Firefox Support Forum

this message is constantly preventing me from entering my g-mail site

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to myaccount.google.com because this website requires a secure connection. What can you do about it? myaccount.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

lease list a step by step process to deal with this issue, thanks

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, my password isn't working.

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel, auto-scroll disappears. I can only use auto-scroll while holding down the middle mouse wheel.

I've reached out to other's and this seems to not be the intended/default behavior. I've confirmed middle-mouse wheel scroll (where it's a tap / toggle) works on Chrome as well as other applications like Spotify.

I would like to have it as a toggle. What can I do?

Hi! Since this week, the visualization of some fonts seems transferring in kind of Greek font, as in the screen capture. I checked the advances options concerning Firefox fonts. Everything seems basically configured and the option «Allow pages to choose their own fonts, instead of your selections above» is chequed. Firefox updated 108 System Mac OS 13.0.1 Thanks for help. G

hello. i wish i could remove this from menu (see pic) and make that FF wont track and save recent bookmarks (personaly i thing its usles) . any solution? thanks in advance

I've been using the same pinned links on my Firefox home screen for ages, and I depend on them. They were there this morning, but as soon as I rebooted my computer (Win 10 64) those links seem to be replaced by Firefox's "recent" links and my pinned links are gone. How do I recover them? Some are crucial to my work.

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Hello, I use McAfee for security,and recently have changed locations and a new Internet provider.Previously there was no problem with my location on google maps.On the phone,which still uses a phone connection through a different provider,maps works correctly.I have checked my settings on this computer,as advised by Firefox, and permission is given to google to access my location. I'd appreciate any help, Thnx,Steve.

As of today (worked yesterday and previously), I cant access Youtube using Firefox with my ProtonVPN on. Chrome+ProtonVPN=yes Firefox+ProtonVPN=no Firefox withoutVPN=yes Can I fix this in Firefox settings or ProtonVPN settings. I have contacted both.

Some of my bookmarks have only the generic "globe" icon even I can see the icon on the "tab" when I open the webpage. I also tried:

• to remove the bookmark and add it back
• to install some add-ins to customize the icon
• to clear cache
• to use different computer

One of the examples with missing icon in bookmarks is "https://app.powerbi.com/home". When i tried different browser (Edge, Chrome), it worked there.

I have several months of my google calendar which displays no events. I have turned off all of my add on's, cleared my data, cache and cookies. Still happening.

Works fine on my firefox for android, works fine in brave and edge, just firefox pc browser doesn't work right.

The scrolling speed in Bookmarks folders when hovering over top or bottom of list is too fast. When trying to drag a new bookmark to a Sub-folder in the Bookmarks Toolbar, and you need to scroll down in the list of folders, you hover over the bottom of the displayed drop-down. But it scrolls so fast that you go past the folder you are trying to drag n drop the new bookmark into. So you hover over the top of the list and it scrolls up so fast that again, you go past the folder you are looking for. Is there any way to control this scrolling speed? It's my only gripe about the BEST BROWSER. I have thousands of Bookmarks and hundreds of Folders. PLEASE HELP Thanks Regards

(1-7-23, Windows 10): My problem for the past month is that FF won't keep me logged into sites where I specifically ask to stay logged in. It remembers my passwords but will not keep me logged in to Amazon, Yahoo, Facebook, etc. This is a home computer only used by me so I don't want to be logged out. Also, I get messages from sites saying there's a login from a new browser and I keep having to confirm it's me. It will work for a day, but when I start the computer on the next day, I'm logged out of everything.

I have done all these things:

• Refreshed FF
• Uninstalled & reinstalled FF
• Cleared the Cache
• Cleared Cookies
• Settings: Remember History
• No checkmark for Private Browsing
• Tried turning off Enhanced Tracking Protection for affected sites
• Tried changing Privacy to Custom, and un-checked Cookies to allow them
• No checkmark for "Delete cookies and site data when Firefox is closed"

I think I have solved the problem after re-starting or completely turning computer off and on again, as long as it's the same day. The next day it's like it's a whole new FF browser. This started a month ago or so. Can anyone help? Nothing I do seems to work. Thanks!

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url.

Example: I have a bookmark for https://mail.proton.me/u/0/inbox When searching from the address bar, it always suggests mail.proton.me/

I tried completely deleting history to see if that was affecting it, which it was not. I have also tried changing many other settings to no avail. Any help or suggestions would be greatly appreciated!

Hi, all of a sudden my outgoing emails are met with the following message: ending of the message failed. An error occurred while sending mail. The mail server responded: Message rejected as spam (CM).. Please check the message and try again. These are to correspondents I regularly send emails to, and I could email them as recently as last night. Is this a firewall issue or a server issue? Please help. Karen

Hi firefox team

I think better to add sleeping tabs option-like edge browser-to saving resources of system. saving system of chrome is not ok. because offloading tabs. but, edge don't offload and its faster!

thank you all for creating best experience browsing. and sorry for my bad English grammar :)