I try to open "troubleshooting information" under the help menu at the about:support page. A previous questioner implied there was a troubleshooting ad… (read more)

Firefox hangs when I try to open "troubleshooting information" under the help menu at the about:support page. A previous questioner implied there was a troubleshooting add-on that when restored, fixed his problem. Where do I find this?

Asked by LiDavis 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (read more)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 5 years ago

Last reply by John99 5 years ago

  • Archived

Firefox 35.0.1 will not start on Yosemite 10.10.2 even with clean install.

I've tried Safe Mode and I've looked for the crash report in Application Support, unfortunately, there is no Firefox folder! Version 33.1 works OK. The Troubleshooting in… (read more)

I've tried Safe Mode and I've looked for the crash report in Application Support, unfortunately, there is no Firefox folder! Version 33.1 works OK.

The Troubleshooting information below is for version 33, since I can't get 35 to start. I don't know if you'll find anything useful in there or not. This is from Console: 2/6/15 15:13:59.890 com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.oneshot.0x10000042.firefox[36761]) Service exited with abnormal code: 255 2/6/15 15:14:19.663 com.apple.xpc.launchd[1]: (org.mozilla.firefox.182928[36769]) Service exited with abnormal code: 255

2/6/15 14:33:45.000 kernel[0]: firefox (map: 0xffffff8027d101e0) triggered DYLD shared region unnest for map: 0xffffff8027d101e0, region 0x7fff8da00000->0x7fff8dc00000. While not abnormal for debuggers, this increases system memory footprint until the target exits. 2/6/15 14:33:45.950 firefox[36186]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.2 instead of 10.10.2. Use NSProcessInfo's operatingSystemVersion property to get correct system version number. Call location: 2/6/15 14:33:45.953 firefox[36186]: 0 CarbonCore 0x00007fff8e20ed9b ___Gestalt_SystemVersion_block_invoke + 113 2/6/15 14:33:45.953 firefox[36186]: 1 libdispatch.dylib 0x00007fff87a22c13 _dispatch_client_callout + 8 2/6/15 14:33:45.953 firefox[36186]: 2 libdispatch.dylib 0x00007fff87a22b26 dispatch_once_f + 117 2/6/15 14:33:45.953 firefox[36186]: 3 CarbonCore 0x00007fff8e1b73ca _Gestalt_SystemVersion + 987 2/6/15 14:33:45.954 firefox[36186]: 4 CarbonCore 0x00007fff8e1b6fb7 Gestalt + 144 2/6/15 14:33:45.954 firefox[36186]: 5 XUL 0x0000000102a5f551 XRE_FreeAppData + 33185 2/6/15 14:33:48.974 2BUA8C4S2C.com.agilebits.onepassword4-helper[529]: 510035 [EXT:0x7f9f4804f700:<OP4ExtensionHTTPConnection: 0x7f9f48047c40>] M webSocketForURI: | [ES4] Extension connected Firefox-Extension 'resource://onepassword4-at-agilebits-dot-com / (null)' 2/6/15 14:36:01.951 Intego Uninstaller[36225]: Activity on Intego folders ((

   "/Applications/Browsers Etc./Firefox/Firefox.app/Contents/MacOS/updates/0/"

))- delaying uninstall detection. 2/6/15 14:36:02.075 Intego Uninstaller[36225]: Activity on Intego folders ((

   "/Applications/Browsers Etc./Firefox/Firefox.app/Contents/MacOS/updates/0/"

))- delaying uninstall detection.

I hope this is useful. I note that the log entry above suggests I'm running 10.9.2 and the troubleshooting data shows, correctly, that it is 10.10.

Sincerely,

Craig

Asked by cmonsen 5 years ago

Last reply by guigs 5 years ago

  • Archived

Shockwave Flash 16.0.0.235 keeps crashing/failing.

Every time I open any webpage in firefox, IE or even google chrome my Shockwave flash crashes. Especially in firefox. I've tried updating, uninstalling, reinstalling, c… (read more)

Every time I open any webpage in firefox, IE or even google chrome my Shockwave flash crashes. Especially in firefox. I've tried updating, uninstalling, reinstalling, clearing my cache, restarting firefox, going through every shockwave trouble shoot from reseting the shockwave cache to turning off hardware acceleration but none of it fixes the problem. I can't even open my home page without it crashing at least 3 or 4 times. Thank you for your time and help.

