Firefox Support Forum

Using MitID for eBoks results in an error. Using MitID for the bank goes fine.

FF 109.0.1 does NOT have that problem!

This problem is, most likely, seen in Denmark only, as MitID is a Danish security access.

I've been using Firefox for awhile but just in recent days I've noticed that logging in to selected websites takes much longer or fails. For example, it takes me 3 minutes to login to Fidelity. During the 3 minutes, I see the message "Performing TLS handshake..." being displayed in the lower left hand corner of my screen. I am running Windows 11 with the latest version of Firefox (109.0.1). This also happens when logging to United Health Care websites. The same problem does not occur with Microsoft Edge.

Any insight to this problem is appreciated. Thank you.

How can I turn off the new Facebook Comment popup? I want to use the old version where the comments are listed under the original pots not in a seperate narrow popup window.

My keyboard regularly locks up using Firefox. I tracked the problem down to having upwards of 40 Firefox processes running in Task Manager. Disabling them or restarting Firefox only works for a few hours before the problem recurs.

Several people here recommend disabling "Use recommended performance settings," which should give me the option of selecting the max number of processes to be running.

However, when I disable the recommended performance setting, the hardware acceleration option appears, but not the process number selection. I'm finding no way to set the max number of processes.

I'm hoping for a work-around to that, or a different solution.

Thanks.

BTW, I also notice excessive processes running when I use Chrome. I'm concerned why this is happening on both my browsers.

Whenever any website asks to access my location, and I allow it, Firefox tells that website that I am in a faraway place that I last visited over a year ago. What's worse, this place happens to be a very niche medical facility, which is upsetting as I don't expect to be revealing my medical history just by allowing access to my location.

I am not using a VPN or proxy or anything of that sort. If I look up my IP address in GeoIP2 or iplocation.net, it shows the correct city that I am actually in. How can I force Firefox to update my location (or at least, get it to uncache this old location)?

I'm using Firefox 109.0.1 on Ubuntu 22.04.1 LTS.

Good evening Community,

I have a prolem with my firefox browser since about 3 weeks. So I hope somebody around here can help me with that. Somehow it occurred that HTML5 videos need very long to load. Sometimes it even shows me the message that I should restart the browser. I really cant find the problem. I have the newest version: 109.0.1 (64-Bit) I deletet the cache. I also didnt install any Plugins or addons. Since the problem occured.

I tried other Browsers on my Computer and it works just fine. By the way I also have a pretty new Computer, the specs are fine.

The only thing I didnt try, is to reinstall Firefox. Because i have a couple of tasks opened which I dont want to lose or put in booksmarks. But that also cant be the problem. Because I always had around 10-20 tasks opened in the past.

I hope somebody can help me or had the same problem and knows how to fix it.

Sorry for my bad englisch.

Nice regards. BS

I've been making my own Firefox theme using the Firefox Color extension. I uploaded an image but I can't figure out how to show the image on the new tab screen. Setting the new tab page color to transparent only makes everything white. I know the image is uploaded correctly because I can see some of it in the toolbar and tab list. Is it possible to show the image on the new tab page?

Visiting some web page firefox prompt for my primary password , i imagine to access the login data of the site, but in principle the site may ask for anyone of the saved login data (or not?), so in lack of a clear login page i wonder how to know which private data are requested by the page.

is there any way to see what data are accessed? This is especially relevant if i've already input the master password, in this case there is no evidence to the user that private data are requested and accessed.

The native FF bookmarks search function only returns bookmarks that match the search term. How can I get it to also return folders that match? That is, if my bookmarks contain both a folder and a page whose name includes the word "climate", I need it to show me both of them when I search on "climate". Right now, that search returns only the page. Is there a setting or something that will make it return both?

The "Bookmark Search Plus 2" add-on does return both folders and pages. But it has another limitation: It doesn't have an "Edit Folder" or an "Edit Bookmark" function. So if I want to find a folder with search and then edit its name, I can't do it with either the add-on or the native bookmarks browser.

Hi!

I want to customize controls like explained here: https://support.mozilla.org/en-US/kb/manage-extension-shortcuts-firefox

How do I bind mouse wheel up/down? Or ctrl + mouse drag left for example?

Hi there -

I just downloaded FireFox as my default browser on my new MacBook. Previously I was able to update the settings for how downloads behave. But I can't seem to find what I need now. Currently, when I download a file, FireFox ALSO opens it in a new tab...I don't want it to do that. I just want to download the file, but cannot find where to turn off its ability to also open the file in a new tab as I don't want it to do that.

Thank you for your help!

After having to refresh Firefox, all extensions are missing from my toolbar. They're still installed and function but some require tweaking options on a per page basis and it's a hassle to have to work through multiple menus when they should just be a click away. From other answers, it seems like the extenstions should be in the customise toolbar page but only the standard options are there. I've tried disabling and enabling them, as well as removing and adding them again already with no results.

How do I either get them back to the toolbar or the customise page so I can add them myself?

When I attempt to login to different sites, I am unable to select my saved logins from the drop down box. When I click on the login username box, the login flashes and does not allow me to select my saved username and password. So far, I have tried restarting my computer and unchecking and checking the auto fill option in settings. Please help!!!

What is the Actions shortcut used for? I don't see anywhere that list possible actions or even identifies what the shortcut is used for but it's a default selection.

I am trying to add a secondary email and then make it primary, but the system wants me to verify my primary email, which I've long since deactivated. Can you please change [edited] @yahoo.com to [edited] @gmail.com

I would like NOT to lose my bookmarks, etc. Thank you! :)