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  • Archived

The page isn’t redirecting properly.

Unable to access www.metrobyt-mobile.com with Firefox for Windows but it works fine in other browsers and with Firefox on Android. All I get is a blank white page for ab… (read more)

Unable to access www.metrobyt-mobile.com with Firefox for Windows but it works fine in other browsers and with Firefox on Android. All I get is a blank white page for about a minute then it says:

The page isn’t redirecting properly An error occurred during a connection to www.metrobyt-mobile.com.

  • This problem can sometimes be caused by disabling or refusing to accept cookies.

I checked and verified that cookies appear to be correctly enabled and checked other questions about this problem but was unable resolve the issue.

Asked by ceo255 1 year ago

Last reply by ceo255 1 year ago

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Setting- camera permission worked 1 time, site disappeared from permission and can't be added back

I added my first site to setting- camera permission this morning and got camera to work. Later went back to site and camera wasn't working. Checked setting which didn't l… (read more)

I added my first site to setting- camera permission this morning and got camera to work. Later went back to site and camera wasn't working. Checked setting which didn't list any site, added the URL again and clicked save. Clicked setting again an no site is listed and camera isn't connecting. HELP! This is for a doctors visit.

Asked by grt_49 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Archived

Outlook 2010, "This operation has been canceled due to RESTRICTIONS in effect on this computer"

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this… (read more)

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this computer" Help!

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  • Archived

BBC News website videos not functioning

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy… (read more)

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy/security add-ons and settings but still nothing. Just a grey rectangle with the BBC logo in it (see screenshot).

Safari can play them though. Any ideas?

Asked by strewth101 1 year ago

Answered by strewth101 1 year ago

  • Archived

Forgotten my password but still logged in to my account?

I've forgotten my password for my firefox account but im still currently logged into it and I want to move my firefox account to my new computer but don't know the passwo… (read more)

I've forgotten my password for my firefox account but im still currently logged into it and I want to move my firefox account to my new computer but don't know the password to login and sync it. I dont want to reset my password because I'll lose all of my saved passwords and bookmarks. Is there anything I can do?

Asked by murasakibara 1 year ago

Last reply by cor-el 1 year ago

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Emails in gmail account being blocked from printing them out.

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is … (read more)

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is a pop-up. Help!!!

Asked by jackie.pearsonmft 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Just upgraded 100 → 103 : how to disable <Ctrl><W> now ?

Until FF100, I used to disable <Ctrl><W> (close tab) by modifying browser/omni.ja, commenting the following line out in chrome/browser/content/browser/browser… (read more)

Until FF100, I used to disable <Ctrl><W> (close tab) by modifying browser/omni.ja, commenting the following line out in chrome/browser/content/browser/browser.xhtml :

<key id="key_close" data-l10n-id="close-shortcut" command="cmd_close" modifiers="accel" reserved="true"/>

It worked until FF100, but doesn't work anymore in FF103 : commenting that line out seems to have no effect on <Ctrl><W>.

Does anybody know why ? Or does anybody know a way to disable <Ctrl><W> ?

Background : on French keyboards, the <W> key is right next to <X>, so when I try to do a cut/paste (<Ctrl><X> → <Ctrl><V>) I sometimes end up doing <Ctrl><W> by mistake, thus closing the tab. Re-opening the tab doesn't always do the trick, sometimes the latest work is lost.

Asked by chentaocredungtao 1 year ago

Answered by Terry 1 year ago

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  • Archived

Allowed one site to use camera while still blocking request from other sites

How do I add a site in setting - camera permissions to allow it to use my camera and microphone while still blocking other sites from asking to be allowed to use it. Du… (read more)

How do I add a site in setting - camera permissions to allow it to use my camera and microphone while still blocking other sites from asking to be allowed to use it.

Duplicate. See https://support.mozilla.org/questions/1385117

  • Archived

Youtube videos won't play lately, but will in Chrome.

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers … (read more)

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

Asked by EternalStudent 1 year ago

Last reply by niketgada 1 year ago

  • Archived

Outgoing Connections

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefor… (read more)

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefore, not be automatic.

