Firefox Support Forum

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

Hi, I have a problem and I can't find any solution.

I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank is made before the last character.

For example, like this. '안녕하세 요', '반갑습니 다', '오늘 은뭐하세?요 ' like 'firefo x', 'googl e' How can I solve this problem?

After installing Firefox 116.0.1, I find that while browsing websites I must disable AdBlocker Ultimate to view products on some sites. This was not a problem in previous versions. Oh, I just tried doing a search using DuckDuckGo and results were not displayed unless AdBlocker Ultimate was disabled. Other than allowing all ads on all web pages, what can I do to correct this problem? Thank you.

All of a sudden this morning Firefox is displaying pages (my purchases on Amazon) in Times Roman font. On other sites, I hover over a link which should be active, but clicking does nothing. YouTube doesn't play, just hangs with the in progress circle spinning. Anybody know what can be causing these issues? I've rebooted my Windows 10 laptop several times, but I can't Firefox to work.

Thanks for your help.

Until recently, this extension had worked well on YouTube, where downloading videos has usually worked for years without an issue.

However over the past month or so, when using the Linux system, it's become impossible to download any video from YouTube, without an error popping up after a couple of seconds.This occurs whatever choice of aspect for a video is available, be it in mp4 or mkv format. I should emphasize that this issue only seems to occur on YouTube. Other unrelated sites that host video-sharing still work with Linux.

In Windows 10, Video DownloadHelper with YouTube still seems to be working as normal. So any ideas why I can no longer use this extension with Linux and YouTube?

Regards,

How can I recover the history that has been deleted from firefox? Already there is an article from 2020 which says to find index.dat file but there is no .dat file that i can find. I am looking for the file in the following location: AppData\Local\Mozilla\Firefox\Profiles\83ctti6r.default-release\cache2 and that location is the only one with a file named index but it is without .dat extension. If that is supposed to be the file that I am to use then which .dat file reader do I use to open it and recover the history.

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_error_revoked_certificate if I go to my bookmarks I can sign on????? My wife has a seperate sign in on windows 10 and the same thing is now happening to her, never happened before today

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

I've always been able to copy & paste text from other places to Whatsapp Web in Firefox Desktop computer before. But starting today, it's not working. It only works when I copy & paste text from Whatsapp Web inside but not from other software like MS office or Slack. It's very frustrating! I wonder if it has something to do with the newest Firefox update. Please fix asap!

I have windows 7. On August 1 Firefox automatically uploaded version 116. Now my computer is running very slowly, and is taking a long time to load pages on the internet when I browse the web. I just learned searching the web (I never go any notification from Firefox) that version 115 was going to be the last version for windows 7, so how did I get version 116 automatically loaded onto my computer? How do I go back to version 115 which was working great? I right clicked on the Firefox icon on my desktop and clicked restore previous version and it states there is no previous version there. How do I go back to version 115.

When I open `about:preferences` tab, `Downloads` directory is created in my home directory, despite my downloads directory is different. I've read issue 474718 which states that it was fix but i still experience it. Linux x86_64

Hi folks.

I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them.

I have recently "evolved" to using a computer monitor. Before then it was an old flat screen TV - 1336 x 768 resolution (there about).

Now I have a 1080p monitor and things are different.

I use Node-Red (dashboards) and they took a beating with the new size.

I've set THOSE tabs to 133% magnification - and yes that isn't the correct size to emulate the TV. But I only thought of doing this a fair way down the track of trying to rearrange the layouts. (MY MISTAKE)

But I realised that at least not too long down that rabbit hole.

So that WINDOW is set to 133% zoom. But just now I tried to zoom out of another tab on that window and realised that the zoom on the other tabs is changed too.  :(

Am I missing any tricks? I know I could move THOSE tabs to a whole new window and that's that. But in the bigger picture I just want to check.

Hi,

Because numerous things did not work with version 116, I downloaded previous version of the browser and installed it. When it started it said something like "you are trying to use the previous version so some things may not work, would you like to create a new profile?" and there was a choice "yes" or "exit". So I chose "yes" - because how creating a new profile could mean something bad? But it did - it deleted all my bookmarks and settings. I have used mozilla for years, everything was in it. How to restore the bookmarks and everything back? It, by the way, upgraded itself to 116 anyway.

hello! i'm looking for a way to adjust the settings, if there are any, to copy and paste PNG images with firefox and keep their transparency intact -- rather than the solid black it has now. as i understand it there's been similar issues as of 8 months ago, but i'm unsure if anything else has changed in that time.

i'm not a full-on graphic designer or anything but i do use this fairly often as an artist to look at references and such, and as someone who's recently switched to firefox from chrome (which does support this feature) i'd like to know if it's as easy as clicking something in a menu or if that's not an option altogether. thank you in advance to anyone willing to help!

Bank has changed access requirements to require geo-location when logging into account. Under Firefox settings, I found the geo-location settings screen; however, have not found how to add my bank's website for the purposes of allowing access to my geo-location when accessing their online banking services.

The only options listed were to delete 2 listed websites with geo-location access.

There is no add button to allow geo-location access when logging into my bank account?

Thanks for your assistance.

Regards,

Ed Terry

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on that iMac. On our other iMac, New York Times articles load fine and the ads are present. I've looked in the Firefox settings on both and can't find any significant differences differences that would create this problem.

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a friend of mine who uses IE cant load them either, however, she CAN load them on her Tablet. As a historian, I really need to get these records for my research, so I was wondering if someone could go to the site and see of the records appear for them to be downloaded. This is a direct link to one of the records:

link text

While this is the main page were you enter the name you are looking for: link text

If you discover anything, please let me know. Thanks!

Firefox with only this tab I am submitting this to, NO extensions as it is a brand new OS/machine, memory over half gig, in firefox task manager, GPU is over 300mb. This makes the browser literally unusable, tried resetting, renaming the profile file, logged in with my account, turned off hardware acceleration, rebooted the machine, nothing works...