Firefox Support Forum

Dear,

We are using Mega-menu on our website it's a Shopify extension and it's our Megamenu is not working when we are using the Firefox browser. We had multiple problems with it when using your browser.

I found this text, that is related to our problem, but there is no replay on how to fix it https://support.mozilla.org/en-US/questions/1377960#question-reply This jQuery is not working with Firefox only

Do you have a solution, on how we can fix this problem?

Best regards, Ognjen

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blocked. I am unable to use clubs, bags pld putters pull downs. I am using custom setting cookies, tracking, cryptominers, fingerprinters. It must be a setting and I am unable to solve my problem. If I use Brave browser my pull downs for the clubs etc works fine. I am also using the duck duck go extension in my firefox 112.0.1. Do you have any ideas? Thank you

Hi. It's hard to see where to enter text on some sites. How do I make text entry boxes easier to identify please?

For example, I had to look hard to figure out that there's a text entry box on the following page around the words Share an Update...

https://community.morningstar.com/s/profile/0053o00000A9t7k

Several years I logged into an extended family member's computer, accidentally sync from another browser and now this folder has been following me around. The thing is it's full of some really gross things. Mostly extreme right opinion pieces and just so much porn. I really want this folder to go away, but when I right click it the delete option is grayed out. I've tried deleting them one by one, but everything I close the window and reopen it again, all of the links are back. How do I purge this from my mozilla account?

Before I refreshed Firefox, I always had a blank Yahoo! search bar at the top of any page. It was very useful but it's gone and I don't know how to get it back. Can someone help me with this?

I want to clear cache and cookies. I hit Ctrl-Shift-Del. This presents various options of what to delete.

One thing I do not want to delete: Firefox has somehow learned the URLs for some oft-used websites. For instance, maybe I visit microsoft.com frequently - and Firefox automatically suggests the rest of that URL, as soon as I hit the letter M. (I would also like to know how to teach Firefox to behave that way, for various letters of the alphabet.)

It seems that, if I make full use of the deletion options available via Ctrl-Shift-Del, Firefox deletes those oft-used URLs along with everything else. So then I have to type the full URL, until it relearns that entering M probably means I'm going to microsoft.com.

How can I clear cache and cookies without losing those remembered URLs?

I am getting this in the settings and am unable to modify parts of firefox like add extensions for last pass and display of bookmarks. This came after an update. This makes firefox useless to me. I have removed and reinstalled firefox twice, once without using any info from the previous install. I have looked for the distribution file, but can't find it. Any suggestions before I just remove it permanently from all devices I use. My organization is me!

I get this message on certain websites:

  We could not verify that you are human. Please refresh the page and try again.

Why is that? I have the latest version of FF on my desktop. Please let me know. Thanks, Betsy

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page". When I go into Safe Mode, I can get to those sites. How can I get rid of this message/problem? Fire Fox has current update as does my Mac.

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message just takes up space, so I would like to get rid of it.

Currently, my tab preview only show the top of the page, not in the exact position I am currently on in that page! This has made it difficult to track my whereabout!

Can anything be done about this!

Thank you in advance!

Hi, I cant see my enables extensions in my toolbar on my PC. When I sync it does not call in the same settings. The browswer on a different laptop shows my enabled extensions. Whats gone wrong?/ How do i fix this please. Thanks

In the middle of the FF home page, the search box functions normally, but not on a new tab page. The box is fake and typing automatically goes to the address bar. I changed the setting in about:preferences#search to "Add search bar in toolbar." That resulted in adding a 2" search bar to the right of the address bar with a TINY font. VERY difficult to see.

Next in about:config, I switched this to false: "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar ". But, that didn't fix it.

An article on askvg.com said to do the above, but to do it in FF's NIGHTLY. To get the search box to function in the center of the page, will I have to install Firefox Nightly alongside my normal Firefox Release and fix it there? Then will it sync over to my regular FF and fix it? Or, is there another way?

After upgrading to the latest version (112.0.1) on MacOS 10.15.7, the bookmarks toolbar disappears when I enter fullscreen mode ('Always Show' is selected under Bookmarks Toolbar in the View menu). When I exit fullscreen mode, the toolbar reappears but a large grey bar then appears at the top of the window (see screenshot). I've read answers in the knowledge base that suggest that the toolbar always disappears in fullscreen mode, but I am 100% sure that this behaviour did not exist before the recent upgrade (perhaps this behaviour has been around for a while in Windows?). Either way the grey bar is clearly a bug and feels related to the toolbar behaviour. Has anyone else experienced this?

In Firefox my google map location shows that I live in Maryland when I live in San Francisco.When I use Chrome this doesn't happen. I have spent the last two day trying all the solution Ive found online. Windows has my location correctly. Ive tried other map programs and they seem to have the correct location. Ive done everything suggested by google to fix my location but it still is incorrect. What am I missing Thanks Mark

Every time I open a video on a website and try and enter fullscreen mode, it never lets me exit fullscreen mode. Then I have to close the entire window. Also, sometimes I have to refresh the page once or twice to even get in to fullscreen mode. Google is only showing me stuff about Firefox fullscreen mode, NOT fullscreen mode for videos, which is the actual problem.