Firefox Support Forum

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

how do i change the books marks menu from showing recent bookmarks to showing the traditional bookmark list including folders? tired of having to hunt for my bookmarks. this setup is the dumbest thing ive seen.

Here is a sample URL that works on Microsoft Edge (current version) and receives an error message on Firefox (115.0.2): https://www.t-mobile.com/home-internet The error received from the web site when using FF is:

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

FF was working with all T-Mobile pages a few months ago and now fails with this same error on most pages.

To test on Edge, I pasted the identical address that failed in FF into Edge and it worked fine so I am confident I am comparing the same web page on the two browsers.

Thanks for your help. Claude

Firefox 115.0b7 is not correctly handling my system timezone, and using GMT instead. This only happens in specific pages, such as when accessing a website, or in `about:home`. It doesn't happen in `about:config` or `about:profiles`, for instance.

`privacy.resistFingerprinting` is set to `false`. The problem persists in Troubleshoot mode. The issue isn't present in Firefox ESR 102.12.0.

Running `date -R` with the system shell: `Sat, 22 Jul 2023 12:10:42 -0300`

Javascript console at `about:config`: ``` > Date() "Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time)" > new Date() Date Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time) > (new Date()).getTimezoneOffset() 180 ```

Javascript console at `about:home` or `https://example.com`: ``` > Date() "Sat Jul 22 2023 15:10:42 GMT+0000 (GMT)" > new Date() Date Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time) > (new Date()).getTimezoneoffset() 0 ```

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy way to stop it, the 'X' button did nothing. It opened hundreds of tabs. I had to kill all my tabs to get rid of them. BTW there's supposed to be a 'Recover Previous Session' button in the main menu. Not there. On line, I see several different images of what my main menu is supposed to look like but mine is nothing like that. I have 115.6.0esr (64-bit).

Hi Team

I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to restore the data for me .

(menu bar) Firefox > Preferences I see this in hundreds of links for help. But it does NOT exist. Please do NOT tell me to go to menu bar and click on Firefox. It is NOT there. It just is NOT there. There is no tab, link, drop down or ANY thing that says Firefox. There is no tab, link, drop down or ANY thing that says Preferences. The menu bar is there. File Edit History Bookmarks Tools Help. But NO Firefox and NO preferences. I want my page to show the |||\ at the top. But I do not want the bookmarks tool bar at the top. I do NOT want Picture in Picture to show at the top. I do not want the bookmark star to show inside the url. Where and how do I fix these things???

When I start to drag a div to drop it in another div on the same page, it fails with the message:

"Uncaught DOMException: The operation is insecure.

   dragstart_handler http://127.0.0.1:5000/main.js:7"

This is main.js:

``` function dragstart_handler(event) {

   var t = event.target;
   while (! t.draggable == "true" && t.tagName != "BODY") {
       t = t.parentNode;
   };
   if (! t.draggable) return;
   event.dataTransfer.setData("application/x-moz-node", t);

... ```

All dragging goes inside the same document, so "The operation is insecure" shouldn't happen.

Also I get an empty string when trying to get the draggable data:

``` function drop_handler(event) {

   var t = event.target;
   const parent = t.parentNode;
   if (parent.id == "drag_area") {
       event.preventDefault();
       const data = event.dataTransfer.getData("application/x-moz-node");

Here's how I assign draggables and drop areas:

``` window.addEventListener("DOMContentLoaded", () => {

   const dragArea = document.getElementById("drag_area");
   dragArea.addEventListener("dragstart", dragstart_handler);
   dragArea.addEventListener("dragover", dragover_handler);
   dragArea.addEventListener("dragleave", dragleave_handler);
   dragArea.addEventListener("drop", drop_handler);

}); ```

HTML:

```

```

Tried to get my Xfinity/Comcast Email Page & got this message....

                       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

" Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

Learn more… "

                       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I have a fairly new HP -PC Laptop -Windows 10 & Firefox just updated today to 115.0 version I also have Webroot SecureAnywhere, which has just scanned computer & found everything running good.

I have had No Problem until today. Other than firefox updating me to the 115.0 version today, nothing has changed since yesterday or the day before or the day before that, so on & so on.

Can someone PLEASE help a person that's not real technically savvy (me)??

I Anxiously wait a Reply Soon I Hope Thank You Patti Tray

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

when I select an email to print the first page is partial, it's not the entire email that needs to be printed. then the other pages are blank

how to fix this problem ?

thanks Linda

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, clearing cookies, restarting, turning the DNS proection off, restarting my computer, etc to no avail. Anyone else have this issue or know a potential solution?

In Firefox-Mac, I used to be able to save webpages as PDFs without page breaks as one long page (sometimes 120 inches), depending on the page. The newer version it doesn't work. Now I have to use Safari (!) for this. This is a useful feature for proofreading, where page breaks often break up or omit entire sentences.

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Videos recorded by Ring Stick Up Cam no longer playable. There is a message saying "Video was recorded using a modern video format called that is not supported on this browser." It worked fine this morning. What is going on, and will this sort itself out?