Firefox Support Forum

It used to be that all ticked device settings in Edit Mode, standard and custom, are selectable in Web Developer Tools / Responsive Design Mode. Before, the cursor, indicated by the blue outlined box as shown in the attached screen shot, wraps around the list of devices to show the other hidden device settings. But now, the cursor just wraps but the values in the list do not adjust to show the other device setting that are available to be selected.

I don't know if I unknowingly, did something that triggered the lost functionality mentioned above.

How could I restore this lost functionality so that I could test my website in all the device settings that I have checked in the Edit mode?

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced account but all my savings are gone. Passwords and bookmarks are missing. PLease help me to recover.

I paid Mozilla $114.35 for enhanced antitracking support but I still get Norton alerts saying I'm being tracked. Was I scammed or is the enhanced antitracking not working?

Hi there,

Our website, Stjathenaeum.org, goes to a page saying the certification does not match, and says you can continue at your own risk (basically). Is there anywhere to fix this issue?

Thank you! Scott Davis

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only have the bookmark tool bar on my home page. I want it to show on every tab I open so I can easily navigate from there rather than having to go back to my home page every time. This problem started when I got a new computer. The browser works fine on my old computer.

I have pinned various shortcuts in the New tab to link to websites I frequently use. I use two different laptops and both are configured the same. However the New tab randomly clears the pinned shortcuts. I have attached two screenshots illustrating the changes.

I'm not aware of anything I do that caused the shortcuts to be deleted. When they are pinned I think they should be there permanently.

I am a scientist who has no time for local quirkiness and prefer to have the correct timestamp on all documents in Firefox. I do not wish to ever see any of this nonsense 03/04/96 trash on my computer since it is completely meaningless and hence is trash which needs to be removed automatically. 2024 03 07 19:19

If I manage my bookmarks from the Menu>Bookmarks>Manage Bookmarks at the bottom, a separate window pops up where I can attempt to organize my bookmarks.

It seems I have limited functionality in being able to edit these lists and folders. Under "All Bookmarks" I have (3) folders, the Bookmarks Toolbar (which I rarely use anymore), the Bookmarks Menu, and another folder called "Other Bookmarks" which I had added years ago. (Perhaps this folder has been grandfathered in? I don't know that you can add folders at this level anymore)

After moving all the contents of "Other Bookmarks" to the "Bookmarks Menu", I wish to eliminate the "Other Bookmarks" folder. The folder is now empty, but the RMB menu still shows the "delete folder" option grayed out.

I read somewhere that Sync might have something to do with it, but even after signing out of Sync, and trying again, it wouldn't work.

Anything under the "Bookmarks Menu" folder, I have no problem deleting or moving links and folders. (though the GUI could be a little more streamlined) I am just not able to manage anything at the top level. Is there currently a way to do this?

Thank you. Kurt

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

The Bookmarks Gadget (under Add Gadgets) appears to have been hijacked. I have dozens of bookmarks and now every single one of them redirects me to https://12jav.net/. I tried clearing all browsing data, logging out/in, and reinstalling the gadget. It seems to have happened after installing the latest version of Firefox, and reverting to an earlier version did not help either. Can you please look into this? Thank you.

when trying to acsess the gop3.nl site, i get the folowing error dump An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: RuntimeError: indirect call to null @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117365]:0x1f90a96 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49943]:0xf1418d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1707]:0x113fc2 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127477]:0x2191221 invoke_iiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:474355 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49984]:0xf17b02 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[105819]:0x1d74f24 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127471]:0x2191119 invoke_viiiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:477540 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49985]:0xf17e47 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[10167]:0x2c1f3b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127465]:0x21910a7 invoke_viiiiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:476885 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[104662]:0x1d1a184 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[10167]:0x2c1f3b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[28099]:0x819f13 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[28075]:0x8177fd @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[19380]:0x5759a0 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117706]:0x1f9c26e @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1165]:0x100567 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[56630]:0x10a5c7c @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117697]:0x1f9ba9a @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[684]:0xefff4 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[175959]:0x2cd6bc3 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[7550]:0x22fb3d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[22366]:0x6d2066 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127479]:0x2191239 invoke_iiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:474006 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[3472]:0x15e211 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[44412]:0xd8b149 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[21250]:0x62b91d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1279]:0x103bd4 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[31789]:0x90f83b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[31789]:0x90f8ec @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60397]:0x1201b9f @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[133311]:0x2356fc6 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60817]:0x1230490 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60823]:0x123134c @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60823]:0x12313bd @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60193]:0x11d36d1 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127472]:0x2191121 browserIterationFunc@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:254637 callUserCallback@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:207835 runIter@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:209111 Browser_mainLoop_runner@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:207370

FF112 encountered this exact eror beginning march 7. upgrading to F123 default setings has not helped. Is this eror indicating only a certain browser can continue to the website?

thanks aand regards

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is feature is totally pointless. This feature assumes you repeadily go to the same singular site that causes pop ups --not random site you visit. I did check off the button at the bottom "Block new requests asking to allow notifications." My issue is NOT, NOT seeking to block "permissions" (I have never seen or been asked by Firefox to 'allow permission for website notifications')--I'm seeking to stop ALL website pop ups notifications that intrusively just appear at the lower right corner. I don't understand why there isn't a single button to stop these intrusive and annoying pop up pushes??? It's a no brainer. I hope you can help with a solution. Thank you in advanced.

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

When I left-click on text and hold the left mouse button, then right-click, first release the right button, then the left button, a "selection mode" is activated, where the end of the selection follows the mouse pointer despite no button is held. In principle this looks like a useful feature (or it would if the scroll wheel worked in that mode, which it doesn't). But at the same time, the context menu opens when the right button is released. So we trigger two features at once, making both less useful, because they're getting in each other's way.

This frequently happens to me when double clicking on a word and right clicking to open the context menu on it. Accidental overlap of the left and right clicks triggers the selection mode.

Can this behaviour be configured (e.g. to use a custom shortcut) or, if not, be deactivated entirely?

I'm using Firefox 123.0.1 on Linux (openSUSE Tumbleweed).

Firefox updated last night (March 2, sometime in the evening). When I finally was able to reopen it, it had gone back to a much older saved bunch of tabs. I had a very crazy day, and had multiple tabs open when I left, that I meant to go back to and finish up with, now they are gone and I can't remember them all. There were also tabs that I know I closed quite a while ago, so it really went back in time. Is there any way to get those tabs from yesterday back? They are not in History under "recently closed," I suppose because Firefox went back to a MUCH older set of things, so it doesn't "remember" them as "closed," because it doesn't "remember" them at all?

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

Hello,

I have cleared cookies, cache, temp files, updated, no translation settings are enabled. repaired and even removed and installed Firefox again. When I click on my Google mail quick button or even just type the URL in to get to my mail. The language displayed appears to be Chinese? The URL for the site shows "zh-cn" I'm in the US, no VPN, no proxy.

Additional troubleshooting:

Tested with Chrome and it appears to be working fine.