Firefox Support Forum

For some reason I keep getting signed out of every website, sometimes while I'm still browsing the website. I tell it to stay logged in and remember me but it does not work. It is particularly annoying with whatsapp because it considers each new login as a separate device. Is this a setting I can turn off? A bug on ublock or adblocker? please help

Latest crash report: bp-c7581c18-335d-41c6-826e-383c40231009

Firefox blinks and then crashes when attempting to visit various websites, specifically Unsplash.com (a stock photo site) but also inconsistently on other pages including Google search results pages. I have tried refreshing, uninstalling and reinstalling, ensuring all my drivers are up to date, and disabling hardware acceleration and webGL. The only time the browser works consistently without crashing is in Troubleshoot Mode.

I have a macbook pro. For some reason the time zone in the browser is one hour behind. Every page I go to asks me to use my current location, but still, the time zone doesn't update. The other browsers work just fine. I uninstalled and reinstalled Firefox, deleted cookies, but nothing worked.

Please advice

thx

Bookmarks and Passwords All Lost I uninstalled Firefox due to an error and Firefox no long was working. Upon reinstalling I lost all my Bookmarks and Passwords. I tried everything to retrieve the bookmarks. HELP - I have been collecting them for years. Most importantly all my business websites & passwords are gone. How do I recover them? There is nothing in the “Old Firefox date file”.

When I update my website, I can't get it to refresh/reload on Firefox. It reloads on other browsers. Other websites reload on Firefox when I click on the reload/refresh symbol, just this one website won't refresh.

I recently moved my other PC to Windows 10, then put on Firefox (browser). When I drop down the menu below the address bar, I see random web sites I apparently have used -- not what I want to see. I want what my laptop (Firefox on Windows 10, also) shows which is a set of web sites that I visit often. That list is fixed and does not deviate. THAT is what I want for my the other PC with the new Windows 10 on it. What setting(s) in Firefox controls this? I have attached a screenshot of the preferred drop down menu that I cannot seem to duplicate on the new Windows 10.

Thanks to all in advance for whatever advice you might offer.

My website base on the English language. How can I change my website language base on my user language? Is it possible? If it is than let me know about this. Because this will help my user perfectly understand. This is the website I'm talking about villa painting Dubai.

I pasted the website link because I wanted you to give me the best answer.

Hello Team.

I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secondary email on that account. I would like to unlink my current email from that account. What steps should I take to do so? Thank you

When I try to connect to the Etsy website I get the following message "429 Too Many Requests". I have a VPN and I have to turn it off to be able to connect. I contacted Etsy and they said it was a browser issue. Besides turning the VPN off when I want to connect is there a fix?

Hello,

How can I switch of the annoying new Firefox Fullpage Translations? It intrusively ask me each time a browse a new page. I do not need it nor do not want it. I cannot find a way to switch it off.... Mant thanks for your help. Christian

Using 118.0.1 (64-bit) under Linux Mint 21.2.

Apparent bug: Retrying failed "Web Page, Complete" case of "Save Page As..." does not retry downloading files.

1. Observed behavior:

1. With the extension "DuckDuckGo Privacy Essentials" enabled, typically if I do "Save Page As..." and choose "Web Page, Complete", then one or more files in the resulting "... Files" folder is missing compared to if the extension is disabled. This is probably as it should be. But...

2. In the downloads dropdown the download is shown as "failed". This is arguably as it should be, though the lack of information as to exactly which file download failed is unhelpful. Or arguably it is not as it should be, since from the point of the privacy extension user the download did not fail, it succeeded completely. But...

3. ***If I then click on the retry icon, it re-downloads *only the HTML*, not the files folder, and reports success.***

1. Expected behavior:

If a "Save As..." "Web Page, Complete" fails, then retry should attempt to re-download all the files, or at least all the ones thought to have failed.

It's sometimes difficult enough keeping up with changing internet but going to rely on home button and it's not there, nor is it in the customize toolbar area. So, in this-this is yet another procedure to hunt and read.

Hello! I have a problem with latest version of FireFox (118.0.1). I have a website running at https://localhost:7230. And Asp .Net Core backend running at http://localhost:5205/, the authorization is configured to use NTLM.

From the frontend I call: const response = await axios.get("http://localhost:5205/Users/GetUser", {

   params: null,
   withCredentials: true

});

and it works in Chrome and in previous FireFox 117.0.1, but doesn't work in FireFox 118.0.1.

I've checked the request-headers, they are the same except for the version in User-Agent. I guess this has something to do with the security settings. I looked at the patch notes but didn't see anything similar to my problem.

What was changed in the latest version and how can I fix this?

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password email does not work; foxfire password does not work. there is not way to make a primary password.

Dear Support Team, I didn't ask for a translate add-on, I even uninstalled it and can't find it anymore still this damn window always pops up to ask me if I want the page translated. I especially don't want windows pop-up I didn't ask for, even if they offered me 100€ for free. Please help or I can't go on using this nice browser. Thank you.

Best regards

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

Hello,

Amazon Prime no longer saves my place in TV series I'm watching. If I was 15 minutes in on episode 9 of something, when I came back it would still be in the same place, even months later. Now it doesn't do that anymore, even if I come back a few minutes later.

Amazon says Amazon Prime does not work very well on Firefox, and my issue does work fine on the other browsers, but I don't want to use them if I can avoid it. Firefox works fine for Hulu and Netflix and the others. I don't have any other issues with Firefox other than this one.

Does anyone know anything about this and possibly how to make it work like it used to?

Thank you.

Firefox v. 118.0.1 64 bit Windows 11 Pro

I used to be able to view all of my Firefox history but I noticed today that when I searched for old tabs, they wouldn't show up. When I went to view manage history to look, I found that there are only history tabs for Today, Yesterday, and Last 7 days. There is no more all history and I can't find anything older than 7 days ago. I looked at my privacy preferences and it's still set for Firefox to remember all history. Entering troubleshoot mode did nothing to fix the issue, either. How can I make it so Firefox remembers history older than 7 days? Why did it stop?

dear sir/madam

                         While trying to login to a website for which i have saved my username and password, firefox only autofills password, that too when clicked on the password field, it doesn't fill username in the username field.

Pretty niche problem, but I couldn't find anyone else with the same kind of problem. Whenever I try to download a file with "%" on its filename, the "%" character gets changed to an underscore. Like say, if I try to download a file named "Skyrim 100% save file", it becomes "Skyrim 100_ save file". Not sure why this is even happening, but it only happens in Firefox. Not Chrome nor Edge.