Firefox Support Forum

Hi all. I've been using Firefox for years on my Mac. It's my browser of choice.

A couple of days ago, my Mac installed an OS update (v13.5.2). After the reboot, I opened Firefox and discovered that it, too, had installed an update (v117.0). But when I got into Gmail and tried to turn on desktop notifications, it said this:

Note: Notifications have been disabled in this browser.

And it's right--no other sites are sending me their usual notifications, either.

My problem is, I can't figure out why notifications are disabled in Firefox suddenly. I didn't disable them. I've tried clicking the lock on gmail's site and setting its permissions to allow notifications, but they aren't coming. I've checked my Mac's preferences, and Firefox has notifications enabled there, as usual. Gmail works fine on Chrome--notifications are working. I've tried reinstalling Firefox--no change. I've tried running Firefox in troubleshooting mode--no joy. Other sites aren't even asking for permission to send notifications. Like Gmail, they appear to believe notifications are disabled in the browser.

I've searched the web for solutions, but I can't find one that tells me where the enable/disable switch is. Can some kind soul please help me out here?

Thank you SO MUCH in advance!!

Greetings,

I created a theme for myself via the Firefox Colors add-on, downloaded and uploaded the .xpi file to the Firefox add-on store and got it working great. However, I made one color tweak and when I went to upload the new .xpi file from Firefox Colors and when I go to manage my add-ons to update a new version, after uploading the updated theme, I get the following error:

"Version 1.0 already exists."

Not sure where I can go from here, but appreciate any help to get me able to update my theme.

If needed, here is my theme just in case: https://addons.mozilla.org/en-US/firefox/addon/gnome-adwaita-gtk4-dark/?utm_content=addons-manager-reviews-link&utm_medium=firefox-browser&utm_source=firefox-browser

Dear help team,

First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe.

I recently got a new Macbook. I've installed Firefox to it (my primary browser) and want to sync Firefox to it. I have Firefox on my iMac and my iPhone. However, my password is from 2014 and I can't seem to remember it no matter how many times I try. If I choose a new password, it gives me a warning that I will lose my account information, including my bookmarks, add-ons, history, etc. I really don't want to lose that info! I have spent a long time personalizing my Firefox.

Pleeeease tell me there's some other way to sync Firefox to my new laptop (when I can't remember my super old password).

Thanks in advance for your help! Best, Jason

After installing the addon FoxyProxy and Wappalyzer , its ui language was broken! if i copy those text form the ui and paste it anywhere it shows the correct text. other extensions dosn't have that problem. How to fix this?

Hi, I'm having this problem of videos not playing in some websites for a long time now, not even sure how long anymore. It started on Twitter, where I get the error message "The media could not be played". Some time after I got it on Instagram where I get the message "Sorry, we're having trouble with playing this video. Learn More". More recently I subscribed to the Nebula service and got a message there as well "The media could not be loaded". Differently from other people I don't have this problem on Youtube, over there everything has always been fine. I have tried every workaround on this, I have seen many tutorial videos and articles and tried everything and nothing worked. Running on Windows 10

Some things I have tried: -cleared cookies and cache; -disabled all add-ons, removed them even; -checked if firefox was updated; -checked if graphics card drives were updated; -opened websites on incognito mode, nothing changed there; -started Firefox in troubleshoot mode, nothing changed there; -disabled graphics hardware acceleration in Firefox; -enabled autoplay; -reset firefox; -changed my pc actually, installed firefox, got the error and reset firefox again;

Could anyone help me with this? Is this normal?

In Edit > Settings > Search > Search Bar I see a radio button labeled: "Use the address bar for search and navigation"

How do I turn that function completely off?

Hello ! ..I need help ! I accidentally refreshed Firefox, and now I cannot re-open all the tabs and the 2 windows I had prior to the refresh -- is there a way to get them back ?! I really woudl hate to have lost them all... Cheers

This has been asked here before but I've tried EVERYTHING that was offered that time, none worked.

I've used Firefox since the start, and before, I used Netscape in the 90s. I'm ready to move to another browser forever if I can't fix this. Can anyone help please?

Only thing that worked was dumb workaround of changing my Home URL from https://www.google.com (which takes about 60 seconds to do a search) to https://www.google.com/search?q=BipTunia

The second works. (Was the last search I'd done, it worked, so I used it. Works fast if I delete the word it puts in the search field, do my new search and hit Enter)

I'm on Win 10, latest version (117). Fast computer, no viruses. All other programs closed.

