Firefox Support Forum

my Other Bookmarks is no longer in my bookmarks toolbar. I have two laptops and the other one is perfect. I tried sycing many times, I did a restore (which I shouldn't have) but nothing makes them reappear. While I can access these bookmarks from the menu bar, I want to see it in my bookmarks toolbar. It did not fall off into my customized overflow either. Whaaaatttt is going on? I need to put it back asap without spending hours trying to make this simple thing happen. Also, why did it disappear? And why won't a sync bring it back?

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, settings, etc.

Since last few days, whenever i want to save a file from Gmail, it is taking me to that one folder (destination) which i had used few days ago, probably before the latest update.

I navigate and go to the folder i want to save the file in and then finish the download.

But unlike before, the next document which i am trying to download, opens the download box to save in the old folder (not even the default "downloads" folder) instead of the folder in which i have saved the file moments ago.

I have checked the settings and everything is okay there.

This has severely impacted my working and is causing immense inconvenience.

Is this a bug? Do i need to reset my firefox? Please help!

Running Windows 11 on a Dell XPS 8930. Internet download speed is 100Mb/sec. With every update of Firefox it seems to take longer and longer to launch Firefox and load open windows and tabs. Several minutes of the back and forth ball on each tab. I can launch Chrome and its windows and tabs load almost immediately. What can I do to improve Firefox performance, short of abandoning it?

Ever since the last update this website after running for a few minutes gets choppy and slow then crashes. I have to restart my computer to clear the problem. Running Windows 10.

I can no longer access the website www.att.com. I receive the following error message. I've deleted history cache and cookies but still can't access it.

Access Denied You don't have permission to access "http://www.att.com/" on this server.

Reference #18.14ad3c17.1692143272.3762eaa6

Any suggestions? It works fine via Microsoft Edge

Hi. My Firefox keeps selecting multiple tabs, and I can't fix it. When I try to switch tabs, it only selects it as once of the "group of those tabs that I want to move, delete etc." The "chosen tabs" turn blue when I tap them, and I cant get this feature off.

Only solution that I have found, is restarting my laptop. Please help. I do not wish for this to continue its very annoying.

Thanks.

To repeat, in trying to connect to J. Lawson site for sending cards I received a message regarding cookies being cancelled through the browser I am using. As I stated above, I am 88 and have very limited knowledge regarding the computer. I wouldn't have a clue to cancel anything. This has never happened before. Could this be the result of Norton trying to update my "drivers"? Thank you for the help and thank you for fixing this. I do not want cookies deleted or whatever you folks call it. .

I have discovered that some of my downloads change format upon being saved. The new format is a single line text (including pics) and is hard to read or make sense out of. How to prevent this from happening and also how to change current downloaded files back into a readable, usable format? Must all these be deleted?

Can someone assist me in restoring my Peer's Certificate? I mistakenly did something that must have deleted it since I cannot log in to Xfinity account. Error message indicated that its: SEC_ERROR_REVOKED_CERTIFICATE. How do I get back to normal?

I reinstalled my Windows and then wanted to log in to my Firefox account but I forgot my password, when i recovered it all of my data we're gone, I didn't know that it would erase my data. Can I somehow get it back?

When i set up a new windows 11 install, i installed firefox, like normal, and 90% of my data wasnt there! my history from the last few months isnt here and my bookmarks! My passwords and ext are saved though, can i get it back? Aswell, when i restart the browser, all my new bookmarks and data goes away too!

It is absolutely unacceptable that Firefox does not offer the option of saving a file in its original file format. I well understand the advantages of WEBP and AVIF formats for bandwidth conservation, but the fact is that these files are not supported by many software packages, so I want the original file formats.

Setting "image.webp.enabled" to "false" breaks many websites, YouTube most prominently.

Being forced to download a potentially risky extension to the browser in order to do something the browser should support natively (and actually does, because it has to, even if it's disabled by the developers with no way for users to re-enable it) is not an acceptable solution, especially when that means the extension isn't actually saving the original file, be re-converting it back to the original format, which is most often potentially a triply lossy conversion. The original JPEG is a lossy conversion, the server converting it to WEBP on the fly can also be a lossy conversion, and then the extension reconverting it to JPEG is yet another lossy conversion. Just give me the original JPEG.

I'm fine with viewing WEBP images, but if I'm saving an image, I don't want WEBP, I want the original. Why is this issue being forced by the Firefox developers? What deal have they made with the Google devil that they are preventing users from having access to original files?

It can be extremely difficult to figure out what is the latest information on this subject, so I'd appreciate recommendations current to 2023-08 as to the best way to handle this problem.

After browsing the internet and leaving the browser open, my computer obviously goes to sleep. After i wake up the computer and try to use the browser the browser will refresh the page that was open before instead of opening the URL i type in. example. I browse for book titles on information technology management. I go to bed without closing the browser. The next morning I unlock the machine. The browser is in focus. I type www.google.com in the address bar. The page with the book titles from previous session refreshes and Google does not open. Only on typing the URL again will it open.,

I have searched for a solution but could not find it.

After installing some add ons (video download helper, privacy badger, ad blocker, facebook container) they are installed according to add-ons manager but don't show on the tool bar.

Having the exact same issue as [this one] and [this one].

In Firefox, a virus warning is persistently being triggered by an old threat that was mitigated (deleted) long ago, but is still showing up in [Windows Defender Detection History].

I believe the problem would be solved if Firefox would ignore the detection history, for threats that have been mitigated.

One option would be to turn Firefox warnings off altogether, and leave everything to Windows Defender. I don't want to do that just yet.

I did try to clear that history, to no avail. Here's what I tried.

- [Clearing the event log] - [a support tip from Microsoft] - Is there some process holding on to that directory? ProcessExplorer nor Resource Manager find it, not by DetectionHistory nor by its handle, as per [this post] and [this one] - Navigating in Windows Explorer, I can't get any further than "C:\ProgramData\Microsoft\Windows Defender\scans". That is, I can't get to "C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service\DetectionHistoryhistory". - Trying [these tips] did not help either. Even when I'm user `nt authority\system` who owns that history file, I can't delete it. Access denied always. Running `chkdsk` with the `/sdcleanup` option did remove other, empty subdirectories in `...\DetectionHistory`, but not `.\13\68295B79-72DC-433F-88C7-42E23422F5D8`. - [this] limits the time to keep the detection history. I set it to 1 day, checked two days later, it was still there.

I'm on Windows 10 Pro v 22H2 build 19045.3324, with Firefox version 116.0.2 (64-bits).

Screenshot of warning and detection history attached.

(edited to fix the links - do not use the '|' but use a space) - c

Unable to access the login and primary password link. this doesn't show up on my accounts page. My accounts page does not "privacy & security" option. The lack of a primary password is blocking me from getting some online personal info I need.

Hi! I just moved over to Firefox from a different browser, and there this minor thing that I noticed. Whenever I put a video on full screen, it looks like it alters the aspect ratio of my screen? Like there are black bars at the left and right of my screen instead of it filled all the way. Its very minor but it bugs me every time. Is there a way to fix this or not? Thank you!

I am using a Macbook Air M2 btw.