Firefox Support Forum

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock?

I've tried clearing cache, fresh firefox log out from my Firefox account, still nothing

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Hi, I've been using Firefox for a long time. and for the past months it always crashes and I have to restart it every time I open a few tabs. How can I fix that and what additional information required?

Hello, i need to enable and disable for privacy reasons, the setting "media.peerconnection.enabled" (aka WebRTC) via GUI to avoid to go everytime into about:config settings, search for the string, and double click it to disable or enable.

If is fleasible i prefer to add a custom icon in the customization tools bar windows, so i can drag it and move into the upper part of firefox freely (for example i would like to have it above url bar in the left corner, above the 3 lines application menù.

Thanks in advance if someone can help me.

Firefox gives the following message on screens where news sites want to show for example a news clip "THEOplayer workers could not be loaded. Please check that the worker's version matches THEOplayer's version 5.1.0". Can this be solved? Or do I need to use Chrome instead?

Example of a place this happens https://www.expressen.se/tv/nyheter/miljogruppen-far-smaka-egen-medicin-igen-/

Why can't I use FF previous version with having to update or FF automatically updating? After the 110 versions, all the updates are no longer compatible with the software I depended on using with FF. No other browser worked with the Instaverse Bible software, and now, FF doesn't work with it after the updates from the 110 version. Tried reinstalling 110 version and FF updated it without my request to do so.

When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, and as seen in the last pic the only options I have in the dropdown or otherwise available are to open the file, not print it, even though I just clicked on the printer icon.

My settings in Windows 10 have the Epson printer set as default btw.

Thanks

I am unable to scroll in the comments section of the NYTimes. The scroll bar does not show up. I can use the arrow key but only to a limited extent. I do not have this problem with Chrome. I get the Firefox updates regularly but it has not corrected the problem.

I have frequently seen website privacy notices which tell me that I can ask my browser to tell me when they try to set a cookie. I have never seen any browser that actually does this, and I have never found any way to get Firefox to do it. Quite a few sites don't work correctly if I set strong cookie protection. I don't want to disable this, but I would like to allow a cookie to be set if I think that particular cookie is acceptable to me. In particular one bank that I use has it web site spread across multiple domains and as a result its "remember me" login option doesn't work with third party cookies disabled: I presume that this is because it tries to set a cookie on a domain which is also owned by that bank but is different from the domain of the login page.

Allowing third party cookies per-site would not be enough because many sites use third party scripts which try to set their own cookies to track users across different sites. IMHO this breaches the GDPR, but the regulators aren't willing to do anything about it.

I can see what cookies have been set using the Cookie Quick Manager extension, but that only tells me after the event, and then only if I look. It isn't practical to look after every interaction.

Can we please have an option (preferably per-site or per-container) which allows a user to intercept each attempt to set a cookie and decide whether to allow it.

I'm trying to go to weibo.com but the page just white screen and keeps "refreshing" on Sina Visitor System. I tried disabling all my plugins/addons and still didn't work. I can visit us.weibo.com fine. I can visit it on a different browser fine. But Firefox 115.0.2 doesn't seem to load it.

Since the current update of the downloader all I get is no media available when I try to download a video. I changed my downloader to previous version but the same happens. I have re-registered my licence. Any ideas please

To whom it may concern.

I have downloaded on my other laptop Firefox and now it wont let me sign in because when it has tried to send me a verification code nothing shows up in my mail box or spam box. I have tried 6 times and nothing. Please fix this issue so I can sync my info. Thanks!

When opening some PDF's using 115, some or all of the text appears to be random characters. I downgraded to 114 and opened the same PDF, and the issue occurred in the same way. Can't upload the PDF itself using this form, but I've Attached a screenshot of a PDF and you'll see that some text is normal while other text is not.

Helpful details: - Issue does not occur when opening files in Chrome and Adobe. - On 115, disabling "allow pages to choose their own font" setting does fix the issue. However, this is not a permanent workaround for me, as I need other websites to display text normally (without Firefox overriding). - Downgrading to 114 also fixed the issue. This leads me to suspect that v115 has a bug, or some other issue that is causing this text problem to occur with PDFs. - The PDFs are created in Salesforce.com, but since the issue only occurs on v115, it's unlikely that Salesforce is the cause of any issues.

In my job, I open a lot of PDFs, and having them open in separate tabs on Firefox is a huge part of my workflow. Salesforce works so terribly with Chrome so I am crossing fingers that we can get Firefox working again. Any help is greatly appreciated!

In Opera recaptcha never comes up yet n Firefox it does. I do not use anything google. I hate google with a passion, yet Firefox is forcing it on us. I use www.rewardscentral.com.au for a few things, I log in to this website every morning. With Firefox I have to click on the recaptcha crap every single time, yet with Opera web browser I don't. I came to Firefox for a more "secure"browser, and yet you allow google crap to take over, how is this so secure? Google is the worlds biggest scammer. Please, give us a way to remove it and block it. Even for my search engine I use Startpage for better security.

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.

i have problem with the proxy setting when i am setting ip address 127.0.0.1 to intercept the request this is the problem i am having please help me about this problem and call me on [removed phone# from public] as soon as possible The proxy server is refusing connections

An error occurred during a connection to www.etsy.com.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.