Firefox Support Forum

Hi,

I absolutely hate browsing forums for solutions to my problems.

I hate being forced to search FAQ's for questions that nobody asks frequently enough before being able to post something. I appreciate this is necessary to limit multiple threads about the same topic, but it's not the perfect solution.

It doesn't help if the admins of this forum fob off questions with an arrogant answer and close the thread.

I'm looking at you @dropa. Please chill. These people need to talk to each other. Don't just shove potatoes in their mouths send them packing.

I'm not trying to be abrasive, but I've seen this on other forums, it looks like bullying, and it is frustrating and, frankly, it's mean.

Thanks.

Secure Connection Failed on various websites, wont let me visit or process, some let me visit but not process tasks the error messages is as noted. These are all major websites, so authenticity cant be an issue Secure Connection Failed Secure Connection Failed

An error occurred during a connection to www.macys.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me. ( I mean, it no longer applies to bookmarks, I want it to apply to bookmarks )

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been trying to download the update. Please help. Thanks.

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

I've switched my gpu from a nvidia gtx 970 to a nvidia rtx 2060, reinstalled my drivers after cleaning them with DDU but for some reason Mozilla (and only Mozilla) when running diagnostic pages like webglreport still report using the old card: "Platform: Win32 Browser User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0 Context Name: webgl GL Version: WebGL 1.0 Shading Language Version: WebGL GLSL ES 1.0 Vendor: Mozilla Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 980 Direct3D11 vs_5_0 ps_5_0) Unmasked Vendor: Google Inc. (NVIDIA) Unmasked Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 980 Direct3D11 vs_5_0 ps_5_0) Antialiasing: Available ANGLE: Yes, D3D9 Major Performance Caveat: No "

probably it is just an estetic issue but as I'm using several webgl intensive apps I would like to know how to "reset" mozilla gpu detection.

Having lots of issues with Firefox at the moment, from the browser taking 5 minutes before my home page will even load to this issue which is making me second guess using this browser and i cant seem to find an answer in the help suggestions as im not getting any error codes or anything to point to what is the problem.

When i click on a link - a safe link (even FF states its secure) The new browser tab's link will just constantly cycle loading without loading. Ive tried clearing cache and cookies and it makes no difference.

Ive tried turning off my adblocker and other safety extensions. No difference.

Now yes i am running an old system, but i checked to see if Firefox works on it and it does ( Windows8.1) i started using this as chrome is no longer supported on there.

"Firefox detected a potential security threat and did not continue to www.webmail.ilhawaii.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This problem just occurred for the first time. I contacted the website and they say I need to update the certificate in firefox. How do I do this?

Thank You

I've installed a Tree Style Tab add-on recenty. Now I want to hide horizontal tabs from the top.

I tired one solution from here: https://support.mozilla.org/pl/questions/1241745 and a solution from creator itself: https://github.com/piroor/treestyletab/wiki/Code-snippets-for-custom-style-rules#hide-horizontal-tabs-at-the-top-of-the-window-1349 (Hide horizontal tabs at the top of the window #1349, #1672, #2147) But to no avail. Can anyone help me with this?

I noticed that when Firefox loads pages without any styling e.g., my professor's home page shown in the screenshot, it displays the text incorrectly. At the top of the screenshot, you can see 'Dbobeb' which is actually supposed to be shown as 'Canada'. The problem is very common -- I ran into the same issue on Mozilla's web docs as shown in the second screenshot. It displayed 'One' as 'Pof', 'Two' as 'Uxp' and so on. This has been happening for a couple of months now and it is starting to bother me. I have already tried removing all my extensions / running Firefox on private mode -- it does not resolve the issue. This issue does not occur on other browsers.

When printing directly from within Firefox, my printer Epson WF-7610 prints in color even if the setting is B/W. I am running Win11 on my PC and Firefox 111.0.1.64bit. When I download the pdf and i then print on the same printer from within adobe it prints B/W. I have seen other people have similar problems with other printers etc but I cannot find what is the fix. Can you help?

I use Outlook.com for primary email and Gmail as secondary email using the Firefox browser. Over the last few weeks I am no longer able to attach a PDF file to an email in either Outlook or Gmail using Firefox. I can open both my Outlook.com or Gmail in the Edge browser and can still attach a PDF file there but it doesn't work in Firefox anymore. I use Firefox as my browser for everything, so having to switch to Edge just for email only is a pain. Why am I unable to attach a PDF file to my email using Firefox as I have been for years? The error message across the top of the email says, "The following files couldn't be attached: 'File Name'. Please try again later."

Firefox 111.0.1 (64-bit) Latest update seems to have altered the way the toolbar book marks work. The bookmarks do not display, even though there is a line reserved for them at the top of the window.

I'm becoming less and less likely to customise how firefox works from the default setting, because over time I cannot be certain that these customisations will disappear or become non functional.

Since the latest update of Firefox I have lost the zoom in and out buttons, the 'stick man' for street view and the options for Satellite etc. Also, if I select directions I get the detial but no indications on the map. These functions all appear to be avaialble via Microsft Edge, so i assume it must be a Firefox/Google maps interaction. Any help would be appreciated - Chris Platts

I am getting this message when attempting to log in.

An error occurred during a connection to tv.onesearch.org. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

My list of sorted bookmarks is extensive with many folders and subcategories etc.

I'm able to open all the tabs in the 'Library' but don't really see a way to print to PDF this list. Is it possible to get a list of bookmarks and all the files in each folder?

PS. Using Windows 10