Asked by blbassist 5 years ago

Last reply by ladybug252 5 years ago

  • Archived

Firefox crahes at least once a day

I searched around in here and found another thread that was similar to what I'm experiencing that showed where to go for the crash report page. Crash report listing: Subm… (read more)

I searched around in here and found another thread that was similar to what I'm experiencing that showed where to go for the crash report page.

Crash report listing:

Submitted Crash Reports Report ID Date Submitted 86ed6c59-4367-48e3-a9cf-dbe3f3a516c5 1/7/2015 9:10 AM 3fe3255a-5f4e-4a1d-b7f0-ef7e99a178d1 1/3/2015 10:13 AM 96020b25-8c6f-4c59-997d-00e784e24ed0 12/27/2014 5:48 PM 48ee4e70-205b-42b1-88cb-5347d9dbada6 12/25/2014 9:45 AM 212e69c8-aad2-4713-a756-5df90e382eea 12/13/2014 11:41 AM 7899a1ff-3d9d-4d13-ac93-aa2128a3d84d 11/25/2014 8:54 AM 61e7cb99-a3e3-4b1b-ab30-b311db4cb52e 11/25/2014 8:53 AM 27d0169f-adb2-4412-b537-c82e472793a6 11/18/2014 4:11 AM b67699c8-408b-407a-989a-50e60471f3c4 11/18/2014 3:02 AM e2a04ea5-6f2c-47f1-9621-80d20e0a28e7 11/11/2014 10:00 AM 5c0dfd01-49fa-4a0e-a582-377e8fba94ee 11/2/2014 11:55 AM bp-721f0b6c-5d15-40ae-a0f3-934832141101 11/1/2014 10:58 AM 821fcc61-f0b8-4f39-84b8-a17f993d5812 10/22/2014 8:04 AM 470e2485-3d62-4c5e-a80e-1bffb42655af 10/5/2014 8:57 AM b79ed101-2f2b-4010-a1eb-778264c017f0 10/5/2014 8:56 AM 84e4cb77-6637-4503-8ef6-a4395f80bcc8 9/24/2014 10:08 PM 87aa2936-ccf4-4aa2-b13c-e20f443e52c1 9/23/2014 9:55 AM d6780a00-3ca4-4754-9ffb-8f61b3f9bd66 9/20/2014 9:08 PM f7904a35-01e0-4f67-96fe-97f73a43777d 9/14/2014 6:45 AM 36900024-9094-4c37-93ce-154c47fa9358 9/11/2014 7:36 AM 12f37618-d478-4172-a0c4-a2c705ee86e9 8/26/2014 1:53 PM 8092f3ed-749e-4d58-a365-ad009031f6d9 8/26/2014 1:42 PM bp-cee5033f-63b1-4653-97a6-112ea2140724 7/23/2014 9:04 PM bp-fb1fc7c5-c007-493d-8415-16fbe2140724 7/23/2014 8:54 PM bp-78ccde8a-5385-4a8e-95df-7b2c32140723 7/22/2014 10:51 PM 3911cce7-bbb7-4d29-aaad-1f1ea39e05ac 7/19/2014 11:23 AM bp-0e9e317f-7d47-4ead-89cb-332472140718 7/18/2014 12:41 PM bp-014cfbfa-15cf-435a-a08c-b878f2140716 7/15/2014 8:25 PM 7e9273f4-1b60-448b-95cf-5e85cea368a2 7/14/2014 1:02 PM 2d0c0a1f-76f9-4eca-9369-90025d2e93f3 7/14/2014 1:02 PM bp-dc46a91d-0b88-4fd5-8449-f85732140705 7/5/2014 3:41 PM bp-be773af0-7323-4107-8441-0fe582140705 7/5/2014 11:21 AM bp-3edbbdef-bf3f-46f7-a054-1c08d2140705 7/5/2014 10:43 AM bp-9d6ad74b-bace-4855-ab67-68da72140702 7/2/2014 12:29 AM 67e43631-e71a-48d7-8aaa-279197914972 6/19/2014 3:52 PM 8bfcca58-f5b6-46cd-ad9a-caae1b9ee99c 6/19/2014 3:52 PM bp-69257ce8-de5e-4e7b-938a-b77442150108 6/19/2014 7:23 AM


I have windows 8 Manufacturer: ASUST eK COMPUTER INC. Model: ASUS Desktop PC M11AD Series Processor: Intel(R) Core(TM) i5 - 440S CPU @ 2.80GHz Installed Memory (RAM): 6.00 GB System Type: 64-bit Operating System, x64 based processor

I'll wait now while you look over the crash reports. Hope you can find whats causing this and how to fix it. Thank you for your help! I tend to have around 12+ tabs going at a tim as i'm in wattpad, google, and other websites, multi tasking.

