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passwords

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on for… (read more)

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Asked by Origin17 17 1 day ago

Last reply by cor-el 17 hours ago

Search Engine

I have made Firefox my default browser, and set Google as my default search engine. I'd like to keep it that way, BUT ... Every morning when I come to work and open my … (read more)

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Asked by Kevin 1 day ago

Last reply by cor-el 17 hours ago

Firefox browser issue

When on the Princess Cruise web site looking at various cruise options, the Firefox browser will not let me open the list of excursions for the ports on the cruise that w… (read more)

When on the Princess Cruise web site looking at various cruise options, the Firefox browser will not let me open the list of excursions for the ports on the cruise that we were looking to book, but I can see them when using Google Chrome. Why won't Foxfire allow me to view the excursions - it use to allow me to see them.

Asked by bright13 21 hours ago

Last reply by cor-el 17 hours ago

How do I dismiss a permission dialog?

Sometimes a box pops up on the screen that asks if I want to block or allow something. Sometimes I have no interest in doing either, and just want the damned dialog out o… (read more)

Sometimes a box pops up on the screen that asks if I want to block or allow something. Sometimes I have no interest in doing either, and just want the damned dialog out of my face. The page seems to work otherwise, but the stupid browser keeps the dialog over top of things, and clicking outside of it, and hitting Esc, don't make it go away. I think those actions used to work, and I think there, sensibly, used to be a dismiss option, but that seems to be absent now. There's no sense to trying to force me to make a decision I don't want to make, and doesn't even need to be made, and I want this thing to cut it out.

Asked by Sterrence 1 day ago

Last reply by cor-el 23 hours ago

Games display 'disconnected' when attempting to access server.

Whenever I try going on to a multiplayer (e.g. .io) game website it will not let me access its server. The website itself works fine and I can access it but as soon as I … (read more)

Whenever I try going on to a multiplayer (e.g. .io) game website it will not let me access its server. The website itself works fine and I can access it but as soon as I press play or anything else it just says 'disconnected' or 'trying to reconnect to server'. please see if you can fix this as I couldn't find anything to resolve this problem do anything.

Asked by Tangtengtingtongtunk 23 hours ago

  • Solved

Setting Startpage as search engine

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could impro… (read more)

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could improve the process for us.

Asked by gregcane90 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

sound output is low using google meets (not an issue in slack/OS level)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the i… (read more)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the issue doesn't present (so it's not an OS level issue). I'm using firefox on m3 macbook pro.

What can I do to fix this issue? Or do I have to stop using firefox?

Asked by Meg C 1 day ago

Last reply by Meg C 1 day ago

Firefox does not display background color in option tags

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text: ```<select id="stroke… (read more)

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Asked by jamescobban 3 weeks ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Font size problems on websites

Using Firefox on windows 10 pro, 64 bit Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely … (read more)

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Asked by dee_veloper 1 day ago

YouTube gets very laggy after a while - best way to restore performance?

I always keep two Youtube tabs open at all times on my computer. After a while of running, however, the site starts to get increasingly laggy, in a way that simply reload… (read more)

I always keep two Youtube tabs open at all times on my computer. After a while of running, however, the site starts to get increasingly laggy, in a way that simply reloading the tab does not fix. (I am aware that this is likely a result of one of the extensions I have installed that affects Youtube's behavior, specifically SponsorBlock and Return Youtube Dislike, but I am not willing to uninstall these.) I also know of a "force reload" - pressing ctrl + shift + R instead of just ctrl + R in order to clear the cache or something.

However, whenever Youtube starts getting really slow, I instead like to do something I call "crashing the tab" - I open my system monitor, look for the current most CPU-intensive "Isolated Web Co" process, and end it. This pops up an error message in Firefox that says "Gah - your tab just crashed!" and offering me the option to restore it. After restoring it from this window, the performance is back to normal.

My question is, is this beneficial, or is it functionally identical to a normal force-reload? Is the improvement I see between this method and force-reloading the page just placebo? And if not, is there a simpler way to do it without opening a second program?

Asked by alanwilson772 1 day ago

Last reply by Skgh12 1 day ago

Webcam reversed

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox,… (read more)

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox, but the issue still occurs. Can you advise/fix please?

Asked by Peter G 1 day ago

How can I make different profiles appear in Sync as different entities?

Hi folks, I've searched, but I haven't found anything to help with this particular situation ... I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a… (read more)

Hi folks,

I've searched, but I haven't found anything to help with this particular situation ...

I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a desire/need to set up a scenario that some may think perculiar - let me set the scene ...

  • Work PC running Firefox - 1 profile
  • Work VDI running Firefox - 1 profile
  • Work laptop running Firefox - 2 profiles (work & personal)

Mainly for the sake of sending tabs to the appropriate Firefox profile on the laptop, I want/need to be able to config things in Sync to treat those 2 profiles as being different entities. Currently, it appears that all profiles on a device (or within the same user profile on a Windows computer) are treated as the same entity by Sync.

Any ideas on how to achieve what if trying to do? Is it possible with Firefox/Mozilla Sync?

Thanks for your time.

BTW., for clarity, if it matters, the devices listed above are all Windows. FWIW., I also use FF on Android and Linux ... and MacOS.

Asked by Graeme 1 day ago

Transfer Firefox from Dell Desktop to new HP Laptop?

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with curr… (read more)

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry

Asked by Richard Perry 1 day ago

Last reply by jonzn4SUSE 1 day ago