Firefox Support Forum

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Hi , I can't log on to The Times & Sunday Times site and get the error message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. I could log on no problem before 2 days ago now can't . I can log on no problem on Chrome , help please.

Kind regards , Dave.

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome.

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezing on me. Here is the guaranteed & predictable pattern: Everything is working well for an hour or so and then suddenly, for no rhyme or reason, the program freezes. I close the program (because it's not responding, so says the error message) and I immediately reopen Firefox and things are fine for another hour or two...and then it happens again & again & again & again!

It just happened again while I was in the middle of an important work project & I AM SICK OF IT. I loved Firefox so much, I have spent hours & hours, over many weeks and months, reading about the problem and trying ALL the recommended fixes--to no avail. NOTHING has worked. Don't ask if I tried this or that because the answer is yes, I tried it. And it is happening to me on multiple computers. (I use two computers simultaneously, a brand new Windows 11 and an older Windows 10 computer.) It's getting to the point that I am starting to use Chrome more and more because I can use Chrome (or any other browser such as Edge or Maxthon) without problem or incident. But old habits are hard to break and I keep returning to Firefox (being the fool I am) & because I have Firefox tweaked to my specifications especially with passwords, etc. I have very reluctantly and unhappily removed many add-ons thinking one of them might be the problem. But, as I said, nothing has worked. And yes, I have uninstalled and reinstalled the program, turned off hardware acceleration, did your registry tweaks, bla, bla, bla.

I am writing mainly to vent. Because I have tried ALL THE FIXES without success, I have no confidence that you can solve what appears to be a common problem. But, of course, if you think you can help me, give it a whirl. Otherwise, I need to dump Firefox for good. Thank you letting me share.

why are some of my YouTube videos not showing up at all in FIREFOX? also says I don't have access to "community tab" on Youtube which I do. None of these problems with GOOGLE CHROME - why is Firefox being so glitchy? its become a terrible browser.

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to happen. When I open the site or pages in it, trying to scroll down just results in continuous, rapid flickering and no scrolling. I have to pull the scroll bar down just enough to get the page started, and then the mouse scroll wheel works. After looking at other people's similar issues, I have tried disabling smooth scrolling and the pop-up blocker. When I open the same site with a different browser and try to scroll down, I do see about two frames of flicker, but it's almost unnoticeable, and scrolling works OK. I restarted Firefox in troubleshooting mode and was able to get it to behave like that other browser at this site -- just a momentary flicker and no interference with scrolling. OK... where does that leave me? I can't use troubleshooting mode all the time. And it's just this one website that presents the problematic behavior. Thanks for your thoughts, -Rick

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loading new page then its new X. When it is done with loading it changes to OK icon of the dedicated page. Is this X normal? Thank you

Hi all. I've been experiencing over the past months an increasingly frequent problem where trying to load a web page shows a spinning wheel for as little as 3 minutes but sometimes until you finally lose patience and close it. When this occurs, closing this tab has a 2-3-second delay.

After the problem ceases temporarily, I will be able to load the same page a few times afterward without problem, and it will work for some time until it happens again. I can see no rhyme or reason to it. When it occurs, no pages of any sort will open; I have to use another browser to try to find solutions. When the current recurrence of the problem stops, all pages that were stuck with spinning wheels now resume loading again at the same time. It's like something is breaking internally then resuming some 3-20 minutes later.

This does not occur on any of 3 other browsers (Vivaldi, Yandex, Opera) that I have tried. I have never run into this issue until it started several months ago.

I have gone through the steps shown in the help document for pages not loading on Firefox but loading in other browsers. I have turned off the indicated settings (IPv6, forced HTTPS, no proxy, use only my ISP's DNS, etc.), removed all extensions, and completely reset my profile to defaults.

Just don't know what else to do here. It feels like it's got to be a bug. I do know that I have recently in the last months split into running separate work and personal profiles. It's affecting both profiles, and one of them was created at that time. So also wondering if it could be a problem with having separate Firefox threads/processes running and causing problems with each other, since I constantly have both profiles up separately.

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

I no longer see a preview of photos on Google Photos on the new version of Firefox (122.0.1) in either the main window (see first image), or the file itself (see second image with broken file icon). In the latter I just get a spinning wheel. Do I need to change a setting in Firefox?

Hi, I have account from Many Years on Firefox and I usually when I got New Laptop I just Login in my Account and I retrieved all my Old Bookmarks and Add Ons this Time I got New Laptop and as Usual I Loged in but I got Nothing , I didn't found my Bookmarks or Add ons

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to restart the music, I got a message to the effect that my browser no longer allowed me to access a particular station, and a pop-up player showed up to play the music. What happened?

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox browser, see screenshot attached. Firefox version - 122.0.1 MacOS version - sonoma 14.2.1

I can make one of five possible usernames appear in the earthlink.net login field. I can not get the default login username to be blank when I go to earthlink.net. How do I do this?

FYI, If the username field is blank, firefox will display a drop down list of all five logins and selecting one will fill in both the username and password field. I think this is pretty slick if only I could get the usename field to default to blank when I first go to the earthlink website.

Firefox 122.0.1 (64 bit) Windows 10

Thanks for your help.

Claude

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logged out and logged back in. Nothing has helped. With other browsers, there's no problem -- Chrome, Opera and Safari all show the website updates as soon as I post them. I'm using Firefox 122.0.1 (64-bit) on MacOS Sonoma 14.2.1 (MacBook Pro 14-inch 2023). The website uses WordPress, hosted by DreamHost. I have two other WordPress websites, both hosted by WordPress, and Firefox is showing updates with no problem. I'm querying DreamHost on this as well, but I suspect they'll must say it's a Firefox problem.

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had to use Microsoft Edge to access the page to change my information. Can you please assist?

hi

For several days now I have been receiving the message "Automatic activation of filters". It goes away after a few seconds but is extremely irritating, how to turn it off?

Piotrek

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video.

I tried with Chrome and Edge and I don't have such issue.

I have no extensions or add-ons installed. Cache and data are cleared.

Could you please help me?