Asked by darkoceanjessica 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Open search links in new tab

Ever since the last "update" 33.1 then 33.1.1 I've been unable to just clink a link in a Google search and a new tab opens why? Is it because Firefox is no longer going t… (read more)

Ever since the last "update" 33.1 then 33.1.1 I've been unable to just clink a link in a Google search and a new tab opens why? Is it because Firefox is no longer going to use Google as it's prime search engine and it's a sneaky way of getting people to use Yahoo?

Asked by Mildrew 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Can't Reload access code but Can reload in another Browser

I cannot reload access code though there a button for reloading image, this button does not work in firefox but properley work in other browser, But i need to reload in… (read more)

I cannot reload access code though there a button for reloading image, this button does not work in firefox but properley work in other browser, But i need to reload in Firefox

Asked by Mohajer 5 years ago

Last reply by guigs 5 years ago

  • Archived

is InstallBiz affiliated with firefox & is it ok to accept & install it? says it's a "free upgrade"

After I force quit firefox on my macbook pro & re-opened it, a window came up titled "free upgrade of your installation" with the heading "Install Software in a Flash… (read more)

After I force quit firefox on my macbook pro & re-opened it, a window came up titled "free upgrade of your installation" with the heading "Install Software in a Flash - To continue, please install the free Media Player (Required)". The terms & conditions said: PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING THE SITE AND DOWNLOADING ANY CONTENT. IF YOU USE THE SITE OR DOWNLOAD CONTENT YOU AGREE TO EACH OF THE FOLLOWING TERMS OF SERVICE.

This is a legally binding contract between you and InstallBiz. By downloading, installing, copying, running, or using our screensavers, clipart, wallpaper, games or other software (collectively "Content"). You are also agreeing to our Privacy Policy. If you do not agree to our terms, you must navigate away from our Sites, you may not download the Content, and you must destroy any copies of the Content in your possession. etc. etc. etc.

This sounded suspicious to me & wanted to know if this is a legit part of Firefox or not. Has anyone else seen this and installed it?

Thanks!

Asked by installbiz 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Why Firefox cannot load pictures?

Firefox does not load pictures when opened as jpgs in new tab, for example when I click on a thumb to enlarge in new tab, no matter of the image size, I get the message:… (read more)

Firefox does not load pictures when opened as jpgs in new tab, for example when I click on a thumb to enlarge in new tab, no matter of the image size, I get the message: "Image {{image adress}} cannot be shown, because it contains errors", which is translation from the error in my language I use firefox with.

I used reset to default settings, it did not work, I have displaying images enabled in settings, I cleared my cookies and cache, nothing helped.

And this is not the first time, I expirienced this on multiple computers with various operating systems.

Asked by SF01 5 years ago

Last reply by cor-el 5 years ago

  • Archived

mailto client opens the compose mail window after going to mail client

Mailto client works now after deleting the mime types folder and changing about:config mailto to default. Now when I get to my mail and start opening, or deleting messag… (read more)

Mailto client works now after deleting the mime types folder and changing about:config mailto to default. Now when I get to my mail and start opening, or deleting messages the compose mail window opens. It does this at random. Sometimes it is fine, others not. It was doing this before the previous issue of mailto missing problem. There must be another value not set right. Let me know how to fix this.

Asked by foxman73 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

Firefox crashes when i exit the program. This seems to have started with the last update. My add ins look fine except for the new OpenH264 installed with the update. A… (read more)

Firefox crashes when i exit the program. This seems to have started with the last update. My add ins look fine except for the new OpenH264 installed with the update. Any ideas?

Asked by denysew 5 years ago

Last reply by jscher2000 5 years ago