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  • Archived

Web Page Displays Affected By Latest Update

Since uploading the latest update today many of my webpages no longer appear properly. I have given you an example of one which has the URL of https://www.newsnow.co.uk/h… (read more)

Since uploading the latest update today many of my webpages no longer appear properly. I have given you an example of one which has the URL of https://www.newsnow.co.uk/h/Sport/Football/Premier+League/Tottenham+Hotspur?type=ts You can see from the screenshot image that is added to this message what I mean. This is happening on quite a few websites now. Can you please advise a remedy or address the problem ?

Best regards Gary Roe

Asked by stanstyman 9 months ago

Last reply by Paul 9 months ago

  • Archived

many sites would not load now

Hi, As of last 2 days (since the last upgrade) Firefox does is stuck on some sites. Some features on facebook would not load Some sites say that the servers take too long… (read more)

Hi, As of last 2 days (since the last upgrade) Firefox does is stuck on some sites. Some features on facebook would not load Some sites say that the servers take too long to respond - say they have troubles reaching servers. Some sites refuse to login or stuck (chesstempo)

Note then I tried all this on Opera - all worked. What could be the issue? cleaning cache did not help.

thanks, Mark

Asked by more.skhug 9 months ago

Last reply by Paul 9 months ago

  • Archived

Anoying Full screen warning message.

I've opened a video in Full-Screen on my 2nd Display. I know it's in Full-Screen. I am watching this in Full-Screen on my 2nd Display. I do stuff on my 1st Display and i … (read more)

I've opened a video in Full-Screen on my 2nd Display. I know it's in Full-Screen. I am watching this in Full-Screen on my 2nd Display. I do stuff on my 1st Display and i am watching a video on my 2nd Display in Full-Screen at the same time. When i switch back to 2nd Display (click with my mouse on the video which is running in Full Screen), a warning message will pop up that i am watching a video in Full-Screen. YOU DON'T SAY!

I made changes in my config full-screen-api.warning.timeout = 0 full-screen-api.warning.delay = 0 full-screen-api.transition.timeout = 0 full-screen-api.transition-duration.leave = 0 full-screen-api.transition-duration.enter = 0

It's working until i leave my mouse pointer on my 1st display and click on the Full-Screen video on my 2nd display with the Full-Screen video which is running in Full-Screen on my 2nd display in Full-Screen because wanted in Full-Screen on my 2nd display.

If you answer is cause of security reasons, i saw this JOKE Phishing attack example on https://feross.org/html5-fullscreen-api-attack/ So explain me why "full-screen-api.mouse-event-allow-left-button-only" is set to True?

I know many People are mentally challenged but do not punish us. So tell me how can i remove this Full screen Message warning entirely.

Thank you.

Asked by alex305 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Unable to load any website, including Google Instagram

I've been having issues with Firefox since the latest update. Currently using Windows 11 on Lenovo compact PC. I cannot load any Google related website and some other s… (read more)

I've been having issues with Firefox since the latest update. Currently using Windows 11 on Lenovo compact PC.

I cannot load any Google related website and some other specific websites, including Instagram, Airtasker and Youtube. All documents on Google drive are inaccessible, Gmail cannot be opened and Instagram is only showing feed from yesterday. Google Maps appears to be working fine but I'm not sure if this is just luck. It seems all saved content (via cookies?) are normal, but I cannot get any real time update.

I've tried removing cookies for Google related website but it does not work. Have also reboot and restarted several times. I would want to avoid reinstalling Firefox as it's time consuming and I might lost all my saved logins.

Asked by Master Ebubu 9 months ago

Last reply by Paul 9 months ago

  • Archived

Unable to load full page

After the newest update Firefox fails to upload some pages. I reset the internet and wifi but that didn't fix the problem so I try Edge and it worked fine.... For examp… (read more)

After the newest update Firefox fails to upload some pages. I reset the internet and wifi but that didn't fix the problem so I try Edge and it worked fine....

For example Facebook load fine but if I try changing the cover photo the menus (pull down panel) never appears. Earthlink home page never uploads. etc.

While I switched to MS Edge all the pages mentioned above worked fine.... so it is not the Wifi or the internet connection

Asked by p3w1p4r1 9 months ago

Last reply by Paul 9 months ago

  • Archived

How do I recover my main account? I'm in a pickle

I downloaded a app on my Macos Big Sur workstation (https://kevin-de-koninck.github.io/Clean-Me/) and I ran it (I did not have the option "User Preferences" Selected) Som… (read more)

I downloaded a app on my Macos Big Sur workstation (https://kevin-de-koninck.github.io/Clean-Me/) and I ran it (I did not have the option "User Preferences" Selected) Somehow, after rebooting my computer shortly after, it had logged me out of my Firefox account. That shouldn't be a big deal right? Somehow at the same time my Lastpass password program does not have that account saved in it. It has a secondary account ( that used to be the primary, but I guess I switched it at some point) that I can login to, however whenever I login to it, it says

Asked by ruevaughn1 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Firefox 116 broke firefox

So, today i installed the latest update to firefox (at least that's when i was notified). I installed it. Then for some reason i got notified it's not the latest version … (read more)

So, today i installed the latest update to firefox (at least that's when i was notified). I installed it. Then for some reason i got notified it's not the latest version and installed another through about -> help. I usually keep it up to date so not sure why 2 installs in same day. In any case, i am now on 116.0.1 64 bit. And that completely broke my browsing and firefox.