For instance, I have automatic extension/plugin updates off by default, so why does FF try to connect to versioncheck.addons.mozilla.org and/or versioncheck-bg.addons.mozilla.org every time I launch it?


How many of the following do I actually need to give a pass to in my firewall and how many can I safely block?

I appreciate that a couple (e.g. githubusercontent) may be related to specific extensions/plugins, but the majority are from Mozilla/Firefox, so what what is each of them for, specifically?

aus5.mozilla.org ciscobinary.openh264.org content-signature-2.cdn.mozilla.net example.org firefox.settings.services.mozilla.com ipv4only.arpa publicsuffix.org push.services.mozilla.com raw.githubusercontent.com redirector.gvt1.com services.addons.mozilla.org versioncheck.addons.mozilla.org versioncheck-bg.addons.mozilla.org


Thanks.

Asked by imajzineer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Asking to save credit card number

I can't recall if this problem occurs all of the time or not. The problem is this.............when buying something online or donating online using a credit card I often… (read more)

I can't recall if this problem occurs all of the time or not. The problem is this.............when buying something online or donating online using a credit card I often get the message...."Save credit card number-choose Yes or No" or something to that effect. Is there a way to modify the settings on my browser so that I do not get this question about saving my credit card number? Or is this an issue with how the website I am browsing at works and therefore I cannot make a one-time fix? Thanks.

I am using Linux and the latest browser 103.0.1

  • Archived

Delete all data/ history

Hi, Every time I delete/ clear all data/ history there are always one shortcut to previously visited webpages on my start page left, Youtube. Open "burger menu" Privacy … (read more)

Hi, Every time I delete/ clear all data/ history there are always one shortcut to previously visited webpages on my start page left, Youtube. Open "burger menu" Privacy & Security Cookies and site data --> Clear everything in that section. History --> Clear everything.

Open "burger menu" History --> Clean all previous history -- Clean everything.

But still that shortcut still remain.

I would really appreciate help with this.

Asked by Rexxo 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Can't attach or download files

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag… (read more)

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag and drop works. I am able to choose the download folder from the settings and upload any folder, though.

I'm running Firefox 103.0.1 on Linux Ubuntu 22.04 LTS.

Asked by gabrielegagliardi23 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Google Drive thinks ff ver 103 is outdated

Hello ! I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support s… (read more)

Hello !

I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1

hash is a single decimal digit above.

On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/

This website says my ff version is 45. I wonder where did they get this number from .... !

So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).

Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.

Same behaviour seen in ff safe mode when all extensions are disabled.

What do I do to access the Google Drive page?

Thank you.

-Gamma

Edit : typoes

Asked by GammaP 1 year ago

Answered by cor-el 1 year ago

  • Archived

I am receiving "DOMException: The quota has been exceeded." ERRORS

I am using a WooCommerce plug that allows for website manipulation via real time CSS changes. I am repeatedly receiving this message, and the browser freezes and has to b… (read more)

I am using a WooCommerce plug that allows for website manipulation via real time CSS changes. I am repeatedly receiving this message, and the browser freezes and has to be reloaded:


DOMException: The quota has been exceeded.

Uncaught DOMException: The quota has been exceeded.


I dont seem to have this issue with other browsers. I would like to keep using FireFox, how do I fix this? Ive already cleared the cache and current settings for memory are at 1 gig... it only buys me some time as eventually the symptoms reappear.

Asked by tuatha 1 year ago

Last reply by tuatha 1 year ago

  • Archived

Firefox not previewing pdf, it downloads pdf then open it

Before update, I could preview PDF directly without downloading it locally, now after update I need to download it first then it opens the downloaded file, any way to cha… (read more)

Before update, I could preview PDF directly without downloading it locally, now after update I need to download it first then it opens the downloaded file, any way to change this??

Asked by Abhay 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Theta Wallet

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezo… (read more)

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezor Suite wallet no problems. I have allowed pop-ups for the trezor wallet and theta wallet. My connection to Theta wallet via Trezor was noticed 3 weeks ago approximately.

Asked by bhuffman01 1 year ago

Last reply by cor-el 1 year ago