Firefox Support Forum

I have a really niche case which there's probably no solution for but I want to ask just in case:

I'm happy with the behaviour of Firefox opening PDFs as it does currently except in one case: eBay shipping labels. When I buy a shipping label on eBay it presents two buttons: one is open and one is download. When I click download it both downloads and opens in a new tab. I can disable Firefox opening PDFs to stop that but then that affects my experience every time I try to open a PDF everywhere else.

Is there some way that I can stop Firefox from opening PDFs but only when they're opened from links that look like this? https://www.ebay.co.uk/ship/single/api/label-service/label/4049d9b7-5563-47e9-b181-6d0f50a6101e/download?printable=true&pageFormat=RAW&useImageFormat=false&attachment=true&consumer=LABELUI_SINGLE

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something else) or appears in the bottom of the search bar. They disappear if I clear all my search history but then I have to re-log into every site on my browser.

How can I delete those suggestions/make them not appear anymore without loging out? I have tried checking the autofill settings but everything is password related.

When I am leaving the browser idle for long periods, I get crashes.

bp-7e1253aa-e009-48e9-b246-08cba0230807 8/08/2023, 7:55 am View bp-3db49229-a338-4eb4-abec-652320230807 8/08/2023, 7:58 am View bp-9c00c371-c116-4ed0-88a7-36ee00230807 8/08/2023, 7:58 am View bp-478afbdf-7001-4b5f-831a-df3fc0230807 8/08/2023, 7:58 am View bp-445a43bd-e3fe-4330-b404-9379e0230807 8/08/2023, 7:58 am View bp-23850092-c82c-474f-9b02-7d8f70230807 8/08/2023, 7:58 am View bp-7e97fd11-77b5-4a86-b0db-02c0b0230807 8/08/2023, 7:59 am View bp-22476e54-d355-4466-83a9-d2c990230807 8/08/2023, 7:59 am View bp-80618bfe-8113-4567-a19f-9fd450230807 8/08/2023, 8:16 am View bp-dc2938ae-b8ba-4aa2-a2b5-5780b0230807 8/08/2023, 8:16 am View bp-0ef7d089-1643-413b-ac8e-0cef80230807 8/08/2023, 8:17 am View bp-2dae2595-31d3-4764-bdf2-5c5070230807 8/08/2023, 8:17 am View

Any help would be appreciated.

Hi, my problem is as follows:

I have tried to login but i don't have auth code(my google auth doesn't have firefox on it anymore) or recovery key(Windows 11 install reset my pc event tho i asked it to keep my date/files). Anyway at all to get back onto that account? I have access my emails and my login details are correct.

Hello i have a question i had to du a format of my pc and clean install but when i installed mozilla and did sync it did not auto open all my open tabs on same but new device i have the older device and able to open the tabs one by one but i can have alot of open tabs even over 30 but i can't find the option to open all tabs from divrent device on curent one.

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronized all data.

After connecting to my account there is no data after synchronisig - no history, no tabs, no passwords and accounts details.

Please let me know what is wrong.

Regards, Marcin

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already signed-in Google account. But it takes me to the same page I started with (attached below). What am I missing here?

2 days ago I had all my bookmarks perfectly in my browser and today when I opened firefox today, all my bookmarks were just gone without a trace, this never happened before at all, and even when I uninstalled firefox and reinstall it the bookmarks would still be there, how can I get them back?

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference).

I am upgrading my os on my Mac and somehow either a) keep all the windows with all their tabs open (preferable) or b) easily create some record of what they all are so I could relaunch them if a) is impossible.

How can I do this?

Since the last upgrade Firefox regularly crashes. It becomes very slow then none of my tabs I may have open will load. Task manager tells me I have up to 27 firefox items running sometimes using huge amounts of CPU

Recently, my FireFox has been acting a bit strange when it comes to playing videos. I am using a site called Udemy to watch a video course I'm taking, however, the videos don't seem to play for either a long time, or until I tab into YouTube and play a video there.

This issue is not only with Udemy however, as the YouTube videos also take longer than normal to start playing; It's not only at the start of the video either (whilst waiting for the video to fully load), It's all the time, between every pause I have to wait around 3-4 seconds before It actually start playing.

The issue is clearly something to do with videos but I find it very strange that playing a YouTube video forces my Udemy video to load.

It's been a real struggle trying to get todays course day done, since every time I pause the video I end up having to wait a while or go to YouTube and play a video to make it continue.

I've gone through all the basic troubleshooting recommended for video issues on here and other places: Turn of hardware encoding, lower security levels, enabling autoplay etc etc; absolutely no luck. I've tried disabling extensions one by one, disabling themes, running FireFox in troubleshoot mode, clearing all data/history/cookies/cache, making sure DRM-controlled content is enabled as well as trying it disabled. You name it, I feel like I've tried it at this point... Any suggestions are highly appreciated!

Another thing to add is Chrome isn't having this issue, neither is Safari.

I'm getting the message Device simulation changes require a reload to fully apply. Automatic reloads are disabled by default to avoid losing any changes in DevTools. You can enable reloading via the Settings menu.

I've looked through all the settings, searched for reload and still found no way to enable this. Googling it brings up answers from years ago that are clearly out of date. Where can I currently find this setting?

I have tried every solution that is on support to get rid of robot head with red eyes . Have went in to about config , changed dev tool remote to false and it gets turned back on everytime .Have uninstalled firefox ,nothing works . I would love to keep the browser but if this cant be fixed I have no choice but to uninstall for good.