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Firefox update trashed my settings, including add-ons, history, bookmarks.

As per the subject, I can no longer restore all of my settings after this last update. I guess it's time to explore other options. Mozilla is nowhere as good as it used t… (read more)

As per the subject, I can no longer restore all of my settings after this last update. I guess it's time to explore other options. Mozilla is nowhere as good as it used to be. That's progress. Low-paid interns and shoddy support help to influence.

Asked by jake7363 3 months ago

Last reply by Paul 3 months ago

Save login error

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which a… (read more)

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which are still not saved in the browser. I have enabled autofill on the account but the issue continues to happen.

Asked by eenwereuzor 3 months ago

Last reply by zeroknight 3 months ago

Microsoft Outlook sign in screen does not load

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I wan… (read more)

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Asked by Ron Wolpa 4 months ago

Last reply by cor-el 4 months ago

Has Merriam-Webster site been compromised?

I'm running the latest FF under Win7. Seems that whenever I go to the Merriam-Webster (dot) com site, after a few seconds, my disk activity light goes solid, and the FF … (read more)

I'm running the latest FF under Win7. Seems that whenever I go to the Merriam-Webster (dot) com site, after a few seconds, my disk activity light goes solid, and the FF CPU usage spike to 10-25%. One time, to regain control of my system (because everything seemed hung) I actually had to resort to the physical power-down switch. Obviously I immediately ran a virus scan upon coming back up (scan showed all okay). Now, if I stay away from Merriam-Webster, FF behaves normally. But it's a damned dictionary site. I occasionally will need to use it or stumble into it. I've used MW in the past without problems. Does anyone know what's going on?

Asked by Joseph Erhardt 5 months ago

Last reply by zeroknight 5 months ago

Owl Zoom add on not working

Hello. The Owl Zoom add on for Firefox OSX has stopped working. No changes made to any options or add ons. Date noticed about mid- December 2023. Reverting Firefox to … (read more)

Hello. The Owl Zoom add on for Firefox OSX has stopped working. No changes made to any options or add ons. Date noticed about mid- December 2023. Reverting Firefox to its state from before the issue occurred did not resolve the issue. This process does not work: "Click on 'Settings' and the pop up menu has an item for 'Zoom'. Click on 'Normal 100%' and a pop up list for several zoom values should appear but it does not appear. In addition there is no Owl Zoom icon in the video task bar. This has happened on two iMacs and one Macbook Pro at the same time so not device specific.

Asked by phazir50 5 months ago

Last reply by zeroknight 5 months ago

My browser isn't working when I try to search on Google, but an auto-connection does work. I've checked everything out but I can't seem to find the answer.

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anythi… (read more)

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anything. I suspect someone may have 'hacked in,' if that is still even a 'thing.' I think this because when I try to shut off my internet temporarily someone turns it back on and I usually have to 'fight' with whoever that is to get my internet to go off. I tried to ask google a question I wanted the answer to. That question was, how long does the flu last (because I have it or covid.) I also asked how long does covid last. What happened was that spinning thing where it was continually searching but never going to the site. Can you help, please? Thanks in advance if you can.

Asked by wenrabt 5 months ago

Last reply by Terry 5 months ago

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Lost tabs - no current support text solves the issue - no sessionstore.jsonlz4 ever appears

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again a… (read more)

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

Asked by bikenrightnow 5 months ago

Last reply by cor-el 5 months ago

"Access your data for all websites" Can a ADDON transmit that data over the internet?

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is … (read more)

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is it possible for the data collected by that ADDON to be transmitted over the internet to either the ADDON maker or any other unknown recipient? Or is it that they indeed are collected but stored and processed locally on my computer and never transmitted elsewhere?

Asked by RHXE 4 months ago

Last reply by TyDraniu 3 months ago