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Can't access tiktok.com

Having an issue going to TikTok.com I see the emblem when typing in the website then it goes to the message shown in the screen shot? I can get to it when using a privat… (read more)

Having an issue going to TikTok.com I see the emblem when typing in the website then it goes to the message shown in the screen shot? I can get to it when using a private window though. Thank you for any help.

Asked by Curt Howe 4 weeks ago

Last reply by zeroknight 4 weeks ago

A website's verification code box was one digit too small.

A website's verification code box was one digit too small. Had to use another browser to complete the verification. The website is http://www.ssa.gov I never had this pr… (read more)

A website's verification code box was one digit too small. Had to use another browser to complete the verification. The website is http://www.ssa.gov

I never had this problem before.Specifically, the last digit in the verification code code not enter the box.

Asked by flyingwombat 4 weeks ago

Last reply by cor-el 4 weeks ago

default startup page keeps changing

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page … (read more)

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page keeps changing on me and it's infuriating to have to remake it every few months.

What is going on??

AB

Asked by AB 4 weeks ago

Last reply by zeroknight 4 weeks ago

Icon of Firefox Multi-Account Containers won't show up on top of screen

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browse… (read more)

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browser the icon on the top right of the screen just won't show up. Don't know what I've been doing wrong...? How can I access the container settings someway else? I've made changes to my FF settings in regards to privacy via the recommendation from Sun Knudsen but don't really see an issue here. Thanks in advance!

macOS 10.15.7, Firefox 125.0.3

Asked by Chrstph 4 weeks ago

Last reply by cor-el 4 weeks ago

websites won't load on Firefox

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still ca… (read more)

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still can't fix the problem. I have to switch to Edge to load the sites. I am tearing my hair out trying to get this fixed, but I will have to use other browsers if this doesn't get cleared up. Some sites load and most don't, but there is no rhyme nor reason to what it loads and what it doesn't. I do not have a great deal of tech know-how and cannot seem to fix this according to my research. I get no "error" messages except that the page can't load. Please help. I would hate to have to learn another browser.

Asked by Susan 4 weeks ago

Last reply by jonzn4SUSE 4 weeks ago

Firefox gets lost

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix … (read more)

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

Asked by WTC71 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (read more)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 4 weeks ago

Last reply by cor-el 4 weeks ago

Gmail says browser is unsupported just now, Firefox help says version is up to date.

I get the message: Gmail may not work well with this browser version. Please upgrade to a supported browser. Just got it today. FireFox is version 125.0.3 for Windows 11… (read more)

I get the message: Gmail may not work well with this browser version. Please upgrade to a supported browser. Just got it today. FireFox is version 125.0.3 for Windows 11. On gmail help, it said to disable extensions and add-ons. I did this, restarted Firefox and get the same message.

Asked by tracyjel 4 weeks ago

Last reply by cor-el 4 weeks ago

I trusted you!!

Where are all the tabs for the research I was working on? I stepped out of my office for a few minutes and returned to a very proud message declaring that Firefox had aut… (read more)

Where are all the tabs for the research I was working on? I stepped out of my office for a few minutes and returned to a very proud message declaring that Firefox had auto updated and now better than ever. Only all my tabs are gone. Why does every other browser save and restore tabs when updating, but not Firefox??? Do I have to go back to Safari or Chrome? This cannot happen!!!

Asked by dlarkins4144 4 weeks ago

Last reply by cor-el 4 weeks ago

Primaey email hacked

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password.… (read more)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

Asked by Paul Ellis 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

is there any Collections where category wise someone can save web sites

is there any Collections where category wise someone can save web sites ? Presently, I do not find any. Hence, i am using Pocket and keeping there creating Lists, b… (read more)

is there any Collections where category wise someone can save web sites ?

Presently, I do not find any. Hence, i am using Pocket and keeping there creating Lists, but it is not so cosy kind, Shall request Firefox team to create Collections in Firefox on windows 11

Asked by scy321 4 weeks ago

Last reply by cor-el 4 weeks ago

Addons Not Syncing between Desktop and Laptop

Hello: I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There… (read more)

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

Asked by JRL1156 3 weeks ago

Last reply by cor-el 3 weeks ago

Login page

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot uplo… (read more)

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot upload data on my web site. Other people can open that login page on their computers buy I can't on mine. Where is the problem?

This is the message I get


'Secure Connection Failed

An error occurred during a connection to vip.ventraip.com.au. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

Asked by Rug8Int 3 weeks ago

Last reply by cor-el 3 weeks ago

mouse lockup

Firefox Browser 125.0.3, Flatpak Every few minutes, the mouse locks up on Ubuntu 23.10 and it only happens with I have Firefox open. I have have no extension, and history… (read more)

Firefox Browser 125.0.3, Flatpak Every few minutes, the mouse locks up on Ubuntu 23.10 and it only happens with I have Firefox open. I have have no extension, and history is turned off I have lived with this for months on multiple updates hoping for someone working on Firefox would figure out the issue and fix it.

This issue never happens to me on my windows PCs.

Any solutions? thanks Richard

Asked by Richard Hanson 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Disable Automatic Updates In Firefox Version 125.0

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to … (read more)

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to update.

Asked by jhughey 3 weeks ago

Last reply by Agent virtuel 3 weeks ago

Mozailla Browser Setting

When opening a new website when a window is already opened I want Mozilla to add a tab and not create an entirely new window. How do I change this feature which presumab… (read more)

When opening a new website when a window is already opened I want Mozilla to add a tab and not create an entirely new window. How do I change this feature which presumably is in "settings".

Asked by ggmorris1000 3 weeks ago

Last reply by cor-el 3 weeks ago