Firefox Support Forum

hello,

i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and firefox developer as usual and did my same settings for years. but videos can't be played on reddit, twitter and linkedin. i tried to refresh browser, disabled addons (only ublock and enhancer for youtube is installed) to be sure. but still got nothing. in my laptop with same addons and same privacy & security settings could play videos.

twitter: https://i.imgur.com/rnPSWpd.png

linkedin: https://i.imgur.com/LPrBbuA.png

i can share everything that would solves the problem. thank you in advance.

I'm trying to use multi-account containers to use twitter and other sites from accounts unique to the container.

For twitter, if I select a container, a new tab opens with the twitter login page in that container. If I try to login, another tab opens in that container, with the login page. So, I can never log in.

Is there a solution?

Usually when I start my browser for the first time, I have the Firefox homepage only. For two weeks ago, suddenly an extra tab show up when starting: A page with a commercial for installing "Avast Online Security & Privacy (Add to Firefox-button)".

I use Avast, but I don't want this add-on. And I certainly don't want that extra tab every time I start my pc.

I have three times searched for a solution all over in the Mozilla & Avast settings and on the net: I should go to "Add-ons and themes" - "Extensions" - and on the list "Manage Your Extensions" I should remove this add-on - but it's not there of course, because I didn't install it.

So how do I remove this tab from showing at start-up? (Google Search can't help) Appauling that someone put this tab on my pc in the first place. Both Avast and Mozilla have other ways to communicate with me about that add-on, if needed. Now I had to shut it down every day for two weeks, because I was way too busy to write you until now.

Hope you can help me.

Best regards Finn Larsen finn@fatekst.dk

Firefox opens with a new tab containing 8 links per row. However, all subsequent new tabs have only 6 links per row. They used to always have 8 links per row. Why? A bug or a configuration change? I have made no changes.

Accidentally clicked on the Add-ons widget on the right side of the menu bar and now "add-ons manager" web page opens every time I open Firefox.

How do I stop that page from loading?

In youtube videos, creators will say "click the link above" and point and often there will be links on screen during a video for related content, aka annotations. They simply don't exist in firefox. I can't click or even see them. I opened YT in chrome and the annotations all pop up and are clickable. Annotations are turned on I've cleared cookies to no avail. Please advise.

I just installed Win 11 with a fresh Firefox install (113.0 / 64-bit). I use a single video screen.

When I double-click on the FF icon, no Firefox browser window appears. However, in task manager, I can see that Firefox has opened and using a lot of memory.

I also put the FF icon in my "Pin to Taskbar" area. After I start FF, normally I would see the pinned icon highlighted (program open), but the taskbar FF icon does not show FF as active.

What have I destroyed this time?

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg

With the latest update to Firefox (116.0.1) typing anything in the search bar looks as though my keyboard is mapped to everything - every keypress does something different. This only affects Firefox, no other program behaves this way (Word, Excel, Discord, etc.).

Currently running Windows 10, AMD Ryzen 7 1800, DDR4 RAM, Malwarebytes, and ZoneAlarm Extreme Security version: 15.8.139.18543. Had to revert back to Firefox 113 to type this via downloading it via Edge.

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixes it but then the video becomes choppy. I cant attach a photo because it looks normal when a screenshot is taken

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.

If I restore down the window, hovering over the tab changes the background color of the tab from light grey to a slightly darker grey and clicking the tab opens it.

I have a few websites, among them glovoapp.com and work Kibana, that don't open properly in my regular Firefox session any more even though I tried to remove cookies related to those websites and anything else I could think of. They work fine in private window but it means I have to authenticate each time. What steps do I need to perform to completely clean a website settings from Firefox memory?

In case of Glovo (and several other websites) in regular Firefox session there's an error: Content Security Policy: The page's settings blocked the loading of a resource at inline ("script-src"). Same doesn't happen in private window.

In case of Kibana (and several other websites) in regular session Firefox somehow remembers old authentication - it doesn't ask for new credentials and doesn't send Sec-Fetch-User header (which results in Kibana throwing HTTP 405 Method Not Allowed). In private window the header is sent correctly.

I'm using Tridactyl so I tried to use the :sanitise glovoapp.com command which, in theory, should remove everything that can be removed with API calls as described on https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/API/browsingData/DataTypeSet - it's not enough.