Firefox Support Forum

Automatic redirecting Firefox redirects to "https://www.google.com/?gws_rd=ssl" every time I am trying to open any page on a website. The page disappears after a second or two. I can open it with old version of Google Chrome or new Opera but not in Firefox. I have been visiting this website for years and now I can't. It happens in any version of Firefox I have installed.

I got an email with this subject "Please help us improve Firefox! (paid research opportunity)".

It had a link for me to complete a survey. Legit? Phishing?

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to close FF before it will open it again. AFAICS It happens randomly.

It may be relevant that when using CCleaner, it often (randomly) hangs when cleaning FF internet cache and says FF needs to be closed when it is already closed and does not appear in task manager. If i ask CCleaner to close FF, the application hangs.

Less likely perhaps to be relevant: i got a rogue change of Favicon on one site. I eventually deleted the relevant file hoping the Favicons would repopulate. Most have, but many haven't including hotmail and protonmail sites.

There seem to be many causes/solutions to FF hanging but i thought these specific circumstances might make it easier to suggest what the problem is exactly and how to fix it.

Thanks.

I have multiple "instances" of all of my bookmarks in my Library--specifically, the Bookmarks Menu, the Folders within that menu and all of the individual bookmarks within each folder. (See attached; I'm just keeping the Bookmark Menu level but trust me, each one of those 5 instances has the exact same list of Folders and associated bookmarks.) I just want to see ONE instance of them in my library, not all of these redundant instances. When I delete ANY bookmark or folder in ANY of the multiple instances, ALL instances of that bookmark or folder get deleted. Searching the forums, I get solutions for combining duplicates, or backup/restoring bookmarks, or "turning off sync." But none of these relate to my issue (e.g., sync has never been on). They don't act like duplicates (where if you delete one the other remains). It acts as if there are multiple "pointers" to the same menu/folder/bookmark.

Can someone please assist with how I can get rid of the redundant instances/listings of the Bookmark Menu, folders and bookmarks without deleting all of them? I'd ideally like to keep the first one, underneath the Bookmarks Toolbar, so it shows up at the top of my screen.

Thank you.

My favorites/bookmarks has too many duplicate saved web sites on it, How do I remove the duplicates? This was not of my doing most have been repeated on my favorites bar/list 3 or more times. I am not sure how to delete the duplicates and not the originals. Can anyone Help me with this?

I do a LOT of research. That said, I guess I could go through MONTHS of history, but it would take forever to find them again. I happened to have two windows open, one with all my tabs, while the new window only had three tabs open. I needed to restart my Win 10 computer for a late security update, and yes, I did/do have my settings set to retain all open tabs. Well, when I went to shut down Firefox ver. 117.0 64bit, I closed the window with all my Important tabs down first. And lastly, the window with only the 4 tabs.

There was NO WARNING, NO POP-UP, NOTHING, that I was about to lose over 50 tabs!!!! Some having been opened for months (no, I don't shut my computer off unless I have to). So, the next time I opened Firefox, all I saw was 4 tabs.

THIS ISSUE needs to be addressed IMMEDIATELY. People NEED to know about this bug until fixed or a TWO LEVEL WARNING GIVING OUT VIA POP-UP, that they will lose ALL OF THE TABS if they shut down the wrong window first.

Ever since switching to Windows 11 I've had an issue with Firefox. Any time I copy something in Firefox, be it image, article text, or even a url from the address bar, I cannot paste it anywhere, and my copy and paste stops working. The only way to fix it is to close Firefox, and then run rdpclip.exe as an administrator. I've confirmed the issue only occurs if I try copying from Firefox, as it doesn't happen in Edge.

Does anyone know what might be causing this. It's very frustrating.

Does Firefox allow you to use a webmail service such as Yahoo for Firefox's mail functions. Every time I try to make Yahoo the default mailto app, I can't find the actual app. Can I make Yahoo mail the default mailto app, if so how?

Hello,

When I try to log in to my Firefox Sync account with my email address ( morgan@eml.cc ), it takes my password and then says I have to put in a verification code that was emailed to me. I put in that code, and then instead of logging me in, sends me back to the password page with a message that my password was wrong.

However, if I intentionally put in the wrong password, it immediately tells me it was wrong instead of doing the verification code thing. So I feel pretty certain I'm putting in the right password.

I had to create a new account just to ask this question; thankfully I had an email address I hadn't associated with a Firefox account yet.

Thanks in advance!

-Morgan

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run it, i get an error. There must must be something wrong.

I've used Google as my preferred search engine since Google became available...

Now, I get asked repeatedly if I want to sign in to my Google account, too many Sponsored websites, location location location, and type in once, my search results need streamlined, but I cant see what I wrote the first time!

Don't waste my time please with a technical response asking me did I control + alt+ no I didn't I don't operate like that.

Give e a simple fix... I'm growing tired of the constant updates to Fire Fox... never had these issue when the browser came out... supposedly a more user friendly private browser.

THX

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski

Secure Connection Failed

An error occurred during a connection to app. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Mozilla's issue, as the Chrome is working perfect.

Certificate Dropa Sep 20, 2023, 8:55:35 AM

You don't indicate what or where this certificate is coming from for any forum user to know what is happening or why it's not being recognized by the browser.

When I look at my history for a period other than "Today", it starts off with entries more recent than what I want. For example, if I click on "Older than 6 months" it starts off with hundreds of entries that are URLs I went to DURING the last 6 months -- but only a small minority of them in fact. Why does it do this? Is it just a bug?

Also, I notice that in the menu "Organize" there are things like "Cut", "Copy", and "Paste". What are they for? And what does "Restore" do in the menu "Import and Backup"?

I have had Firefox for three days now, and I was trying to watch some videos on Netflix, but I got this error that the DRM was not installed. I did not have any plugins installed or VPN on either. I was looking for steps to solve this but came to a dead end. I tried looking into the console, and it gave me errors with turning off/on the DRM. I would like to get some help with this.

Firefox for MacOS will not accept my new Primary Password - the exact same password that Firefox on my iPhone & iPad did accept! Firefox for MacOS keeps telling me the password is incorrect. I am using MacOS Ventura 13.5.2 & Firefox 117.0.1 (64-bit).

When clicking a web link from the "Finder" (and Firefox is inactive/closed) a blank google search page opens. If Firefox is already open the desired link will open

See pix. I have my PC set to NOT auto update, yet it still does. Every time you guys post an update (which is super frequent) it locks up my PC for an hour or more! I have to restart it several times before it reconnects to the internet.

I have just started using Firefox and ticked that every internet tab is Firefox but every time I click new tab, it states "search with google or enter address" I cannot get into about:config to then get to browser.newtabpage.pinned How do I get rid of this Google message?