Firefox Support Forum

In French ('English underneath) J'essaye d'organizer mes marque pages 1)Je tape sur supprimer, la page revient à la prochaine application 2)Je crée un dossier. Dans des versions anterieures de Firefox, on pouvait simplement bouger les fiches avec controle>fleche jusqu'a le dossier. (Il n,y avait pas le separateur <autres marques pages>) Avant l'essai de reorganization, <autres marques pages> contenait la plupart des fiches, les marques pages normales (bouton >>je presume) contenait seulement une demi douzaine choisis au hazard. Apres l'installation des dossiers, <autres marque pages> contient seulement les dossiers, bouton >> toutes les fiches. Il est impossible de transferer de bouton >> jusqu'a <autres marque pages>, afin d'incluire les fiches dans un dossier.

I am trying to organize my bookmarks. 1)I press the delete button, the page comes back next time I open the computer 2)I create a file folder. In previous versions of Firefox ,there was no separator between bookmarks (button>> I assume) and <other bookmarks>, and one could transfer a file into a folder using control and the arrow. Before I tried to organize the bookmarks, <other bookmarks>for some reason contained nearly all my files, the button >> only a few chosen at hazard. Having created file folders, <other bookmarks> contains the folders, button >> all the files. It is impossible to transfer from button>> into the folders in <other bookmarks>.

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit.

Thanks very much for your help.

I am setting up a new mac computer (Mac book Air M3 with Sonoma 14.3). I have installed Video Download Helper. The icon appears in the Applications folder and the Dock, but not in the Firefox toolbar. How can I get the icon back? Many thanks.

I installed Firefox on a new computer running Windows 11. I use the X-notifier plug-in to access my Gmail account but can't get X-notifer to run properly on this new install. I was getting an error message, but now it says "Can always read and change data on this site" yet the envelope icon does not appear in my tool bar like it does on my old computer.

As an alternative, I signed into my Gmail account so I can read my email on a browser page. While that works, it works too well -- as soon as a new email arrives, the browser tab running Gmail pops to the top and interrupts anything that I am doing -- even when I am typing a new email or filling out a form on another tab.

The only way I can deal with this is 1) sign out of Gmail until I want to check it, or 2) pull the Gmail tab to a separate window and minimize it so it can't interfere with what I am doing.

I'd like to know if there is a fix for the X-notifier plug-in or a way to stop the Gmail tab from "taking over" the browser.

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

I don't know if that was supposed to look like, but when rendering MathML in Firefox 124.0.1 when one uses "mtable" element the browser adds very huge gaps around.

The included image shows output for the following code:

<math display="block">

 <mfrac>
   <mi>A</mi>
   <mn>2</mn>
 </mfrac>
 <mo>=</mo>
 <mrow>
 <mo> ( </mo>
 <mtable><mtr><mtd><mn>1</mn></mtd><mtd><mn>0</mn></mtd><mtd><mn>0</mn></mtd></mtr><mtr><mtd><mn>0</mn></mtd><mtd><mn>1</mn></mtd><mtd><mn>0</mn></mtd></mtr><mtr><mtd><mn>0</mn></mtd><mtd><mn>0</mn></mtd><mtd><mn>1</mn></mtd></mtr></mtable>
 <mo> ) </mo>

</mrow> </math>

Please help.

I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, this latest update reminds me of what I came to Firefox for. I hope Firefox is not going to become the same way. This latest update (124.0.1) just didn't care about my bookmarks or extensions or anything. It just installed a new version and left it at that. I had several tabs open. Gone. I had several bookmarks. Gone. All extensions. Gone.

For a long time Firefox just updated and left all of those things in tact. What happened?? More importantly, does anyone know how to get these things back?

I would really appreciate your help.

Thank you, Luke

I am running Firefox. When I open the Task Manager, it shows that there are 13 Apps listed for Firefox with 1 for Runtime Broker. I have only 2 tabs open. Task manager shows that all together the Firefox apps are using only 0.4% of CPU, but are using 521.3MB of memory. When moving around the different apps I am using, the non Firefox apps are running more slowly due to the amount of memory used by all these Firefox accounts. I want to know what are these apps and why are they there when I have only the 2 tabs open?

