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  • Archived

Cannot reset Search engine to Google.co.uk after it changed to Google.com

A few days ago, after a Firefox Update (I think), I discovered that my Homepage and default search engine had been changed from Google.co.uk to Google.com. Now every tim… (read more)

A few days ago, after a Firefox Update (I think), I discovered that my Homepage and default search engine had been changed from Google.co.uk to Google.com.

Now every time I open Firefox I have to search manually for Google.co.uk before I can search for anything else. Google.com does not work if I enter anything else in the search box.

I've been going round in circles trying to work out how to change it back again, but nothing I've tried has worked.

Help!

Peter

Asked by PeterKinloch 10 months ago

Last reply by Terry 10 months ago

  • Archived

View passwords before entering?

Is there a way to view the primary password before entering it? If I'm unable to see the password while typing, or after I type it, I'm unable to know if my password is b… (read more)

Is there a way to view the primary password before entering it? If I'm unable to see the password while typing, or after I type it, I'm unable to know if my password is being rejected because I mistyped or I'm trying the wrong password.

Asked by jr. 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Wrong channel selected by Firefox on multi-channel external sound card

I have an external multi channel sound card (MOTU Ultralight Mk3 Hybrid). Gut feel is the hardware/driver is not relevant. I see there are multiple old bugs that have bee… (read more)

I have an external multi channel sound card (MOTU Ultralight Mk3 Hybrid). Gut feel is the hardware/driver is not relevant. I see there are multiple old bugs that have been closed. As such I have been told to open a new issue.

M1, Mac OS 13.4.1 - I am an experienced audio engineer so I know my way around multi channel audio config on Mac.

Audio was working fine from Firefox with a default setup. I had a need to alter some system sound settings for multi channel audio, unrelated to Firefox. When I reverted those settings. Firefox was sending audio to the non default audio channels on my sound card.

Safari, Chrome, Mac OS and Spotify were obeying the reverted config and sending the audio out the main outs. Only Firefox, for some reason was sending audio to channel 3&4. I could tell because I was getting a level on those channels. I have tried the following:

  • Rebooted
  • "refreshed" Firefox
  • Used AppCleaner to completely remove all Firefox and my sound card apps, drivers and preferences
  • Cleared cache
  • Triple checked all my factory config
  • Retested Chrome, Safari etc... all good with audio coming out the main out stereo channel

Firefox still sending audio to 1 & 2 (3 & 4 as the crow flies, and as the system sees them) since 1 & 2 are actually "Main out"

The audio is being routed. I just can't for the life of me figure out why Firefox is selecting the wrong channels. It used to work, and now it's stuck this way.

Asked by old.square.eyes 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

phone confirmation

Hi Mozilla/Firefox, I've just started using Firefox with DuckDuckGo because I loathed, hated and despised Bing on Microsoft. So far, everything is great. But, (there's al… (read more)

Hi Mozilla/Firefox, I've just started using Firefox with DuckDuckGo because I loathed, hated and despised Bing on Microsoft. So far, everything is great. But, (there's always a but, isn't there?) when I used to sign on to my internet banking or any financial website, I used to get a text from the institution to a designated phone number held on their database giving me a six-digit code that I input to confirm that i was the person logging on to the account. Sadly, this extra bit of security does not happen any more. Is there a facility on the Firefox settings that I need to switch on for this to happen again, or do I need to revert back to Microsoft for my financial websites? Many thanks for your help. Peter W. Morris

Asked by domobwl55 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Font size too small on menu bar and bookmarks toolbar

I have just completed a new computer with new Windows 11 and fresh dowhload of Firefox and was very dissappointed to find that the Firefox font sizes on the menu and tool… (read more)

I have just completed a new computer with new Windows 11 and fresh dowhload of Firefox and was very dissappointed to find that the Firefox font sizes on the menu and toolbars were very difficult to read because of their small size. Most of the available settings in Windows and firefox to increase the font size resulted in making the web pages and fonts bigger as well. Looking through the the Firefox help pages this seems to be a common problem that lacks a satisfactory solution - untill now.