Some of the issues im experiencing. 1. Google search is not "working". I type something into the search bar, and when i press "enter" on the keyboard, it just moves to next line and i can type again. This however was not happening before. It works normally on chrome/edge and only started happening on this release. 2. Almost anything "interactive" is broken, or not functioning. For example, my chess.com settings cant be loaded no more. Loads it fine in other browsers. 3. Youtube is not functioning properly. Sometimes it loads, sometime it doesn't 4. Some pages aren't rendering properly.

It's as if javascript or some other thing is not loading anymore. I tried moving back to older versions, however, that did not fix anything. Everything was fine untill i upgraded today.

Asked by mymail444 9 months ago

Last reply by Paul 9 months ago

  • Archived

After new update (116.0.1) I am unable to login to numerous sites

I have noticed that I am unable to login to my account at numerous sites after the latest upgrade. Tow of the most notable are https://us.norton.com/ where nothing happe… (read more)

I have noticed that I am unable to login to my account at numerous sites after the latest upgrade. Tow of the most notable are https://us.norton.com/ where nothing happens when I click on "my account" and https://secure.hushmail.com where I am put into an endless loop when trying to login. They both worked flawlessly before the update.

My security setting in Firefox remains set to standard so nothing has changed in that regard.

Help!!!

Sincerely,

Karl Wolff [removed email from public]

Asked by wolffman99 9 months ago

Last reply by Paul 9 months ago

  • Archived

all my bookmarks, settings have disappeared

Firefox 115.3 kept crashing on opening. I tried Safe Mode, but that also just crashed straight away. I'm not aware of any changes that have been made that might trigger t… (read more)

Firefox 115.3 kept crashing on opening. I tried Safe Mode, but that also just crashed straight away. I'm not aware of any changes that have been made that might trigger this. I've not changed any settings, or Add-Ons, or anything like that.

Even though I was supposed to be getting the latest updates, I was not informed of 116. So I have now downloaded and installed 116, and everything has disappeared. Bookmarks and settings, all gone.

I know they still exist, cos I can see them in Firefox 112 on my laptop. But on my desktop, it's like a virgin installation.

Help!!!!! Thanks for reading.

[Mac OS 13.0 Ventura]

Asked by Atom7 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

PC boot > firefox opens > some browser tabs come up blank

Please attribute the poor performance - the unresolved tabs, i.e. appearing blank - to something specific. The blank tabs phenomenon just occurred for the first time 2 or… (read more)

Please attribute the poor performance - the unresolved tabs, i.e. appearing blank - to something specific. The blank tabs phenomenon just occurred for the first time 2 or 3 days ago. I found 1 of the unresolved urls in bookmarks, which was lucky, as I no longer actively populate bookmarks.

The other ghost tabs I just deleted since I couldn't remember the urls.

The ghosts were in the pinned tab area.

Thank you.

Asked by MoonTN 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

smooth scroll comes back in firefox 116 productivity-

not talking about settings smooth scroll. I have it disabled. but with the new update when clicking in the scrollbar, it has smooth animation and scrolls 10 times slower.… (read more)

not talking about settings smooth scroll. I have it disabled. but with the new update when clicking in the scrollbar, it has smooth animation and scrolls 10 times slower. fix it.

Asked by susmoys 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Firefox sites not loading

Many websites aren't working or aren't showing any data. Like Spotify. It looks like its open, but no data appears. I've updated the latest version. Chrome works. But … (read more)

Many websites aren't working or aren't showing any data. Like Spotify. It looks like its open, but no data appears.


I've updated the latest version. Chrome works. But Firefox doesn't. Help!

Asked by turtlegoats 9 months ago

Last reply by Paul 9 months ago

  • Archived

Newly broken add-ons

Just FYI, these two add-ons now cause problems when loading some web pages. Just started this AM (8/5/2023): AdBlocker Ultimate by AdVoid version 3.7.28 Disable Autoplay… (read more)

Just FYI, these two add-ons now cause problems when loading some web pages. Just started this AM (8/5/2023):

AdBlocker Ultimate by AdVoid version 3.7.28 Disable Autoplay by Ed Gar version 1.2

Thanks, KW

Asked by kmweber.kw 9 months ago

Last reply by Paul 9 months ago