*Email removed for privacy reasons*

The most recent update, has caused my firefox to not work properly. Firstly i noticed that it reset all my extensions and themes and now i have noticed that it has affected some sites i was storing data on, for example, i use a site which keeps a track of all the camos i have achieved for Call of Duty MW3. This has now been reset. These can all be redone, but it is something i shouldn't have to do, with an update, as it has never happened before with a firefox update. The way it has been going, i am sure i will find more errors with firefox. Hopefully something can be done, maybe not in this instance but in future "Improvements", as it is not a good user experience!

Tenho o Win 11 23H2 com Firefox 124.0.1 instalado. Há meses , devo usar o Avast Browser para acessar o Amazon.com.br ou qualquer site do gov.br. Já desinstalei tudo e reinstalei do zero , sem extensões , mas o problema continua. Alguém sabe me ajudar? Desde já agradeço.

Hello everyone,

I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I think I've had this bug since the last update of Firefox. I have checked on other browsers (Edge and Opera), and I have no problem with them. Its also ok on my mobile phone ... with Firefox !

Thank you for your attention and any help you can provide.

Regards Damien

Fiz a configuração para sempre perguntar onde salvar arquivos nas configurações, em aplicativos em "Tipo de Conteúdo" selecionei o PDF para "sempre perguntar". Acontece que quando seleciono para abrir o documento pelo adobe ou pelo firefox, ele está está salvando na pasta Downloads automaticamente, e eu não quero que salve. O meu Firefox está atualizado na versão 124.0.1. Windows 10 Pro 22H2. Meu Firefox está salvando os arquivos PDF na pasta Download mesmo eu não querendo salva-los. só quero visualizar. Enviei imagem da minha configuração.

Obrigada

I have the latest version of Firefox (124.0.1) that I'm using on macOS (14.4). The problem is that the whole top section of the browser (tab bar, location bar, and bookmarks bar) is dimmed out a lot of the time. Including when the browser has desktop focus. This, as you might imagine, is very annoying.

Don't know what's changed, I haven't done anything to Firefox that would make this happen. Wondering if this is a bug in the latest version that will be fixed, or if I need to pursue this. My plan would be to log out of my Mozilla account on the browser, reset all the settings, then log back into my Mozilla account in the hopes that this is something that won't survive that process; i.e. not saved in my saved settings.

I'm about at the point of stopping use of Firefox, which I really don't want to do, if I can't fix this due to eyestrain from squinting at dimmed tabs, etc. If this is a release-related problem, I can put up with it until it's fixed.

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

1) I Have Win 10 64 bit laptop. Is Firefox 124 a 32-bit or a 64 bit application? How would I know?

2) Will a 64-bit Java Runtime Environment be compatible with FF 124 - if FF is 32-bit ?

       -----       "      -----                                                                               -  if FF is 64-bit ?

Conversely 3) Will a 32-bit Java Runtime Environment be compatible with FF 124 - if FF is 32-bit ?

       ---------------              "                  ---------------                           -  if FF is 64-bit ?

You can ignore the rest of my questions if you have no time for this.

Hint: Seeing as most software search functions are highly inadequate, I can only expect that AI will slow the workings of all software-operated system to a crawl or to a screeching halt. I see such an obvious lack of willingness to make software work for most people, instead of for the few geniuses who think everything goes without saying, that I have no confidence in software people anymore.

Software was once a promise, 40 or 50 years ago. Now it more and more becomes a promise unfulfilled. And nobody wants to do anything about it. It's not even recognized as a problem. Sadly, this happens in Community operated software like Mozilla just like in the big for profit Apple, Google, Microsoft, etc enterprises. I am trying to be as kind as possible in this.

Extra credit: 4) Why does the search term "Version" produce zero result in Firefox "Settings"? Seems like a very, very common term.

5) I am pretty sure that "Sharing Trouble-shooting Information" will not help you with answering my questions. How much do you want to bet on that?

6) Why can't search software answer a question with another question, asking intelligently for more detail

in order to decipher what the initial question might require to be answerable?

I changed computers. I installed Firefox. I followed these directions:

Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I copy the contents of the profile folder from the old computer to the new profile folder on the new computer. I opened Firefox and my bookmarks and Add-Ins were not restored. I manually imported my bookmarks from a backup and got them restored. How do I restore my Add-ins and all their settings and configuration files?

Why did that profile files restoration restore my bookmarks and Add-Ins?

Thanks to anybody who can help me.

Last update disabled picture in picture mode -- on top of full scree applications.

Please advise how to correct / adjust. This feature is vital to my work.

Thank you for your time and help.