I solved the problem by going into about:config and making the following changes: 1. Make sure that Browser.Display.OS-zoom-behaviour is set to 1 2. Set Layout.css.devPixelsperPx to 1.3 ( or between 1.1 to 1.5 to suit) 3. Set ui.textScaleFactor to 75 ( or between 75 to 100 to suit, decrease this number as you increase previous)

This solved the problem for me and I'm posting in the hope others may find this usefull.

Asked by Ants100 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Again, constantly getting update notifications on a daily basis even after updating

I am sick and tired of receiving almost daily update notifications AFTER UPDATING! How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLE… (read more)

I am sick and tired of receiving almost daily update notifications AFTER UPDATING!

How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLEM AND DON'T DARE TRYING TO BLAME US FOR THIS CONSTANT HARASSMENT.

TURN IT OFF!!!!!!!!

Asked by 4johnherman 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Unable to use online banking at https://www.synchrony.com/accounts/

As others in the community have reported, Firefox--and ONLY Firefox--is now unable to access the Synchrony Bank account management site (https://www.synchrony.com/account… (read more)

As others in the community have reported, Firefox--and ONLY Firefox--is now unable to access the Synchrony Bank account management site (https://www.synchrony.com/accounts/). I have two Synchrony credit cards and use this site multiple times per week; but about two weeks ago, attempts to login using Firefox began to fail, returning a "We're having temporary problems, try again later" error message. Synchrony tech support says that this problem is unique to Firefox--a fact that has also been reported by the community. I've used Firefox for many years and would hate to have to switch to another browser, but this is a serious inconvenience. It would be nice if you would address this problem promptly. Otherwise, I'm gone. Thanks.

Asked by metaphd49 10 months ago

Last reply by cor-el 10 months ago

  • Archived

TRYING TO DELEAT OR REMOVE SERCH OPTIONS

WHEN DELETING OR REMOVING SEARCH OPTION IN SEARCH IT REMOVE BUT WHEN I RESTART FIREFOX THEY ARE ALL BACK HOW DO I MAKE MY CHOICE PERMINATE. 2 I WANT TO REMOVE MY RESPONS… (read more)

WHEN DELETING OR REMOVING SEARCH OPTION IN SEARCH IT REMOVE BUT WHEN I RESTART FIREFOX THEY ARE ALL BACK HOW DO I MAKE MY CHOICE PERMINATE. 2 I WANT TO REMOVE MY RESPONSE IN SEARCH BEING MICROSOFT BING AND HAVE THE GOOGLE RESPONSE

Asked by bigair5843 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Everytime I close Firefox I am logged out of all sites.

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out. I have reinstalled Firefox I have tried both beta and Enterprise … (read more)

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

Asked by MaggotyMax 10 months ago

Last reply by James 10 months ago

  • Solved
  • Archived

Disable "Firefox suggest" drop down list. (Not autocomplete text, just extra ones)

When I start typing, there's a feature that is not very good for my privacy: "Firefox Suggest" - it shows off my web history to anyone looking at my screen, complete with… (read more)

When I start typing, there's a feature that is not very good for my privacy: "Firefox Suggest" - it shows off my web history to anyone looking at my screen, complete with thumbnails for all the websites. How can we stop it?

Asked by lantai 10 months ago

Answered by cor-el 10 months ago

  • Archived

Google calendar now showing white box in sidebar when loading through gmail

At the start of this week I noticed that google calendar is not loading in the sidebar through gmail. It initially says loading google calendar, then a white box appears … (read more)

At the start of this week I noticed that google calendar is not loading in the sidebar through gmail. It initially says loading google calendar, then a white box appears where the calendar should display. This is happening on my personal gmail and my google workspace accounts. It is happening on multiple computers and not one computer. I have disabled addons with no success. I deleted cookies and browsing history with no success. The calendar still does not work in private mode. The calendars do work with other browsers so it appears to be a firefox issue. Any suggestions? Thanks.

Asked by ghadeed 10 months ago

Last reply by ghadeed 10 months ago

  • Archived

Picture-in-Picture size keeps changing

When I change a video stream to PIP, despite setting a viewing size I want, at random intervals the video PIP size changes - even when nothing is being done on the comput… (read more)

When I change a video stream to PIP, despite setting a viewing size I want, at random intervals the video PIP size changes - even when nothing is being done on the computer. This has been happening for a while, on mulitple computers. Is this a bug, or is there a setting I can set to FORCE PIP to remain the size I specify?