Search on main Google URL works fine with same Google account on other browsers, not Firefox.

I HAVE TRIED ALL OF THESE (WITH NO JOY), plus rebooting Firefox every times;

--Cleared all cache, data and cookies. --Reset Firefox --Tried Firefox in Safe Mode --Signed in with different Google account. --Signed out of Google account. --Reinstalled Firefox --Tried with and without Hardware Acceleration on --Changed default Firefox Theme

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

I'm trying to connect to my Schneider XWPro Gateway for access to my solar inverter, and security policy on Firefox no longer't allows access. I can access using Safari by explicitly allowing access. Error from Firefox is as follows:

Secure Connection Failed

An error occurred during a connection to 192.168.1.120. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Your error message states there is a problem with a certificate conflict, however there is no apparent way to tell which certificate is causing the conflict, so there is nothing I can do about it. This is a new problem, I have been able to access this device in the past.

Any suggestions?

I need to disable this horrible translator that is now showing up on top of every page I visit, It keeps showing up even after choosing a translation or disabling translations for that language. That is probably a bug, but I don't want to wait for a fix, I need to be able to see the pages I visit completely, this thing prevents me from clicking buttons and and is really anoying.

This is the built-in translation feature since I do not use any translation plugins, and started showing up after an upgrade.

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

I hope this applies here. I tried using the "-p" command fro Librewolf. Wiped out my sessions and settings.

Is there a way to do this in Firefox and or Librewolf?

Recently, when I try to play a video on YouTube on Firefox, there is a flickering brightness effect (some aspects of the video seem to flicker bright and dark quickly) which is distracting and makes it difficult to watch anything. The effect persists even when launching in troubleshooting mode, and disabling hardware acceleration and restarting appears to have no effect. I have also been unsuccessful refreshing Firefox. Nevertheless, this issue is absent on Safari and Chrome when watching the same video.

Watching a solid colored video like this helps see the issue best, if it is happening to your device: https://www.youtube.com/watch?v=hJmFYZEcpZA The brightness switch is visible even when pausing the video.

When I find the same video two different places (ex: the Apple Sept 12 Event on Apple's site, versus on YouTube) only the YouTube video has the issue. However, I can't find any settings to change on YouTube to help this.

I have a problem with PDF showing.

If I take PDF generated by the lilypond and I open it from link like https://gitlab.com/lilypond/lilypond/uploads/f51162c65d5194db6dd3b4fb86fa4e42/bug.pdf, PDF looks well. If I open same PDF from disk by using link like file:///tmp/bug.pdf , PDF looks different (wrong). Some ledger lines missing.

I am running firefox 117.0 (64 bit) for Arch linux.

version 117.0 about to update. I am a SQL Server specialist, and know virtually nothing about web servers, browsers etc. I need to access the AZURE Portal in a private window to give access to a legacy login. I am now getting the firefox enable HTML5 Storage (Local and Session) in a private window before I can continue. I can get in fine in chrome without doing anything at all. What do I need to do in words of one syllable, such as go to the 3 bars, find this option, change this to that etc. Apologies, but any developer technical words about the web, or browsers will make my eyes to glaze over! It was all working up to about 1 week ago - new version with new options? Thanks, Clive

I use Firefox on a PC to access Facebook (website, not app). This week the Messenger/Chat feature stopped working. I click the icon and it opens but nothing appears in the box, it just hangs. There is an option to open in its own window, but that also is blank - no past messages, no contact names, no ability to start new message. When I log onto Facebook in Edge, Messenger works fine in Facebook.

I've tried everything I found on the internet for this issue - updated and refreshed Firefox, cleared history/cache/cookies/site data, uninstalled and reinstalled Messenger, refreshed Facebook to initial settings, used Firefox in troubleshooting mode, reset everything, turned off browser, turned off my computer, used shift key to reload tab - nothing has worked. There are some instructions about stuck cookies, but I didn't understand them so I didn't try that one thing. I've gone into every menu I can find to try to figure out this issue, which isn't the end of the world, but I would appreciate some other ideas for what is suddenly causing this. Because now I have to redo all of my settings and preferences and logins and the problem still isn't fixed.