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  • Archived

GoDaddy login

Has anyone experienced problems logging into a GoDaddy hosted MS email account via Firefox or a GoDaddy account generally? Whenever I try to login to my GoDaddy account … (read more)

Has anyone experienced problems logging into a GoDaddy hosted MS email account via Firefox or a GoDaddy account generally?

Whenever I try to login to my GoDaddy account via Firefox I get the error message: "Yikes, Something went wrong. Please, try again later." I have tried the login with both MS Edge and Google Chrome and both work fine as did Firefox until a few days ago.

I have done the usual stuff of making sure Firefox is up to date, clearing the cache and cookies etc., but I still get the message and cannot login.

I can switch to a different browser if there is no resolution to this

Asked by tom324 2 years ago

Last reply by tom324 2 years ago

  • Archived

Label Print Problem since last update 7/26/22

I'm have a problem with the setting for label printing since the last update. I know it's firefox because I went on safari and it worked fine. I have tried to go to firef… (read more)

I'm have a problem with the setting for label printing since the last update. I know it's firefox because I went on safari and it worked fine. I have tried to go to firefox print setting, it is marked correct, but it's printing label's 10 times the size. on labels and even on letter size paper. I've tried to restart firefox and my computer. I also checked my computer settings, but firefox is overriding any settings. So what is going on firefox????

Asked by witchbeme 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Two-sided printing rotating on wrong axis - Firefox 103

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem f… (read more)

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem for Firefox 85 / 86, and said that it was fixed by updating to the current version. I have the current version, but am getting the same problem. I have tried manually setting instructions to flip on long side (portrait orientation), but that doesn't work. Help!

Asked by mlb46 2 years ago

Answered by mlb46 2 years ago

  • Archived

Old Profiles

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I … (read more)

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I reinstalled Firefox, all of my book marks were gone.

I have gone to the support articles provided and pulled and tried to locate my "old" profile. I couldn't my last attempt was to go the Profiles Manager ( about Profiles). I see the Profile default and I see the Profile default release. I have switched between the two and neither are My Old Profile.

The question: I want to be sure I have exhausted all possibilities in locating my Old Profile, before i start the manual rebuild process?

Also I have by data backed up in Carbonite, but I don't know if is backed up there or how to find it.

Thanks in advance for any help or suggestions.

Asked by fochga 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Theta Wallet

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezo… (read more)

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezor Suite wallet no problems. I have allowed pop-ups for the trezor wallet and theta wallet. My connection to Theta wallet via Trezor was noticed 3 weeks ago approximately.

Asked by bhuffman01 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Middle mouse opens pdf

Hello, when I click on link with middle mouse button it will open that link on next tab but doesn't "jump" there, which is fine. But when I do the same with pdf links, it… (read more)

Hello, when I click on link with middle mouse button it will open that link on next tab but doesn't "jump" there, which is fine. But when I do the same with pdf links, it will automaticly "jumps" on the pfd file. And I don't want to. I want to open it like normal link (on next tab in background), because I have a lot of pdf files to open, and this makes it difficult to do it qucikly. Before some weeks this wasn't a probem, it started now.

Bes Regard, Josef

Asked by josef.benes 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Clicking on a certain link does not do anything in FF but works fine in Chrome

Hi, I created a sign in to a particular account for a website using FF about a year ago & used it several times without issue. I haven't used it in about 6 months &am… (read more)

Hi, I created a sign in to a particular account for a website using FF about a year ago & used it several times without issue. I haven't used it in about 6 months & now when I try to sign in, nothing happens. The mouse pointer turns to a pointing hand when I hover over the sign in, but that's it, the tab doesn't refresh & no new tab is opened. It doesn't look like FF recognizes this as a link.

When I right click on other links I get the option to: Open Link in New Tab Open Link in New Window etc...

but when I right click on this link causing me issues, I get: Save page as... Save Page to Device etc...

It is as though FF doesn't see this as a valid link. I'm using Windows 10 64 bit & FF version 103.0.1 & have FF set to automatic update.

I've run FF in safe mode & no change, suggesting it's not my add-ons.I've Googled the problem & seen examples of what look similar, but no solution seems to work. In particular I've tried the suggestions from https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can but none helped.

I don't have any issues with this link in other browsers. Chrome opens it up in an instant & I'm wondering whether it would be just easier switching to Chrome as my default.

I'd love to stick to FF as my default, can anyone help?

