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Primary password not working

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! Wha… (read more)

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

Asked by JJCPR 5 months ago

Last reply by cor-el 5 months ago

Ctrl+C issue

Hey! When you're going to fix the Ctrl + C issue?! I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's froze… (read more)

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you

Asked by serge27 5 months ago

Last reply by zeroknight 5 months ago

When I open Yahoo, there are no photos and I can't access my email. When I use a different browser I don't have this problem.

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my compute… (read more)

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my computer and do a clean reboot. Then it works for a while, but then, all of a sudden I have the problem again. When I use a different browser (Chrome, Edge), I never have this problem. I thought it was Ghostery that was interfering, because Ghostery does screen out a lot of stuff, so I turned Ghostery off. It made no difference. What solution do you have to offer for this problem? I really don't want to switch to Chrome or Edge, because Firefox's general user interface is so far superior, but the issue I have described is a serious one. (There are two or three other websites that also don't work with Firefox when it comes to user doing data input on the site, but I'll be sending a separate inquiry on that).

Thank you, Alan Rosenbaum

Asked by alanbala 5 months ago

Last reply by zeroknight 5 months ago

My browser continues to show weird symbols instead of words

my browser continues to show symbols instead of words. I troubleshot the font issue and it does not seem to be that. this is on a macbook pro and the browser is updated… (read more)

my browser continues to show symbols instead of words. I troubleshot the font issue and it does not seem to be that. this is on a macbook pro and the browser is updated. I deleted the browser and reinstalled it. which worked for a day but then everything went back to showing symbols. it is intermittent in that sometimes it will show the real words and then a few hours later is will show this.

Asked by phil210 5 months ago

Last reply by zeroknight 5 months ago

Picture-in-Picture

For whatever reason the Picture-in-Picture button keeps not showing up in normal places like Prime, Netflix, Hulu, etc. I can make it come back by going to the Settings t… (read more)

For whatever reason the Picture-in-Picture button keeps not showing up in normal places like Prime, Netflix, Hulu, etc. I can make it come back by going to the Settings turning off the Picture-in-Picture option (Which is always still active) refreshing the settings then going back to Picture-in-Picture and turning it back on and then finally refreshing the video I was trying to use, but this is kind of a lot to have to do every time it happens and it seems to be happening more and more, so I'd like to fix the root cause instead if possible. Any ideas?

Asked by maddieheth 5 months ago

Last reply by zeroknight 5 months ago

Firefox suggest ignoring settings

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems. Search is bein… (read more)

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems.

  • Search is being prioritized over options in my history. I have the separate search box, if I wanted to search I would use it. If I type a single character I want the most common result from my history to be the result of hitting tab.
  • I've noticed recently that I'm getting sponsored results even though I have them disabled. It's somewhat inconsistent, and I've only noticed it in one of my profiles. Specifically I am used to "w <tab>" taking me to weather.gov but I'm getting sponsored results for AccuWeather. I clicked the "feedback -> not interested" button but this is concerning that Firefox is ignoring preferences and there's a pattern of sending data to Google and AccuWeather despite me configuring the browser not to.

Asked by Luke Schlather 5 months ago

Last reply by zeroknight 5 months ago

Embedded video plays on Intel Macs, but not Apple Silicon Macs

This is the link that Fox was reporting difficulties playing on a Mac running Firefox. I just ran it on my ancient imac using an older LTS version of firefox and am not h… (read more)

This is the link that Fox was reporting difficulties playing on a Mac running Firefox. I just ran it on my ancient imac using an older LTS version of firefox and am not having any problems (nor with chrome)- 

https://hlsjs.video-dev.org/demo/?src=https%3A%2F%2Fgyllp63pcjwbfl.data.mediastore.us-[…]mZhbHNlLCJsZXZlbENhcHBpbmciOi0xLCJsaW1pdE1ldHJpY3MiOi0xfQ==

Asked by alochbaum 5 months ago

Last reply by zeroknight 5 months ago

Firefox Default Browser Agent

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified e… (read more)

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified either. How do I turn it off permanently?

I already have telemetry and automatic updates both turned off.

In about:config default-browser-agent.enabled is set to false

Asked by mokry9999 5 months ago

Last reply by zeroknight 5 months ago

nvidia 3060ti graphic card. Compare Edge and firefox browser

hi Edge is 2x faster then Firefox using Onshape 3D cad cad program Firefox picks another driver GTX 980/PCIe/SSE2 Edge use Gforce RTX 3060 PCIe SSe2 How can I make Firef… (read more)

hi Edge is 2x faster then Firefox using Onshape 3D cad cad program Firefox picks another driver GTX 980/PCIe/SSE2 Edge use Gforce RTX 3060 PCIe SSe2 How can I make Firefox use the same driver as Edge

Asked by SVENOLOVNYSTROM 5 months ago

Last reply by zeroknight 5 months ago

restrict/allow addons on certain domains

I want extensions to have white/black-lists, so they're only allowed or blocked on certain pages e.g facebook container ruins instagram experience... and I can't block it… (read more)

I want extensions to have white/black-lists, so they're only allowed or blocked on certain pages e.g facebook container ruins instagram experience... and I can't block it on *instagram.com* Such feature would significantly enhance UX on firefox

Thanks, Rob.

Asked by Robert Balejik (balu) 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Can't delete mozilla account, keep getting "Incorrect Password"

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Pa… (read more)

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Asked by Seanzu 5 months ago

Last reply by cor-el 5 months ago

Sync Issue

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer.… (read more)

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

Asked by Alyssa Edwards 5 months ago

Last reply by jonzn4SUSE 5 months ago

Picture in Picture toggle

Is there a way I can disable the "Pop out this video" button on the video player itself but keep the toggle present in the url bar? I have attached the pictures of what I… (read more)

Is there a way I can disable the "Pop out this video" button on the video player itself but keep the toggle present in the url bar? I have attached the pictures of what I am talking about I don't like the pop out button appearing on the video everytime I try to use my mouse around the video player but like the option of picture in picture seems like a good option for me.

Currently if I try to disable the button from the menu after right-clicking, it also disable the button present in the url bar.

Asked by Tanishq Chand 5 months ago

Last reply by cor-el 5 months ago

Yahoo Mail

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in… (read more)

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in everytime I email the community. However, of late when using 'Compose' the template appears but when I try typing below the salutation I cannot use the 'Enter' button to move the cursor down the page to create the body text. Consequently my emails are just one line of type with no paragraphing.

Why is this?

Asked by James Mason 5 months ago

Last reply by Terry 5 months ago