Firefox Support Forum

My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. I tried to add google.com, gmail ect. in Exception, but it didn't help. When I was trying to leave a comment on youtube, I had to sign in every single time.

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work either. Other browsers work, but Firefox does not.

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? After websites add their own headers and all, it now leaves me about 2 inches of working space; it's better than one inch but isn't enough to see things.

I've been trying to keep going back to version 99 (darker attached screenshot in blues) but it isn't being allowed. The other screenshot (lighter, in oranges and pinks) is the current version in compact mode. It's a bit better, but still is not good.

Is there any way I can change the height of the headers myself? Or can I ask someone else to do it? I'd like it about half to 2/3 the size it is now, even in compact mode. Can I do that? If so, how?

Or, can I switch things around so the headers are at the side of the screen? This is a standard 15" diagonal screen laptop currently running Windows 10.

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I copy a screenshot. I have tried the browser without any extensions and the problem persists. I use EndeavourOS based on Arch linux, I use the current version of the system and Firefox.

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequate virus protection installed and this is recognised by Firefox. How do I stop these small messages that appear at the bottom right of the screen?

With the latest update to Firefox (116.0.1) typing anything in the search bar looks as though my keyboard is mapped to everything - every keypress does something different. This only affects Firefox, no other program behaves this way (Word, Excel, Discord, etc.).

Currently running Windows 10, AMD Ryzen 7 1800, DDR4 RAM, Malwarebytes, and ZoneAlarm Extreme Security version: 15.8.139.18543. Had to revert back to Firefox 113 to type this via downloading it via Edge.

OS: Mac OS 10.14.5 Firefox Version: 113.0.2

Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3) Save File.

If I select "Open in Firefox," the file will open in my existing window. If I select "Save File," the file downloads to my desktop.

The problem arises when I select "Always ask." If I then select "Open in Firefox," the file opens (in a new tab!) and simultaneously downloads to my desktop!

Is this a system glitch, or am I somehow doing something wrong?

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some youtube videos. I tried everything i could find but nothing fixed this issue. It pops up with firefox account, without it, in private vindows, in regular ones, with addons, without them. I tried reinstalling firefox, i updated every driver, i use google DNS, but it still doesnt work. In edge, chrome etc. theese videos play fine

I saw an other article about the same possible but they had a problem with an extension but I dont have that extension but still have the same problem. Whenever i watch twitch or youtube and i alt tab or switch tabs my audio and video stops playing.

Hello Mozilla, When using Firefox I always have Enhanced Tracking Protection turned on - Custom, all four categories are checked, no exceptions are identified. Yet when I look at the Process Manager I consistently find third-parties (defined by me as NOT my OS, my browser, or any website I have visited during this session). As I write this I have just killed the following 4 processes, which I think Firefox should have caught. And in a few minutes when my active window is another application or when I take some browser tab to full-screen mode, these processes I thought I killed will reactivate. The current sample:

kampyle.com setpay.com signifyd.com trustarc.com

You may identify these as innocuous, but they are the very definition of third-party sites. Anything that calls itself TRUST is the first thing I'm going to question. Its exhausting having to police this constantly. What good is ETP if I have to supplement with my own time and energy, diverting me from my primary tasks?

Steps taken: Before submitting this I took a moment to check all the sites I have open or have had open on this device in this browser session. Clicking on the shield near the web address field, I have confirmed EPT is ON for each of them and I can see that many trackers, etc., are apparently being blocked. I also re-checked the related Firefox settings to ensure it remains as I selected.

Info: I work in remote locations, and carry my own hotspot with me. Its a cellular hotspot and I can have many devices as well as many tasks on any single device sharing the bandwidth. I started looking into this because these extra processes interfere with my use of my own devices and the bandwidth that I need and PAY FOR.

Thank you for your help. -LLD

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

One of my folders is lost. I know the bookmarks are in bookmarks as I can search on one or more. However, I can to know what folder they/it is in. Example: folder FOOD is lost, but I can search on hamburger and it shows up. etc. A one by one search takes a lot of time. I would like for the folder to show up in what other folder it is lost in.

Hey,

My name is Alex. I'm currently using Doxy.me for telehealth purposes. The past couple of appointments I've had have had issues with microphone access. Whenever I connect to the site, I get prompted to request microphone access from Firefox, but when I press the button the browser doesn't give the permission prompt. I've tried refreshing the site/browser, checking permissions on the address bar and in privacy & security settings, but there's nothing there, and I can't manually give permission to the site.

The only change I've had is that I've recently built a new PC with Windows 11, I'm not sure if there's a compatibility issue and I can't find anything about it. I've considered using another browser but I don't like the alternatives and would really like to just use my default. Any tips?

Not sure if its right topical, but when doing stuff online that include javascript, occasionaly when it will give the error 'Error: TypeError: WebGL2RenderingContext.texImage2D: Argument 9 can't be an ArrayBuffer or an ArrayBufferView larger than 2 GB (see JavaScript console for details)', is there a way to give it more or is it script specific? Cant find any help on the forums out there so hoping this will help

Thanks

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.