Asked by alcyone7 10 months ago

Last reply by alcyone7 10 months ago

  • Archived

Pinterest Video Pins Don't Play

It seems my firefox browser will not play my video pins anymore! Is there a setting or something? I cleared cache, cookies, my firefox is up to date, I disabled all of m… (read more)

It seems my firefox browser will not play my video pins anymore! Is there a setting or something? I cleared cache, cookies, my firefox is up to date, I disabled all of my extensions and still can't get my video pins to work. This has been going on for 6 months. Pinterest just tells me to use another browser, I would but I really like the firefox platform.

Asked by heatherokay 10 months ago

Last reply by heatherokay 10 months ago

  • Archived

Firefox not importing favorites from Edge

Hi - I've tried your solution many times and even thought Firefox says the import from Edge was successful, I don't see any imported bookmarks where you say they should b… (read more)

Hi - I've tried your solution many times and even thought Firefox says the import from Edge was successful, I don't see any imported bookmarks where you say they should be.

Asked by chaspawlina 10 months ago

Last reply by chaspawlina 10 months ago

  • Solved
  • Archived

Cookies pop-up disappears before I can make a selection.

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. How… (read more)

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

Asked by BigO 10 months ago

Answered by cor-el 10 months ago

  • Archived

webpage goes from color to grey on loading

Hi There, I have one webpage (https://www.dcbservice.com/) that when it loads in firefox it changes from color page to grey when loading is complete. I do not have this … (read more)

Hi There,

I have one webpage (https://www.dcbservice.com/) that when it loads in firefox it changes from color page to grey when loading is complete. I do not have this issue in the firefox on mobile or phone browser or with microsoft edge. Nor is this issue prevalent when I go to other websites using firefox.

I have apparently changed something without realizing what I have done, is there anything I can do to change the setting back?

Asked by jshirleyjr 10 months ago

Last reply by jshirleyjr 10 months ago

  • Archived

[macOS] When multiple windows are fullscreened, is it possible to close one fullscreen window at a time instead of all fullscreen windows (with the macOS fullscreen API config enabled)?

Hi! I previously used Google Chrome, and would typically have multiple windows in fullscreen (different YouTube pages, for example). On Chrome, if I fullscreen multiple w… (read more)

Hi! I previously used Google Chrome, and would typically have multiple windows in fullscreen (different YouTube pages, for example). On Chrome, if I fullscreen multiple windows, and then escape the fullscreen for only one of them, the rest remain in fullscreen.

In Firefox, I enable the macOS fullscreen API, as I prefer my windows to enter the Mission Control space after fullscreening. When I then open multiple fullscreen windows, and escape only one of them, then ALL fullscreen windows also escape and return to normal size at the same time, whereas Chrome allows the rest of the windows to stay in fullscreen.

Is there any way around this such that it has the same behavior as Chrome? This is the only real issue that's holding me back from making the change to Firefox, so if there's any way to fix this, that'd be amazing! Thanks so much!

Asked by catmanbenny 10 months ago

Last reply by catmanbenny 10 months ago

  • Archived

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. My only intention was to deleted the account not all the history,etc on local.

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? … (read more)

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? The logins.json file seem to be modified after this episode and I can't find a previous version. How to recover my passwords and history?

Asked by navpreet.np1 10 months ago

Last reply by Andrew 5 months ago

  • Archived

Homepage Shortcuts: ONLY show the shortcuts i've saved and not visited

Hi. Interestingly, Firefox doesn't have an option to show only the saved sites on the homepage. But rather messes it up with the sites i've visited before. It's a really … (read more)

Hi. Interestingly, Firefox doesn't have an option to show only the saved sites on the homepage. But rather messes it up with the sites i've visited before. It's a really simple issue but is really annoying me. Nearly every other browser has this but not Firefox. Also i've seen a lot of people complaining about the same issue here but they all seem archived/closed. I don't think it would be hard to implement such a basic feature.

Asked by ardx812 10 months ago

Last reply by ardx812 10 months ago