Asked by Paz 2 years ago

Last reply by Paz 2 years ago

  • Archived

cant remove videomart.org notification

I am suddenly receiving virus notifications from videomart.org. I have tried numerous settings but I am unable to remove it from Firefox. Do you have a fix Thank you … (read more)

I am suddenly receiving virus notifications from videomart.org. I have tried numerous settings but I am unable to remove it from Firefox. Do you have a fix Thank you

  • Archived

recovery key

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a … (read more)

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a while now and need to either restore or remove and download new. I cn afford to lose many of my bookmarks

Asked by keath 2 years ago

Last reply by cor-el 2 years ago

  • Archived

page size

my ASUS laptop was automatically updated to Firefox version 103. it now will not fit my screen. i cannot see the right hand portion of the page and cannot find a way to… (read more)

my ASUS laptop was automatically updated to Firefox version 103. it now will not fit my screen. i cannot see the right hand portion of the page and cannot find a way to access it.

Asked by kenmc37 2 years ago

Last reply by Paul 2 years ago

  • Archived

Mcafee web advisor

I have Windows 11 and I can't get Mcafee Web Advisor added onto Firefox add-ons. When I download the Web Advisor from Mcafee website and I try to open the file I get a m… (read more)

I have Windows 11 and I can't get Mcafee Web Advisor added onto Firefox add-ons. When I download the Web Advisor from Mcafee website and I try to open the file I get a message that says the file is corrupt. I'm elderly and need simple instructions on how to get this added onto my Firefox.

Asked by secretaryinvestigations 2 years ago

Last reply by secretaryinvestigations 2 years ago

  • Archived

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

  • Archived

Firefox bookmark sync add-on

No bookmark sync app. Actually there is. But because of the following problem. It's like nothing. 1 Firefox login bookmarks. Unable to load old bookmarks Or it can't be … (read more)

No bookmark sync app. Actually there is. But because of the following problem. It's like nothing.

1 Firefox login bookmarks. Unable to load old bookmarks Or it can't be overwritten and you can't pick and choose to sync. I can't give the bookmark a name. For example, save the name win10 on 07/08/22. List. If a bookmark is broken, it cannot be fixed. Or, it may not be synchronized with Linux and Windows. then My bookmarks are blank. state of nothing This is the problem with Firefox default login bookmarks.

2 I Clear Browsing Data https://addons.mozilla.org/en/firefox/addon/clear-browsing-data/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=featured I use this bookmark. then.

3 Bookmarks created by individuals https://addons.mozilla.org/en/firefox/addon/syncmarx/?src=search syncmarx

https://addons.mozilla.org/en-US/firefox/addon/fvd-synchronizer/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search EverSync Bookmarks This bookmark login will be canceled and all data will be lost. So I tried contacting the developer. No answers.

These were the problems I was facing right now.

I'm saving bookmarks manually so it's very dangerous and inconvenient. There are many cases where I forgot to save by my mistake.

thank you. I hope it improves.

Ah, Clear Browsing Data, other additional functions work normally even if you use this.


This story has nothing to do with Firefox. Because it is a problem caused by an add-on created by an individual I am aware of it too. But there is no place for me to complain.

Asked by 동우 2 years ago

Last reply by 동우 2 years ago

  • Archived

How do I enable "Never check for updates"? I can't find that choice. Mac

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and befor… (read more)

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and before I could read it and choose to cancel, the installation began. Took at least 16 minutes. I had checked "check for updates but let me choose to install", but it didn't give me a chance to decline. According to the web, the suggestion is choose "Never check for updates", but that choice is not there. I don't want ANY kind of auto update or auto install. Please don't suggest I program anything, thanks.

Asked by larryfj2 2 years ago

Last reply by TechHorse 2 years ago

  • Archived

websites checkboxes design replaced by windows 11 forced style and color.

I recently replaced my old laptop by a new one after battery life issue (and for free thks total refund warrantly). But the new laptop unfortunately come with windows 11.… (read more)

I recently replaced my old laptop by a new one after battery life issue (and for free thks total refund warrantly). But the new laptop unfortunately come with windows 11.

and like with windows 10, FF 97+ force the windows OS color theme style for checkboxes over the websites stylised ones (like a dark themed website with its own original soft small dark gray checkboxes being replaced by big light blue windows ones making the design ugly) I tried the same trick as my former laptop by switching widget.non-native-theme.enabled to "false", but it caused a tab crash on all page using checkboxes. Restarting firefox solved the crash issue, but even if slightly different than native-theme.enabled on "true"(smaller and dark blue) the checkboxes are always a single forced windows like style on all sites

The trick worked easily on windows 10, how to force firefox to correctly use the websites own style for checkboxes and forms with windows 11? I don't want windows style take over the design of site i visiting.

Asked by thor94 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago